Matthew Roddy

Matthew Roddy, Naomi Harte

The timings of spoken response offsets in human dialogue have been shown to vary based on contextual elements of the dialogue. We propose neural models that simulate the distributions of these response offsets, taking into account the response turn as well as the preceding turn. The models are designed to be integrated into the pipeline of an incremental spoken dialogue system (SDS). We evaluate our models using offline experiments as well as human listening tests. We show that human listeners consider certain response timings to be more natural based on the dialogue context. The introduction of these models into SDS pipelines could increase the perceived naturalness of interactions.

Matthew Roddy, Gabriel Skantze, Naomi Harte

For spoken dialog systems to conduct fluid conversational interactions with users, the systems must be sensitive to turn-taking cues produced by a user. Models should be designed so that effective decisions can be made as to when it is appropriate, or not, for the system to speak. Traditional end-of-turn models, where decisions are made at utterance end-points, are limited in their ability to model fast turn-switches and overlap. A more flexible approach is to model turn-taking in a continuous manner using RNNs, where the system predicts speech probability scores for discrete frames within a future window. The continuous predictions represent generalized turn-taking behaviors observed in the training data and can be applied to make decisions that are not just limited to end-of-turn detection. In this paper, we investigate optimal speech-related feature sets for making predictions at pauses and overlaps in conversation. We find that while traditional acoustic features perform well, part-of-speech features generally perform worse than word features. We show that our current models outperform previously reported baselines.