Wuqiang Zheng

Chengbing Wang, Wuqiang Zheng, Yang Zhang et al.

Large Language Models (LLMs) are increasingly deployed in human-centric applications, yet they often fail to provide substantive emotional support. While Reinforcement Learning (RL) has been utilized to enhance empathy of LLMs, existing reward models typically evaluate empathy from a single perspective, overlooking the inherently bidirectional interaction nature of empathy between the supporter and seeker as defined by Empathy Cycle theory. To address this limitation, we propose Psychology-grounded Empathetic Reward Modeling (PERM). PERM operationalizes empathy evaluation through a bidirectional decomposition: 1) Supporter perspective, assessing internal resonation and communicative expression; 2) Seeker perspective, evaluating emotional reception. Additionally, it incorporates a bystander perspective to monitor overall interaction quality. Extensive experiments on a widely-used emotional intelligence benchmark and an industrial daily conversation dataset demonstrate that PERM outperforms state-of-the-art baselines by over 10\%. Furthermore, a blinded user study reveals a 70\% preference for our approach, highlighting its efficacy in generating more empathetic responses. Our code, dataset, and models are available at https://github.com/ZhengWwwq/PERM.

Wuqiang Zheng, Chengbing Wang, Yilin Yang et al.

As Large Language Models (LLMs) are increasingly deployed in long-term interactions with users, empathy has become an increasingly important capability. However, existing research overlooks the influence of users' personality traits on empathetic strategies during long-term interactions. To address this gap, we introduce the task of personalized empathy, which focuses on adapting empathetic strategies according to users' personalized characteristics derived from history. To study and enhance this capability, we construct PersonaEmp, a personalized empathy dataset built from long-term user-AI interactions, featuring rich user histories, persona information, and empathy-seeking queries. We further propose PereGRM, a reward modeling framework that combines the empathy evaluation structure with dynamic evaluation criteria generation for fine-grained reward modeling. Experimental results across different settings and multiple judge models show that PereGRM consistently achieves the strongest performance improvements, indicating its effectiveness for enhancing personalized empathetic capabilities.

Jianfei Xiao, Xiang Yu, Chengbing Wang et al.

As Large Language Models (LLMs) evolve into lifelong AI assistants, LLM personalization has become a critical frontier. However, progress is currently bottlenecked by the absence of a gold-standard evaluation benchmark. Existing benchmarks either overlook personalized information management that is critical for personalization or rely heavily on synthetic dialogues, which exhibit an inherent distribution gap from real-world dialogue. To bridge this gap, we introduce AlpsBench, An LLM PerSonalization benchmark derived from real-world human-LLM dialogues. AlpsBench comprises 2,500 long-term interaction sequences curated from WildChat, paired with human-verified structured memories that encapsulate both explicit and implicit personalization signals. We define four pivotal tasks - personalized information extraction, updating, retrieval, and utilization - and establish protocols to evaluate the entire lifecycle of memory management. Our benchmarking of frontier LLMs and memory-centric systems reveals that: (i) models struggle to reliably extract latent user traits; (ii) memory updating faces a performance ceiling even in the strongest models; (iii) retrieval accuracy declines sharply in the presence of large distractor pools; and (iv) while explicit memory mechanisms improve recall, they do not inherently guarantee more preference-aligned or emotionally resonant responses. AlpsBench aims to provide a comprehensive framework.

Yiyan Xu, Ruoxuan Xia, Wuqiang Zheng et al.

With the rapid growth of online video consumption, video advertising has become increasingly dominant in the digital advertising landscape. Yet diverse users and viewing contexts makes one-size-fits-all ad creatives insufficient for consistent effectiveness, underlining the importance of personalization. In practice, most personalized video advertising systems follow a retrieval-based paradigm, selecting the optimal one from a small set of professionally pre-produced creatives for each user. Such static and finite inventories limits both the granularity and the timeliness of personalization, and prevents the creatives from being continuously refined based on online user feedback. Recent advances in generative AI make it possible to move beyond retrieval toward optimizing video creatives in a continuous space at serving time. In this light, we propose NextAds, a generation-based paradigm for next-generation personalized video advertising, and conceptualize NextAds with four core components. To enable comparable research progress, we formulate two representative tasks: personalized creative generation and personalized creative integration, and introduce corresponding lightweight benchmarks. To assess feasibility, we instantiate end-to-end pipelines for both tasks and conduct initial exploratory experiments, demonstrating that GenAI can generate and integrate personalized creatives with encouraging performance. Moreover, we discuss the key challenges and opportunities under this paradigm, aiming to provide actionable insights for both researchers and practitioners and to catalyze progress in personalized video advertising.

Yiyan Xu, Wuqiang Zheng, Wenjie Wang et al.

Personalized image generation has emerged as a promising direction in multimodal content creation. It aims to synthesize images tailored to individual style preferences (e.g., color schemes, character appearances, layout) and semantic intentions (e.g., emotion, action, scene contexts) by leveraging user-interacted history images and multimodal instructions. Despite notable progress, existing methods -- whether based on diffusion models, large language models, or Large Multimodal Models (LMMs) -- struggle to accurately capture and fuse user style preferences and semantic intentions. In particular, the state-of-the-art LMM-based method suffers from the entanglement of visual features, leading to Guidance Collapse, where the generated images fail to preserve user-preferred styles or reflect the specified semantics. To address these limitations, we introduce DRC, a novel personalized image generation framework that enhances LMMs through Disentangled Representation Composition. DRC explicitly extracts user style preferences and semantic intentions from history images and the reference image, respectively, to form user-specific latent instructions that guide image generation within LMMs. Specifically, it involves two critical learning stages: 1) Disentanglement learning, which employs a dual-tower disentangler to explicitly separate style and semantic features, optimized via a reconstruction-driven paradigm with difficulty-aware importance sampling; and 2) Personalized modeling, which applies semantic-preserving augmentations to effectively adapt the disentangled representations for robust personalized generation. Extensive experiments on two benchmarks demonstrate that DRC shows competitive performance while effectively mitigating the guidance collapse issue, underscoring the importance of disentangled representation learning for controllable and effective personalized image generation.

Wuqiang Zheng, Yiyan Xu, Xinyu Lin et al.

With the rapid and continuous increase in academic publications, identifying high-quality research has become an increasingly pressing challenge. While recent methods leveraging Large Language Models (LLMs) for automated paper evaluation have shown great promise, they are often constrained by outdated domain knowledge and limited reasoning capabilities. In this work, we present PaperEval, a novel LLM-based framework for automated paper evaluation that addresses these limitations through two key components: 1) a domain-aware paper retrieval module that retrieves relevant concurrent work to support contextualized assessments of novelty and contributions, and 2) a latent reasoning mechanism that enables deep understanding of complex motivations and methodologies, along with comprehensive comparison against concurrently related work, to support more accurate and reliable evaluation. To guide the reasoning process, we introduce a progressive ranking optimization strategy that encourages the LLM to iteratively refine its predictions with an emphasis on relative comparison. Experiments on two datasets demonstrate that PaperEval consistently outperforms existing methods in both academic impact and paper quality evaluation. In addition, we deploy PaperEval in a real-world paper recommendation system for filtering high-quality papers, which has gained strong engagement on social media -- amassing over 8,000 subscribers and attracting over 10,000 views for many filtered high-quality papers -- demonstrating the practical effectiveness of PaperEval.