Jianyu Fan

Weina Jin, Jianyu Fan, Diane Gromala et al.

Non-technical end-users are silent and invisible users of the state-of-the-art explainable artificial intelligence (XAI) technologies. Their demands and requirements for AI explainability are not incorporated into the design and evaluation of XAI techniques, which are developed to explain the rationales of AI decisions to end-users and assist their critical decisions. This makes XAI techniques ineffective or even harmful in high-stakes applications, such as healthcare, criminal justice, finance, and autonomous driving systems. To systematically understand end-users' requirements to support the technical development of XAI, we conducted the EUCA user study with 32 layperson participants in four AI-assisted critical tasks. The study identified comprehensive user requirements for feature-, example-, and rule-based XAI techniques (manifested by the end-user-friendly explanation forms) and XAI evaluation objectives (manifested by the explanation goals), which were shown to be helpful to directly inspire the proposal of new XAI algorithms and evaluation metrics. The EUCA study findings, the identified explanation forms and goals for technical specification, and the EUCA study dataset support the design and evaluation of end-user-centered XAI techniques for accessible, safe, and accountable AI.

Weina Jin, Jianyu Fan, Diane Gromala et al.

The boundaries of existing explainable artificial intelligence (XAI) algorithms are confined to problems grounded in technical users' demand for explainability. This research paradigm disproportionately ignores the larger group of non-technical end users, who have a much higher demand for AI explanations in diverse explanation goals, such as making safer and better decisions and improving users' predicted outcomes. Lacking explainability-focused functional support for end users may hinder the safe and accountable use of AI in high-stakes domains, such as healthcare, criminal justice, finance, and autonomous driving systems. Built upon prior human factor analysis on end users' requirements for XAI, we identify and model four novel XAI technical problems covering the full spectrum from design to the evaluation of XAI algorithms, including edge-case-based reasoning, customizable counterfactual explanation, collapsible decision tree, and the verifiability metric to evaluate XAI utility. Based on these newly-identified research problems, we also discuss open problems in the technical development of user-centered XAI to inspire future research. Our work bridges human-centered XAI with the technical XAI community, and calls for a new research paradigm on the technical development of user-centered XAI for the responsible use of AI in critical tasks.

Weina Jin, Jianyu Fan, Diane Gromala et al.

The ability to explain decisions to end-users is a necessity to deploy AI as critical decision support. Yet making AI explainable to non-technical end-users is a relatively ignored and challenging problem. To bridge the gap, we first identify twelve end-user-friendly explanatory forms that do not require technical knowledge to comprehend, including feature-, example-, and rule-based explanations. We then instantiate the explanatory forms as prototyping cards in four AI-assisted critical decision-making tasks, and conduct a user study to co-design low-fidelity prototypes with 32 layperson participants. The results confirm the relevance of using explanatory forms as building blocks of explanations, and identify their proprieties - pros, cons, applicable explanation goals, and design implications. The explanatory forms, their proprieties, and prototyping supports (including a suggested prototyping process, design templates and exemplars, and associated algorithms to actualize explanatory forms) constitute the End-User-Centered explainable AI framework EUCA, and is available at http://weinajin.github.io/end-user-xai . It serves as a practical prototyping toolkit for HCI/AI practitioners and researchers to understand user requirements and build end-user-centered explainable AI.

Jianyu Fan, Eric Nichols, Daniel Tompkins et al.

Realistic recordings of soundscapes often have multiple sound events co-occurring, such as car horns, engine and human voices. Sound event retrieval is a type of content-based search aiming at finding audio samples, similar to an audio query based on their acoustic or semantic content. State of the art sound event retrieval models have focused on single-label audio recordings, with only one sound event occurring, rather than on multi-label audio recordings (i.e., multiple sound events occur in one recording). To address this latter problem, we propose different Deep Learning architectures with a Siamese-structure and a Pairwise Presence Matrix. The networks are trained and evaluated using the SONYC-UST dataset containing both single- and multi-label soundscape recordings. The performance results show the effectiveness of our proposed model.

Jianyu Fan, Yi-Hsuan Yang, Kui Dong et al.

Whether literally or suggestively, the concept of soundscape is alluded in both modern and ancient music. In this study, we examine whether we can analyze and compare Western and Chinese classical music based on soundscape models. We addressed this question through a comparative study. Specifically, corpora of Western classical music excerpts (WCMED) and Chinese classical music excerpts (CCMED) were curated and annotated with emotional valence and arousal through a crowdsourcing experiment. We used a sound event detection (SED) and soundscape emotion recognition (SER) models with transfer learning to predict the perceived emotion of WCMED and CCMED. The results show that both SER and SED models could be used to analyze Chinese and Western classical music. The fact that SER and SED work better on Chinese classical music emotion recognition provides evidence that certain similarities exist between Chinese classical music and soundscape recordings, which permits transferability between machine learning models.