2.1AIOct 17, 2023
Algorithmic RobustnessDavid Jensen, Brian LaMacchia, Ufuk Topcu et al.
Algorithmic robustness refers to the sustained performance of a computational system in the face of change in the nature of the environment in which that system operates or in the task that the system is meant to perform. Below, we motivate the importance of algorithmic robustness, present a conceptual framework, and highlight the relevant areas of research for which algorithmic robustness is relevant. Why robustness? Robustness is an important enabler of other goals that are frequently cited in the context of public policy decisions about computational systems, including trustworthiness, accountability, fairness, and safety. Despite this dependence, it tends to be under-recognized compared to these other concepts. This is unfortunate, because robustness is often more immediately achievable than these other ultimate goals, which can be more subjective and exacting. Thus, we highlight robustness as an important goal for researchers, engineers, regulators, and policymakers when considering the design, implementation, and deployment of computational systems. We urge researchers and practitioners to elevate the attention paid to robustness when designing and evaluating computational systems. For many key systems, the immediate question after any demonstration of high performance should be: "How robust is that performance to realistic changes in the task or environment?" Greater robustness will set the stage for systems that are more trustworthy, accountable, fair, and safe. Toward that end, this document provides a brief roadmap to some of the concepts and existing research around the idea of algorithmic robustness.
8.1HCApr 15
Participation and Power: A Case Study of Using Ecological Momentary Assessment to Engage Adolescents in Academic ResearchOzioma C. Oguine, Elmira Rashidi, Pamela J. Wisniewski et al.
Ecological Momentary Assessment (EMA) is widely used to study adolescents' experiences; yet, how the design of EMA platforms shapes engagement, research practices, and power dynamics in youth studies remains under-examined. We developed a youth-centered EMA platform prioritizing youth engagement and researcher support, and evaluated it through a case study on a longitudinal investigation with adolescent twins focused on mental health and sleep behavior. Interviews with the research team examined how the platform design choices shaped participant onboarding, sustained engagement, risk monitoring, and data interpretation. The app's teen-centered design and gamified features sustained teen engagement, while the web portal streamlined administrative oversight through a centralized dashboard. However, technical instability and rigid data structures created significant hurdles, leading to privacy concerns among parents and complicating the researchers' ability to analyze raw usage metadata. We provide actionable interaction design guidelines for developing EMA platforms that prioritize youth agency, ethical practice, and research goals.
7.2CYApr 8
PRISM: Evaluating a Rule-Based, Scenario-Driven Social Media Privacy Education Program for Young Autistic AdultsKirsten Chapman, Garrett Smith, Kaitlyn Klabacka et al.
Young autistic adults may garner benefits through social media but also disproportionately experience privacy harms. Prior research found that these harms often stem from perceiving the affordances of social media differently than the general population, leading to unintentional risky behaviors and interactions with others. While educational interventions have been shown to increase social media privacy literacy for the general population, research has yet to focus on effective educational interventions for autistic young adults. We address this gap by developing and deploying Privacy Rules for Inclusive Social Media (PRISM), a classroom-based educational intervention tailored to the unique risks and neurodevelopmental differences of this population. Twenty-nine autistic students with substantial (level 2) support needs participated in a 14-week social media privacy literacy class. During these classes, participants often communicated their existing rule-based "all or nothing" approaches to privacy management (such as completely disengaging from social media to avoid privacy issues). Our course focused on empowering them by providing more nuanced guidance on safe privacy practices through the use of scenario-based formats and contextual, rule-based scenarios. Using pre- and post-knowledge assessments for each of our 6 course topics, our intervention led to a statistically significant increase in their making safer social media privacy decisions. We conclude with recommendations for how privacy educators and technology designers can leverage neuro-affirming educational interventions to increase privacy literacy for autistic social media users.
7.9LGAug 6, 2024
MicroXercise: A Micro-Level Comparative and Explainable System for Remote Physical TherapyHanchen David Wang, Nibraas Khan, Anna Chen et al.
