4.9CLNov 13, 2025
Faithful Summarization of Consumer Health Queries: A Cross-Lingual Framework with LLMsAjwad Abrar, Nafisa Tabassum Oeshy, Prianka Maheru et al.
Summarizing consumer health questions (CHQs) can ease communication in healthcare, but unfaithful summaries that misrepresent medical details pose serious risks. We propose a framework that combines TextRank-based sentence extraction and medical named entity recognition with large language models (LLMs) to enhance faithfulness in medical text summarization. In our experiments, we fine-tuned the LLaMA-2-7B model on the MeQSum (English) and BanglaCHQ-Summ (Bangla) datasets, achieving consistent improvements across quality (ROUGE, BERTScore, readability) and faithfulness (SummaC, AlignScore) metrics, and outperforming zero-shot baselines and prior systems. Human evaluation further shows that over 80\% of generated summaries preserve critical medical information. These results highlight faithfulness as an essential dimension for reliable medical summarization and demonstrate the potential of our approach for safer deployment of LLMs in healthcare contexts.
9.6CLMay 8, 2025
Performance Evaluation of Large Language Models in Bangla Consumer Health Query SummarizationAjwad Abrar, Farzana Tabassum, Sabbir Ahmed
Consumer Health Queries (CHQs) in Bengali (Bangla), a low-resource language, often contain extraneous details, complicating efficient medical responses. This study investigates the zero-shot performance of nine advanced large language models (LLMs): GPT-3.5-Turbo, GPT-4, Claude-3.5-Sonnet, Llama3-70b-Instruct, Mixtral-8x22b-Instruct, Gemini-1.5-Pro, Qwen2-72b-Instruct, Gemma-2-27b, and Athene-70B, in summarizing Bangla CHQs. Using the BanglaCHQ-Summ dataset comprising 2,350 annotated query-summary pairs, we benchmarked these LLMs using ROUGE metrics against Bangla T5, a fine-tuned state-of-the-art model. Mixtral-8x22b-Instruct emerged as the top performing model in ROUGE-1 and ROUGE-L, while Bangla T5 excelled in ROUGE-2. The results demonstrate that zero-shot LLMs can rival fine-tuned models, achieving high-quality summaries even without task-specific training. This work underscores the potential of LLMs in addressing challenges in low-resource languages, providing scalable solutions for healthcare query summarization.