Gautam Tiwari

Kaustav Kundu, Ritvik Shrivastava, Maxim Arap et al.

We envision a proactive multi-modal assistant system which gives users real-time step-by-step guidance on a procedural task, autonomously deciding \textit{when} to interrupt, and \textit{how} to coach. However, progress is limited by the absence of large-scale, cross-domain benchmarks that reflect realistic conditions, particularly the common case in which users deviate from the expected step sequence. We address this gap with four contributions: \textbf{(1)}~we release \textbf{EgoProactive}, a large-scale wearable-egocentric dataset for proactive procedural assistance with explicit Out-of-Plan (OOP) annotations and recovery steps; \textbf{(2)}~we augment five established benchmarks (Ego4D, EPIC-KITCHENS, EgoExo4D, HoloAssist, HowTo100M) into \textbf{Pro\textsuperscript{2}Bench} under a unified proactive-guidance schema; \textbf{(3)}~we propose a \textbf{decoupled planner--interaction architecture} specialized for procedural state, visual cues, and recovery injection; \textbf{(4)}~we introduce a post-training recipe that transfers across model families, validated by cross-backbone replication on Llama~4 and Qwen-3.6-VL. In extensive experiments, our trained Llama-4 system substantially improves objective intervention quality over strong proprietary baselines (Claude Opus~4.6, Gemini~3.1~Pro, GPT~5.2) and open-weight baselines (Qwen3~VL~235B) baselines across all six datasets. Oracle-plan experiments further show that, when plan quality is controlled, the trained duplex model produces high-quality guidance and large gains on Out-of-Plan recovery.

Gopinath Chennupati, Milind Rao, Gurpreet Chadha et al.

Incremental learning is one paradigm to enable model building and updating at scale with streaming data. For end-to-end automatic speech recognition (ASR) tasks, the absence of human annotated labels along with the need for privacy preserving policies for model building makes it a daunting challenge. Motivated by these challenges, in this paper we use a cloud based framework for production systems to demonstrate insights from privacy preserving incremental learning for automatic speech recognition (ILASR). By privacy preserving, we mean, usage of ephemeral data which are not human annotated. This system is a step forward for production levelASR models for incremental/continual learning that offers near real-time test-bed for experimentation in the cloud for end-to-end ASR, while adhering to privacy-preserving policies. We show that the proposed system can improve the production models significantly(3%) over a new time period of six months even in the absence of human annotated labels with varying levels of weak supervision and large batch sizes in incremental learning. This improvement is 20% over test sets with new words and phrases in the new time period. We demonstrate the effectiveness of model building in a privacy-preserving incremental fashion for ASR while further exploring the utility of having an effective teacher model and use of large batch sizes.

Anirudh Raju, Milind Rao, Gautam Tiwari et al.

Spoken language understanding (SLU) systems extract both text transcripts and semantics associated with intents and slots from input speech utterances. SLU systems usually consist of (1) an automatic speech recognition (ASR) module, (2) an interface module that exposes relevant outputs from ASR, and (3) a natural language understanding (NLU) module. Interfaces in SLU systems carry information on text transcriptions or richer information like neural embeddings from ASR to NLU. In this paper, we study how interfaces affect joint-training for spoken language understanding. Most notably, we obtain the state-of-the-art results on the publicly available 50-hr SLURP dataset. We first leverage large-size pretrained ASR and NLU models that are connected by a text interface, and then jointly train both models via a sequence loss function. For scenarios where pretrained models are not utilized, the best results are obtained through a joint sequence loss training using richer neural interfaces. Finally, we show the overall diminishing impact of leveraging pretrained models with increased training data size.

Aditya Gourav, Linda Liu, Ankur Gandhe et al.

The recognition of personalized content, such as contact names, remains a challenging problem for end-to-end speech recognition systems. In this work, we demonstrate how first and second-pass rescoring strategies can be leveraged together to improve the recognition of such words. Following previous work, we use a shallow fusion approach to bias towards recognition of personalized content in the first-pass decoding. We show that such an approach can improve personalized content recognition by up to 16% with minimum degradation on the general use case. We describe a fast and scalable algorithm that enables our biasing models to remain at the word-level, while applying the biasing at the subword level. This has the advantage of not requiring the biasing models to be dependent on any subword symbol table. We also describe a novel second-pass de-biasing approach: used in conjunction with a first-pass shallow fusion that optimizes on oracle WER, we can achieve an additional 14% improvement on personalized content recognition, and even improve accuracy for the general use case by up to 2.5%.

Milind Rao, Pranav Dheram, Gautam Tiwari et al.

Spoken language understanding (SLU) systems extract transcriptions, as well as semantics of intent or named entities from speech, and are essential components of voice activated systems. SLU models, which either directly extract semantics from audio or are composed of pipelined automatic speech recognition (ASR) and natural language understanding (NLU) models, are typically trained via differentiable cross-entropy losses, even when the relevant performance metrics of interest are word or semantic error rates. In this work, we propose non-differentiable sequence losses based on SLU metrics as a proxy for semantic error and use the REINFORCE trick to train ASR and SLU models with this loss. We show that custom sequence loss training is the state-of-the-art on open SLU datasets and leads to 6% relative improvement in both ASR and NLU performance metrics on large proprietary datasets. We also demonstrate how the semantic sequence loss training paradigm can be used to update ASR and SLU models without transcripts, using semantic feedback alone.

Jinxi Guo, Gautam Tiwari, Jasha Droppo et al.

In this work, we propose a novel and efficient minimum word error rate (MWER) training method for RNN-Transducer (RNN-T). Unlike previous work on this topic, which performs on-the-fly limited-size beam-search decoding and generates alignment scores for expected edit-distance computation, in our proposed method, we re-calculate and sum scores of all the possible alignments for each hypothesis in N-best lists. The hypothesis probability scores and back-propagated gradients are calculated efficiently using the forward-backward algorithm. Moreover, the proposed method allows us to decouple the decoding and training processes, and thus we can perform offline parallel-decoding and MWER training for each subset iteratively. Experimental results show that this proposed semi-on-the-fly method can speed up the on-the-fly method by 6 times and result in a similar WER improvement (3.6%) over a baseline RNN-T model. The proposed MWER training can also effectively reduce high-deletion errors (9.2% WER-reduction) introduced by RNN-T models when EOS is added for endpointer. Further improvement can be achieved if we use a proposed RNN-T rescoring method to re-rank hypotheses and use external RNN-LM to perform additional rescoring. The best system achieves a 5% relative improvement on an English test-set of real far-field recordings and a 11.6% WER reduction on music-domain utterances.

Anirudh Raju, Denis Filimonov, Gautam Tiwari et al.

Neural language models (NLM) have been shown to outperform conventional n-gram language models by a substantial margin in Automatic Speech Recognition (ASR) and other tasks. There are, however, a number of challenges that need to be addressed for an NLM to be used in a practical large-scale ASR system. In this paper, we present solutions to some of the challenges, including training NLM from heterogenous corpora, limiting latency impact and handling personalized bias in the second-pass rescorer. Overall, we show that we can achieve a 6.2% relative WER reduction using neural LM in a second-pass n-best rescoring framework with a minimal increase in latency.