Chi Tai Dang

Katharina Weitz, Chi Tai Dang, Elisabeth André

Companies' adoption of artificial intelligence (AI) is increasingly becoming an essential element of business success. However, using AI poses new requirements for companies and their employees, including transparency and comprehensibility of AI systems. The field of Explainable AI (XAI) aims to address these issues. Yet, the current research primarily consists of laboratory studies, and there is a need to improve the applicability of the findings to real-world situations. Therefore, this project report paper provides insights into employees' needs and attitudes towards (X)AI. For this, we investigate employees' perspectives on (X)AI. Our findings suggest that AI and XAI are well-known terms perceived as important for employees. This recognition is a critical first step for XAI to potentially drive successful usage of AI by providing comprehensible insights into AI technologies. In a lessons-learned section, we discuss the open questions identified and suggest future research directions to develop human-centered XAI designs for companies. By providing insights into employees' needs and attitudes towards (X)AI, our project report contributes to the development of XAI solutions that meet the requirements of companies and their employees, ultimately driving the successful adoption of AI technologies in the business context.

Ilhan Aslan, Andreas Seiderer, Chi Tai Dang et al.

Digitalization is penetrating every aspect of everyday life including a human's heart beating, which can easily be sensed by wearable sensors and displayed for others to see, feel, and potentially "bodily resonate" with. Previous work in studying human interactions and interaction designs with physiological data, such as a heart's pulse rate, have argued that feeding it back to the users may, for example support users' mindfulness and self-awareness during various everyday activities and ultimately support their wellbeing. Inspired by Somaesthetics as a discipline, which focuses on an appreciation of the living body's role in all our experiences, we designed and explored mobile tangible heart beat displays, which enable rich forms of bodily experiencing oneself and others in social proximity. In this paper, we first report on the design process of tangible heart displays and then present results of a field study with 30 pairs of participants. Participants were asked to use the tangible heart displays during watching movies together and report their experience in three different heart display conditions (i.e., displaying their own heart beat, their partner's heart beat, and watching a movie without a heart display). We found, for example that participants reported significant effects in experiencing sensory immersion when they felt their own heart beats compared to the condition without any heart beat display, and that feeling their partner's heart beats resulted in significant effects on social experience. We refer to resonance theory to discuss the results, highlighting the potential of how ubiquitous technology could utilize physiological data to provide resonance in a modern society facing social acceleration.