Jiachen Du

Yuhan Liu, Jun Gao, Jiachen Du et al. · tencent-ai

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on proposing better responding strategies, and very few works consider both at the same time. Our work attempts to fill this vacancy. Inspired by task-oriented dialogue systems, we propose a novel empathetic response generation model with emotion-aware dialogue management. The emotion-aware dialogue management contains two parts: (1) Emotion state tracking maintains the current emotion state of the user and (2) Empathetic dialogue policy selection predicts a target emotion and a user's intent based on the results of the emotion state tracking. The predicted information is then used to guide the generation of responses. Experimental results show that dynamically managing different information can help the model generate more empathetic responses compared with several baselines under both automatic and human evaluations.

Bin Liang, Jiachen Du, Ruifeng Xu et al.

Attention-based neural models were employed to detect the different aspects and sentiment polarities of the same target in targeted aspect-based sentiment analysis (TABSA). However, existing methods do not specifically pre-train reasonable embeddings for targets and aspects in TABSA. This may result in targets or aspects having the same vector representations in different contexts and losing the context-dependent information. To address this problem, we propose a novel method to refine the embeddings of targets and aspects. Such pivotal embedding refinement utilizes a sparse coefficient vector to adjust the embeddings of target and aspect from the context. Hence the embeddings of targets and aspects can be refined from the highly correlative words instead of using context-independent or randomly initialized vectors. Experiment results on two benchmark datasets show that our approach yields the state-of-the-art performance in TABSA task.

Lin Gui, Jiannan Hu, Yulan He et al.

Emotion cause extraction aims to identify the reasons behind a certain emotion expressed in text. It is a much more difficult task compared to emotion classification. Inspired by recent advances in using deep memory networks for question answering (QA), we propose a new approach which considers emotion cause identification as a reading comprehension task in QA. Inspired by convolutional neural networks, we propose a new mechanism to store relevant context in different memory slots to model context information. Our proposed approach can extract both word level sequence features and lexical features. Performance evaluation shows that our method achieves the state-of-the-art performance on a recently released emotion cause dataset, outperforming a number of competitive baselines by at least 3.01% in F-measure.