Ishai Menache

Beibin Li, Konstantina Mellou, Bo Zhang et al. · microsoft-research, uw

Supply chain operations traditionally involve a variety of complex decision making problems. Over the last few decades, supply chains greatly benefited from advances in computation, which allowed the transition from manual processing to automation and cost-effective optimization. Nonetheless, business operators still need to spend substantial efforts in explaining and interpreting the optimization outcomes to stakeholders. Motivated by the recent advances in Large Language Models (LLMs), we study how this disruptive technology can help bridge the gap between supply chain automation and human comprehension and trust thereof. We design OptiGuide -- a framework that accepts as input queries in plain text, and outputs insights about the underlying optimization outcomes. Our framework does not forgo the state-of-the-art combinatorial optimization technology, but rather leverages it to quantitatively answer what-if scenarios (e.g., how would the cost change if we used supplier B instead of supplier A for a given demand?). Importantly, our design does not require sending proprietary data over to LLMs, which can be a privacy concern in some circumstances. We demonstrate the effectiveness of our framework on a real server placement scenario within Microsoft's cloud supply chain. Along the way, we develop a general evaluation benchmark, which can be used to evaluate the accuracy of the LLM output in other scenarios.

Yarin Perry, Felipe Vieira Frujeri, Chaim Hoch et al.

Routing is, arguably, the most fundamental task in computer networking, and the most extensively studied one. A key challenge for routing in real-world environments is the need to contend with uncertainty about future traffic demands. We present a new approach to routing under demand uncertainty: tackling this challenge as stochastic optimization, and employing deep learning to learn complex patterns in traffic demands. We show that our method provably converges to the global optimum in well-studied theoretical models of multicommodity flow. We exemplify the practical usefulness of our approach by zooming in on the real-world challenge of traffic engineering (TE) on wide-area networks (WANs). Our extensive empirical evaluation on real-world traffic and network topologies establishes that our approach's TE quality almost matches that of an (infeasible) omniscient oracle, outperforming previously proposed approaches, and also substantially lowers runtimes.

Beibin Li, Yi Zhang, Sébastien Bubeck et al. · microsoft-research, uw

We study the efficacy of Small Language Models (SLMs) in facilitating application usage through natural language interactions. Our focus here is on a particular internal application used in Microsoft for cloud supply chain fulfilment. Our experiments show that small models can outperform much larger ones in terms of both accuracy and running time, even when fine-tuned on small datasets. Alongside these results, we also highlight SLM-based system design considerations.

Rui Ai, Hugo De Oliveira Barbalho, Sirui Li et al.

A common challenge in real-time operations is deciding whether to re-solve an optimization problem or continue using an existing solution. While modern data platforms may collect information at high frequencies, many real-time operations require repeatedly solving computationally intensive optimization problems formulated as Mixed-Integer Linear Programs (MILPs). Determining when to re-solve is, therefore, an economically important question. This problem poses several challenges: 1) How to characterize solution optimality and solving cost; 2) How to detect environmental changes and select beneficial samples for solving the MILP; 3) Given the large time horizon and non-MDP structure, vanilla reinforcement learning (RL) methods are not directly applicable and tend to suffer from value function explosion. Existing literature largely focuses on heuristics, low-data settings, and smooth objectives, with little focus on common NP-hard MILPs. We propose a framework called Proximal Policy Optimization with Change Point Detection (POC), which systematically offers a solution for balancing performance and cost when deciding appropriate re-solving times. Theoretically, we establish the relationship between the number of re-solves and the re-solving cost. To test our framework, we assemble eight synthetic and real-world datasets, and show that POC consistently outperforms existing baselines by 2%-17%. As a side benefit, our work fills the gap in the literature by introducing real-time MILP benchmarks and evaluation criteria.