Recent global estimates suggest that as many as 2.41 billion individuals have health conditions that would benefit from rehabilitation services. Home-based Physical Therapy (PT) faces significant challenges in providing interactive feedback and meaningful observation for therapists and patients. To fill this gap, we present MicroXercise, which integrates micro-motion analysis with wearable sensors, providing therapists and patients with a comprehensive feedback interface, including video, text, and scores. Crucially, it employs multi-dimensional Dynamic Time Warping (DTW) and attribution-based explainable methods to analyze the existing deep learning neural networks in monitoring exercises, focusing on a high granularity of exercise. This synergistic approach is pivotal, providing output matching the input size to precisely highlight critical subtleties and movements in PT, thus transforming complex AI analysis into clear, actionable feedback. By highlighting these micro-motions in different metrics, such as stability and range of motion, MicroXercise significantly enhances the understanding and relevance of feedback for end-users. Comparative performance metrics underscore its effectiveness over traditional methods, such as a 39% and 42% improvement in Feature Mutual Information (FMI) and Continuity. MicroXercise is a step ahead in home-based physical therapy, providing a technologically advanced and intuitively helpful solution to enhance patient care and outcomes.
19.9CLApr 14, 2025
LLM Can be a Dangerous Persuader: Empirical Study of Persuasion Safety in Large Language ModelsMinqian Liu, Zhiyang Xu, Xinyi Zhang et al.
Recent advancements in Large Language Models (LLMs) have enabled them to approach human-level persuasion capabilities. However, such potential also raises concerns about the safety risks of LLM-driven persuasion, particularly their potential for unethical influence through manipulation, deception, exploitation of vulnerabilities, and many other harmful tactics. In this work, we present a systematic investigation of LLM persuasion safety through two critical aspects: (1) whether LLMs appropriately reject unethical persuasion tasks and avoid unethical strategies during execution, including cases where the initial persuasion goal appears ethically neutral, and (2) how influencing factors like personality traits and external pressures affect their behavior. To this end, we introduce PersuSafety, the first comprehensive framework for the assessment of persuasion safety which consists of three stages, i.e., persuasion scene creation, persuasive conversation simulation, and persuasion safety assessment. PersuSafety covers 6 diverse unethical persuasion topics and 15 common unethical strategies. Through extensive experiments across 8 widely used LLMs, we observe significant safety concerns in most LLMs, including failing to identify harmful persuasion tasks and leveraging various unethical persuasion strategies. Our study calls for more attention to improve safety alignment in progressive and goal-driven conversations such as persuasion.
9.6HCApr 3, 2024
Toward Safe Evolution of Artificial Intelligence (AI) based Conversational Agents to Support Adolescent Mental and Sexual Health Knowledge DiscoveryJinkyung Park, Vivek Singh, Pamela Wisniewski
Following the recent release of various Artificial Intelligence (AI) based Conversation Agents (CAs), adolescents are increasingly using CAs for interactive knowledge discovery on sensitive topics, including mental and sexual health topics. Exploring such sensitive topics through online search has been an essential part of adolescent development, and CAs can support their knowledge discovery on such topics through human-like dialogues. Yet, unintended risks have been documented with adolescents' interactions with AI-based CAs, such as being exposed to inappropriate content, false information, and/or being given advice that is detrimental to their mental and physical well-being (e.g., to self-harm). In this position paper, we discuss the current landscape and opportunities for CAs to support adolescents' mental and sexual health knowledge discovery. We also discuss some of the challenges related to ensuring the safety of adolescents when interacting with CAs regarding sexual and mental health topics. We call for a discourse on how to set guardrails for the safe evolution of AI-based CAs for adolescents.
