Qingxiao Zheng

Qingxiao Zheng, Zhongwei Xu, Abhinav Choudhry et al.

This empirical study serves as a primer for interested service providers to determine if and how Large Language Models (LLMs) technology will be integrated for their practitioners and the broader community. We investigate the mutual learning journey of non-AI experts and AI through CoAGent, a service co-creation tool with LLM-based agents. Engaging in a three-stage participatory design processes, we work with with 23 domain experts from public libraries across the U.S., uncovering their fundamental challenges of integrating AI into human workflows. Our findings provide 23 actionable "heuristics for service co-creation with AI", highlighting the nuanced shared responsibilities between humans and AI. We further exemplar 9 foundational agency aspects for AI, emphasizing essentials like ownership, fair treatment, and freedom of expression. Our innovative approach enriches the participatory design model by incorporating AI as crucial stakeholders and utilizing AI-AI interaction to identify blind spots. Collectively, these insights pave the way for synergistic and ethical human-AI co-creation in service contexts, preparing for workforce ecosystems where AI coexists.

Qingxiao Zheng, Zhuoer Chen, Yun Huang

This study examines the impact of AI-generated digital clones with self-images on enhancing perceptions and skills in online presentations. A mixed-design experiment with 44 international students compared self-recording videos (self-recording group) to AI-clone videos (AI-clone group) for online English presentation practice. AI-clone videos were generated using voice cloning, face swapping, lip-syncing, and body-language simulation, refining the repetition, filler words, and pronunciation of participants' original presentations. Through the lens of social comparison theory, the results showed that AI clones functioned as positive "role models" for facilitating social comparisons. When comparing the effects on self-perceptions, speech qualities, and self-kindness, the self-recording group showed an increase in pronunciation satisfaction. However, the AI-clone group exhibited greater self-kindness, broader observational coverage, and a meaningful transition from a corrective to an enhancive approach in self-critique. Moreover, machine-rated scores revealed immediate performance gains only within the AI-clone group. Considering individual differences, aligning interventions with participants' regulatory focus significantly enhanced their learning experience. These findings highlight the theoretical, practical, and ethical implications of AI clones in supporting emotional and cognitive skill development.

Chenhui Xu, Dancheng Liu, Yuting Hu et al.

Physics-Informed Neural Networks (PINNs) are a kind of deep-learning-based numerical solvers for partial differential equations (PDEs). Existing PINNs often suffer from failure modes of being unable to propagate patterns of initial conditions. We discover that these failure modes are caused by the simplicity bias of neural networks and the mismatch between PDE's continuity and PINN's discrete sampling. We reveal that the State Space Model (SSM) can be a continuous-discrete articulation allowing initial condition propagation, and that simplicity bias can be eliminated by aligning a sequence of moderate granularity. Accordingly, we propose PINNMamba, a novel framework that introduces sub-sequence modeling with SSM. Experimental results show that PINNMamba can reduce errors by up to 86.3\% compared with state-of-the-art architecture. Our code is available at https://github.com/miniHuiHui/PINNMamba.

Qingxiao Zheng, Yiliu Tang, Yiren Liu et al.

Early conversational agents (CAs) focused on dyadic human-AI interaction between humans and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in which CAs are designed to mediate human-human interactions. CAs for polyadic interactions are unique because they encompass hybrid social interactions, i.e., human-CA, human-to-human, and human-to-group behaviors. However, research on polyadic CAs is scattered across different fields, making it challenging to identify, compare, and accumulate existing knowledge. To promote the future design of CA systems, we conducted a literature review of ACM publications and identified a set of works that conducted UX (user experience) research. We qualitatively synthesized the effects of polyadic CAs into four aspects of human-human interactions, i.e., communication, engagement, connection, and relationship maintenance. Through a mixed-method analysis of the selected polyadic and dyadic CA studies, we developed a suite of evaluation measurements on the effects. Our findings show that designing with social boundaries, such as privacy, disclosure, and identification, is crucial for ethical polyadic CAs. Future research should also advance usability testing methods and trust-building guidelines for conversational AI.