Sanne Vrijenhoek

Sanne Vrijenhoek, Gabriel Bénédict, Mateo Gutierrez Granada et al.

In traditional recommender system literature, diversity is often seen as the opposite of similarity, and typically defined as the distance between identified topics, categories or word models. However, this is not expressive of the social science's interpretation of diversity, which accounts for a news organization's norms and values and which we here refer to as normative diversity. We introduce RADio, a versatile metrics framework to evaluate recommendations according to these normative goals. RADio introduces a rank-aware Jensen Shannon (JS) divergence. This combination accounts for (i) a user's decreasing propensity to observe items further down a list and (ii) full distributional shifts as opposed to point estimates. We evaluate RADio's ability to reflect five normative concepts in news recommendations on the Microsoft News Dataset and six (neural) recommendation algorithms, with the help of our metadata enrichment pipeline. We find that RADio provides insightful estimates that can potentially be used to inform news recommender system design.

Alessandra Polimeno, Myrthe Reuver, Sanne Vrijenhoek et al.

News recommender systems play an increasingly influential role in shaping information access within democratic societies. However, tailoring recommendations to users' specific interests can result in the divergence of information streams. Fragmented access to information poses challenges to the integrity of the public sphere, thereby influencing democracy and public discourse. The Fragmentation metric quantifies the degree of fragmentation of information streams in news recommendations. Accurate measurement of this metric requires the application of Natural Language Processing (NLP) to identify distinct news events, stories, or timelines. This paper presents an extensive investigation of various approaches for quantifying Fragmentation in news recommendations. These approaches are evaluated both intrinsically, by measuring performance on news story clustering, and extrinsically, by assessing the Fragmentation scores of different simulated news recommender scenarios. Our findings demonstrate that agglomerative hierarchical clustering coupled with SentenceBERT text representation is substantially better at detecting Fragmentation than earlier implementations. Additionally, the analysis of simulated scenarios yields valuable insights and recommendations for stakeholders concerning the measurement and interpretation of Fragmentation.

Sanne Vrijenhoek, Mesut Kaya, Nadia Metoui et al.

News recommenders help users to find relevant online content and have the potential to fulfill a crucial role in a democratic society, directing the scarce attention of citizens towards the information that is most important to them. Simultaneously, recent concerns about so-called filter bubbles, misinformation and selective exposure are symptomatic of the disruptive potential of these digital news recommenders. Recommender systems can make or break filter bubbles, and as such can be instrumental in creating either a more closed or a more open internet. Current approaches to evaluating recommender systems are often focused on measuring an increase in user clicks and short-term engagement, rather than measuring the user's longer term interest in diverse and important information. This paper aims to bridge the gap between normative notions of diversity, rooted in democratic theory, and quantitative metrics necessary for evaluating the recommender system. We propose a set of metrics grounded in social science interpretations of diversity and suggest ways for practical implementations.