Lilit Avetisyan

Lilit Avetisyan, Chengxin Zhang, Sue Bai et al.

Micro-mobility is promising to contribute to sustainable cities in the future with its efficiency and low cost. To better design such a sustainable future, it is necessary to understand the trends and challenges. Thus, we examined people's opinions on micro-mobility in the US and the EU using Tweets. We used topic modeling based on advanced natural language processing techniques and categorized the data into seven topics: promotion and service, mobility, technical features, acceptance, recreation, infrastructure and regulations. Furthermore, using sentiment analysis, we investigated people's positive and negative attitudes towards specific aspects of these topics and compared the patterns of the trends and challenges in the US and the EU. We found that 1) promotion and service included the majority of Twitter discussions in the both regions, 2) the EU had more positive opinions than the US, 3) micro-mobility devices were more widely used for utilitarian mobility and recreational purposes in the EU than in the US, and 4) compared to the EU, people in the US had many more concerns related to infrastructure and regulation issues. These findings help us understand the trends and challenges and prioritize different aspects in micro-mobility to improve their safety and experience across the two areas for designing a more sustainable micro-mobility future.

Jackie Ayoub, Lilit Avetisyan, Mustapha Makki et al.

Understanding how trust is built over time is essential, as trust plays an important role in the acceptance and adoption of automated vehicles (AVs). This study aimed to investigate the effects of system performance and participants' trust preconditions on dynamic situational trust during takeover transitions. We evaluated the dynamic situational trust of 42 participants using both self-reported and behavioral measures while watching 30 videos with takeover scenarios. The study was a 3 by 2 mixed-subjects design, where the within-subjects variable was the system performance (i.e., accuracy levels of 95\%, 80\%, and 70\%) and the between-subjects variable was the preconditions of the participants' trust (i.e., overtrust and undertrust). Our results showed that participants quickly adjusted their self-reported situational trust (SST) levels which were consistent with different accuracy levels of system performance in both trust preconditions. However, participants' behavioral situational trust (BST) was affected by their trust preconditions across different accuracy levels. For instance, the overtrust precondition significantly increased the agreement fraction compared to the undertrust precondition. The undertrust precondition significantly decreased the switch fraction compared to the overtrust precondition. These results have important implications for designing an in-vehicle trust calibration system for conditional AVs.

Gandhimathi Padmanaban, Nathaniel Jachim, Hala Shandi et al.

Automated driving system - dedicated vehicles (ADS-DVs), specially designed for people with various disabilities, can be beneficial to improve their mobility. However, research related to autonomous vehicles (AVs) for people with cognitive disabilities, especially Autism Spectrum Disorder (ASD) is limited. Thus, in this study, we focused on the challenge that we framed: "How might we design an ADS-DV that benefits people with ASD and their caregivers?". In order to address the design challenge, we followed the human-centered design process. First, we conducted user research with caregivers of people with ASD. Second, we identified their user needs, including safety, monitoring and updates, individual preferences, comfort, trust, and reliability. Third, we generated a large number of ideas with brainstorming and affinity diagrams, based on which we proposed an ADS-DV prototype with a mobile application and an interior design. Fourth, we tested both the low-fidelity and high-fidelity prototypes to fix the possible issues. Our preliminary results showed that such an ASD-DV would potentially improve the mobility of those with ASD without worries.