56.8CYApr 10
Assessing How Hate, Counterspeech, and Toxicity Affect Hate Group NewcomersDaniel Hickey, Matheus Schmitz, Daniel M. T. Fessler et al.
Counterspeech has gained attention as a strategy to reduce hate speech on social media. Although previous studies suggest that counterspeech can reduce hate speech, little is known about its effects on participation in online hate communities. Relatedly, we lack an understanding about the degree of hostility in counterspeech. Hostile counterspeech may increase online conflict, potentially hardening the positions of hate adherents, and further eroding online environments. Here, we analyzed the effect of counterspeech on 16,513 newcomers across 104 hate subreddits (forums within Reddit.com). We devised an LLM-based counterspeech detection approach that outperforms specialized models trained on existing datasets, then examined the presence, and effects of, hostility. While counterspeech comments are less toxic than hate speech comments, they are almost twice as toxic as other discourse within hate subreddits. We then evaluated the effect of counterspeech on newcomer engagement in hate subreddits. We found that newcomers using hate speech who receive counterspeech are less likely to continue posting within these hate subreddits, rather than becoming galvanized. We speculate that, instead of constituting ardent hate adherents, readily-dissuaded newcomers may merely be toying with beliefs that are proscribed in other contexts. Although we found no association between the toxicity of counterspeech and its effects on user retention, consistent with prior research regarding the harmful effects of toxic speech, we found that toxic counterspeech increases the probability of continued hostility from hate users within the same discussion.
SISep 19, 2022
Quantifying How Hateful Communities Radicalize Online UsersMatheus Schmitz, Keith Burghardt, Goran Muric
While online social media offers a way for ignored or stifled voices to be heard, it also allows users a platform to spread hateful speech. Such speech usually originates in fringe communities, yet it can spill over into mainstream channels. In this paper, we measure the impact of joining fringe hateful communities in terms of hate speech propagated to the rest of the social network. We leverage data from Reddit to assess the effect of joining one type of echo chamber: a digital community of like-minded users exhibiting hateful behavior. We measure members' usage of hate speech outside the studied community before and after they become active participants. Using Interrupted Time Series (ITS) analysis as a causal inference method, we gauge the spillover effect, in which hateful language from within a certain community can spread outside that community by using the level of out-of-community hate word usage as a proxy for learned hate. We investigate four different Reddit sub-communities (subreddits) covering three areas of hate speech: racism, misogyny and fat-shaming. In all three cases we find an increase in hate speech outside the originating community, implying that joining such community leads to a spread of hate speech throughout the platform. Moreover, users are found to pick up this new hateful speech for months after initially joining the community. We show that the harmful speech does not remain contained within the community. Our results provide new evidence of the harmful effects of echo chambers and the potential benefit of moderating them to reduce adoption of hateful speech.
LGMay 11, 2022
Bias and Fairness on Multimodal Emotion Detection AlgorithmsMatheus Schmitz, Rehan Ahmed, Jimi Cao
Numerous studies have shown that machine learning algorithms can latch onto protected attributes such as race and gender and generate predictions that systematically discriminate against one or more groups. To date the majority of bias and fairness research has been on unimodal models. In this work, we explore the biases that exist in emotion recognition systems in relationship to the modalities utilized, and study how multimodal approaches affect system bias and fairness. We consider audio, text, and video modalities, as well as all possible multimodal combinations of those, and find that text alone has the least bias, and accounts for the majority of the models' performances, raising doubts about the worthiness of multimodal emotion recognition systems when bias and fairness are desired alongside model performance.
SIOct 21, 2021
Detecting Anti-Vaccine Users on TwitterMatheus Schmitz, Goran Murić, Keith Burghardt
Vaccine hesitancy, which has recently been driven by online narratives, significantly degrades the efficacy of vaccination strategies, such as those for COVID-19. Despite broad agreement in the medical community about the safety and efficacy of available vaccines, a large number of social media users continue to be inundated with false information about vaccines and are indecisive or unwilling to be vaccinated. The goal of this study is to better understand anti-vaccine sentiment by developing a system capable of automatically identifying the users responsible for spreading anti-vaccine narratives. We introduce a publicly available Python package capable of analyzing Twitter profiles to assess how likely that profile is to share anti-vaccine sentiment in the future. The software package is built using text embedding methods, neural networks, and automated dataset generation and is trained on several million tweets. We find this model can accurately detect anti-vaccine users up to a year before they tweet anti-vaccine hashtags or keywords. We also show examples of how text analysis helps us understand anti-vaccine discussions by detecting moral and emotional differences between anti-vaccine spreaders on Twitter and regular users. Our results will help researchers and policy-makers understand how users become anti-vaccine and what they discuss on Twitter. Policy-makers can utilize this information for better targeted campaigns that debunk harmful anti-vaccination myths.