Andrés Domínguez Hernández

Andrés Domínguez Hernández, Richard Owen, Dan Saattrup Nielsen et al.

Machine learning (ML) enabled classification models are becoming increasingly popular for tackling the sheer volume and speed of online misinformation and other content that could be identified as harmful. In building these models, data scientists need to take a stance on the legitimacy, authoritativeness and objectivity of the sources of ``truth" used for model training and testing. This has political, ethical and epistemic implications which are rarely addressed in technical papers. Despite (and due to) their reported high accuracy and performance, ML-driven moderation systems have the potential to shape online public debate and create downstream negative impacts such as undue censorship and the reinforcing of false beliefs. Using collaborative ethnography and theoretical insights from social studies of science and expertise, we offer a critical analysis of the process of building ML models for (mis)information classification: we identify a series of algorithmic contingencies--key moments during model development that could lead to different future outcomes, uncertainty and harmful effects as these tools are deployed by social media platforms. We conclude by offering a tentative path toward reflexive and responsible development of ML tools for moderating misinformation and other harmful content online.

Andrés Domínguez Hernández, Vassilis Galanos

Approaches to fair and ethical AI have recently fell under the scrutiny of the emerging, chiefly qualitative, field of critical data studies, placing emphasis on the lack of sensitivity to context and complex social phenomena of such interventions. We employ some of these lessons to introduce a tripartite decision-making toolkit, informed by dilemmas encountered in the pursuit of responsible AI/ML. These are: (a) the opportunity dilemma between the availability of data shaping problem statements vs problem statements shaping data; (b) the trade-off between scalability and contextualizability (too much data versus too specific data); and (c) the epistemic positioning between the pragmatic technical objectivism and the reflexive relativism in acknowledging the social. This paper advocates for a situated reasoning and creative engagement with the dilemmas surrounding responsible algorithmic/data-driven systems, and going beyond the formulaic bias elimination and ethics operationalization narratives found in the fair-AI literature.