Dzhambulat Mollaev

Dzhambulat Mollaev, Alexander Kostin, Maria Postnova et al.

Financial organizations collect a huge amount of temporal (sequential) data about clients, which is typically collected from multiple sources (modalities). Despite the urgent practical need, developing deep learning techniques suitable to handle such data is limited by the absence of large open-source multi-source real-world datasets of event sequences. To fill this gap, which is mainly caused by security reasons, we present the first industrial-scale publicly available multimodal banking dataset, MBD, that contains information on more than 2M corporate clients of a large bank. Clients are represented by several data sources: 950M bank transactions, 1B geo position events, 5M embeddings of dialogues with technical support, and monthly aggregated purchases of four bank products. All entries are properly anonymized from real proprietary bank data, and the experiments confirm that our anonymization still saves all significant information for introduced downstream tasks. Moreover, we introduce a novel multimodal benchmark suggesting several important practical tasks, such as future purchase prediction and modality matching. The benchmark incorporates our MBD and two public financial datasets. We provide numerical results for the state-of-the-art event sequence modeling techniques including large language models and demonstrate the superiority of fusion baselines over single-modal techniques for each task. Thus, MBD provides a valuable resource for future research in financial applications of multimodal event sequence analysis. HuggingFace Link: https://huggingface.co/datasets/ai-lab/MBD Github Link: https://github.com/Dzhambo/MBD

Alexandra Bazarova, Maria Kovaleva, Ilya Kuleshov et al.

In today's world, banks use artificial intelligence to optimize diverse business processes, aiming to improve customer experience. Most of the customer-related tasks can be categorized into two groups: 1) local ones, which focus on a client's current state, such as transaction forecasting, and 2) global ones, which consider the general customer behaviour, e.g., predicting successful loan repayment. Unfortunately, maintaining separate models for each task is costly. Therefore, to better facilitate information management, we compared eight state-of-the-art unsupervised methods on 11 tasks in search for a one-size-fits-all solution. Contrastive self-supervised learning methods were demonstrated to excel at global problems, while generative techniques were superior at local tasks. We also introduced a novel approach, which enriches the client's representation by incorporating external information gathered from other clients. Our method outperforms classical models, boosting accuracy by up to 20\%.

Egor Fadeev, Dzhambulat Mollaev, Aleksei Shestov et al.

Learning clients embeddings from sequences of their historic communications is central to financial applications. While large language models (LLMs) offer general world knowledge, their direct use on long event sequences is computationally expensive and impractical in real-world pipelines. In this paper, we propose LATTE, a contrastive learning framework that aligns raw event embeddings with semantic embeddings from frozen LLMs. Behavioral features are summarized into short prompts, embedded by the LLM, and used as supervision via contrastive loss. The proposed approach significantly reduces inference cost and input size compared to conventional processing of complete sequence by LLM. We experimentally show that our method outperforms state-of-the-art techniques for learning event sequence representations on real-world financial datasets while remaining deployable in latency-sensitive environments.