6.7HCApr 11, 2024
Leveraging Large Language Models (LLMs) to Support Collaborative Human-AI Online Risk Data AnnotationJinkyung Park, Pamela Wisniewski, Vivek Singh
In this position paper, we discuss the potential for leveraging LLMs as interactive research tools to facilitate collaboration between human coders and AI to effectively annotate online risk data at scale. Collaborative human-AI labeling is a promising approach to annotating large-scale and complex data for various tasks. Yet, tools and methods to support effective human-AI collaboration for data annotation are under-studied. This gap is pertinent because co-labeling tasks need to support a two-way interactive discussion that can add nuance and context, particularly in the context of online risk, which is highly subjective and contextualized. Therefore, we provide some of the early benefits and challenges of using LLMs-based tools for risk annotation and suggest future directions for the HCI research community to leverage LLMs as research tools to facilitate human-AI collaboration in contextualized online data annotation. Our research interests align very well with the purposes of the LLMs as Research Tools workshop to identify ongoing applications and challenges of using LLMs to work with data in HCI research. We anticipate learning valuable insights from organizers and participants into how LLMs can help reshape the HCI community's methods for working with data.
1.4LGFeb 4
StagePilot: A Deep Reinforcement Learning Agent for Stage-Controlled Cybergrooming SimulationHeajun An, Qi Zhang, Minqian Liu et al.
Cybergrooming is an evolving threat to youth, necessitating proactive educational interventions. We propose StagePilot, an offline RL-based dialogue agent that simulates the stage-wise progression of grooming behaviors for prevention training. StagePilot selects conversational stages using a composite reward that balances user sentiment and goal proximity, with transitions constrained to adjacent stages for realism and interpretability. We evaluate StagePilot through LLM-based simulations, measuring stage completion, dialogue efficiency, and emotional engagement. Results show that StagePilot generates realistic and coherent conversations aligned with grooming dynamics. Among tested methods, the IQL+AWAC agent achieves the best balance between strategic planning and emotional coherence, reaching the final stage up to 43% more frequently than baselines while maintaining over 70% sentiment alignment.
26.0HCJul 7, 2021
A Framework of High-Stakes Algorithmic Decision-Making for the Public Sector Developed through a Case Study of Child-WelfareDevansh Saxena, Karla Badillo-Urquiola, Pamela Wisniewski et al.
Algorithms have permeated throughout civil government and society, where they are being used to make high-stakes decisions about human lives. In this paper, we first develop a cohesive framework of algorithmic decision-making adapted for the public sector (ADMAPS) that reflects the complex socio-technical interactions between \textit{human discretion}, \textit{bureaucratic processes}, and \textit{algorithmic decision-making} by synthesizing disparate bodies of work in the fields of Human-Computer Interaction (HCI), Science and Technology Studies (STS), and Public Administration (PA). We then applied the ADMAPS framework to conduct a qualitative analysis of an in-depth, eight-month ethnographic case study of the algorithms in daily use within a child-welfare agency that serves approximately 900 families and 1300 children in the mid-western United States. Overall, we found there is a need to focus on strength-based algorithmic outcomes centered in social ecological frameworks. In addition, algorithmic systems need to support existing bureaucratic processes and augment human discretion, rather than replace it. Finally, collective buy-in in algorithmic systems requires trust in the target outcomes at both the practitioner and bureaucratic levels. As a result of our study, we propose guidelines for the design of high-stakes algorithmic decision-making tools in the child-welfare system, and more generally, in the public sector. We empirically validate the theoretically derived ADMAPS framework to demonstrate how it can be useful for systematically making pragmatic decisions about the design of algorithms for the public sector.
12.2CYMar 7, 2020
A Human-Centered Review of the Algorithms used within the U.S. Child Welfare SystemDevansh Saxena, Karla Badillo-Urquiola, Pamela J. Wisniewski et al.
The U.S. Child Welfare System (CWS) is charged with improving outcomes for foster youth; yet, they are overburdened and underfunded. To overcome this limitation, several states have turned towards algorithmic decision-making systems to reduce costs and determine better processes for improving CWS outcomes. Using a human-centered algorithmic design approach, we synthesize 50 peer-reviewed publications on computational systems used in CWS to assess how they were being developed, common characteristics of predictors used, as well as the target outcomes. We found that most of the literature has focused on risk assessment models but does not consider theoretical approaches (e.g., child-foster parent matching) nor the perspectives of caseworkers (e.g., case notes). Therefore, future algorithms should strive to be context-aware and theoretically robust by incorporating salient factors identified by past research. We provide the HCI community with research avenues for developing human-centered algorithms that redirect attention towards more equitable outcomes for CWS.