Marc Najork

Sanket Vaibhav Mehta, Jai Gupta, Yi Tay et al. · deepmind

Differentiable Search Indices (DSIs) encode a corpus of documents in model parameters and use the same model to answer user queries directly. Despite the strong performance of DSI models, deploying them in situations where the corpus changes over time is computationally expensive because reindexing the corpus requires re-training the model. In this work, we introduce DSI++, a continual learning challenge for DSI to incrementally index new documents while being able to answer queries related to both previously and newly indexed documents. Across different model scales and document identifier representations, we show that continual indexing of new documents leads to considerable forgetting of previously indexed documents. We also hypothesize and verify that the model experiences forgetting events during training, leading to unstable learning. To mitigate these issues, we investigate two approaches. The first focuses on modifying the training dynamics. Flatter minima implicitly alleviate forgetting, so we optimize for flatter loss basins and show that the model stably memorizes more documents ($+12\%$). Next, we introduce a generative memory to sample pseudo-queries for documents and supplement them during continual indexing to prevent forgetting for the retrieval task. Extensive experiments on novel continual indexing benchmarks based on Natural Questions (NQ) and MS MARCO demonstrate that our proposed solution mitigates forgetting significantly. Concretely, it improves the average Hits@10 by $+21.1\%$ over competitive baselines for NQ and requires $6$ times fewer model updates compared to re-training the DSI model for incrementally indexing five corpora in a sequence.

Jiaming Shen, Jialu Liu, Dan Finnie et al. · deepmind

Automatic headline generation enables users to comprehend ongoing news events promptly and has recently become an important task in web mining and natural language processing. With the growing need for news headline generation, we argue that the hallucination issue, namely the generated headlines being not supported by the original news stories, is a critical challenge for the deployment of this feature in web-scale systems Meanwhile, due to the infrequency of hallucination cases and the requirement of careful reading for raters to reach the correct consensus, it is difficult to acquire a large dataset for training a model to detect such hallucinations through human curation. In this work, we present a new framework named ExHalder to address this challenge for headline hallucination detection. ExHalder adapts the knowledge from public natural language inference datasets into the news domain and learns to generate natural language sentences to explain the hallucination detection results. To evaluate the model performance, we carefully collect a dataset with more than six thousand labeled <article, headline> pairs. Extensive experiments on this dataset and another six public ones demonstrate that ExHalder can identify hallucinated headlines accurately and justifies its predictions with human-readable natural language explanations.

Yunan Zhang, Le Yan, Zhen Qin et al. · deepmind

Unbiased learning to rank (ULTR) studies the problem of mitigating various biases from implicit user feedback data such as clicks, and has been receiving considerable attention recently. A popular ULTR approach for real-world applications uses a two-tower architecture, where click modeling is factorized into a relevance tower with regular input features, and a bias tower with bias-relevant inputs such as the position of a document. A successful factorization will allow the relevance tower to be exempt from biases. In this work, we identify a critical issue that existing ULTR methods ignored - the bias tower can be confounded with the relevance tower via the underlying true relevance. In particular, the positions were determined by the logging policy, i.e., the previous production model, which would possess relevance information. We give both theoretical analysis and empirical results to show the negative effects on relevance tower due to such a correlation. We then propose three methods to mitigate the negative confounding effects by better disentangling relevance and bias. Empirical results on both controlled public datasets and a large-scale industry dataset show the effectiveness of the proposed approaches.

Krishna Srinivasan, Karthik Raman, Jiecao Chen et al.

The milestone improvements brought about by deep representation learning and pre-training techniques have led to large performance gains across downstream NLP, IR and Vision tasks. Multimodal modeling techniques aim to leverage large high-quality visio-linguistic datasets for learning complementary information (across image and text modalities). In this paper, we introduce the Wikipedia-based Image Text (WIT) Dataset (https://github.com/google-research-datasets/wit) to better facilitate multimodal, multilingual learning. WIT is composed of a curated set of 37.6 million entity rich image-text examples with 11.5 million unique images across 108 Wikipedia languages. Its size enables WIT to be used as a pretraining dataset for multimodal models, as we show when applied to downstream tasks such as image-text retrieval. WIT has four main and unique advantages. First, WIT is the largest multimodal dataset by the number of image-text examples by 3x (at the time of writing). Second, WIT is massively multilingual (first of its kind) with coverage over 100+ languages (each of which has at least 12K examples) and provides cross-lingual texts for many images. Third, WIT represents a more diverse set of concepts and real world entities relative to what previous datasets cover. Lastly, WIT provides a very challenging real-world test set, as we empirically illustrate using an image-text retrieval task as an example.

Liu Yang, Mingyang Zhang, Cheng Li et al.

Many natural language processing and information retrieval problems can be formalized as the task of semantic matching. Existing work in this area has been largely focused on matching between short texts (e.g., question answering), or between a short and a long text (e.g., ad-hoc retrieval). Semantic matching between long-form documents, which has many important applications like news recommendation, related article recommendation and document clustering, is relatively less explored and needs more research effort. In recent years, self-attention based models like Transformers and BERT have achieved state-of-the-art performance in the task of text matching. These models, however, are still limited to short text like a few sentences or one paragraph due to the quadratic computational complexity of self-attention with respect to input text length. In this paper, we address the issue by proposing the Siamese Multi-depth Transformer-based Hierarchical (SMITH) Encoder for long-form document matching. Our model contains several innovations to adapt self-attention models for longer text input. In order to better capture sentence level semantic relations within a document, we pre-train the model with a novel masked sentence block language modeling task in addition to the masked word language modeling task used by BERT. Our experimental results on several benchmark datasets for long-form document matching show that our proposed SMITH model outperforms the previous state-of-the-art models including hierarchical attention, multi-depth attention-based hierarchical recurrent neural network, and BERT. Comparing to BERT based baselines, our model is able to increase maximum input text length from 512 to 2048. We will open source a Wikipedia based benchmark dataset, code and a pre-trained checkpoint to accelerate future research on long-form document matching.

Rama Kumar Pasumarthi, Sebastian Bruch, Xuanhui Wang et al.

Learning-to-Rank deals with maximizing the utility of a list of examples presented to the user, with items of higher relevance being prioritized. It has several practical applications such as large-scale search, recommender systems, document summarization and question answering. While there is widespread support for classification and regression based learning, support for learning-to-rank in deep learning has been limited. We propose TensorFlow Ranking, the first open source library for solving large-scale ranking problems in a deep learning framework. It is highly configurable and provides easy-to-use APIs to support different scoring mechanisms, loss functions and evaluation metrics in the learning-to-rank setting. Our library is developed on top of TensorFlow and can thus fully leverage the advantages of this platform. For example, it is highly scalable, both in training and in inference, and can be used to learn ranking models over massive amounts of user activity data, which can include heterogeneous dense and sparse features. We empirically demonstrate the effectiveness of our library in learning ranking functions for large-scale search and recommendation applications in Gmail and Google Drive. We also show that ranking models built using our model scale well for distributed training, without significant impact on metrics. The proposed library is available to the open source community, with the hope that it facilitates further academic research and industrial applications in the field of learning-to-rank.

Aditi Chaudhary, Karthik Raman, Krishna Srinivasan et al.

Query-document relevance prediction is a critical problem in Information Retrieval systems. This problem has increasingly been tackled using (pretrained) transformer-based models which are finetuned using large collections of labeled data. However, in specialized domains such as e-commerce and healthcare, the viability of this approach is limited by the dearth of large in-domain data. To address this paucity, recent methods leverage these powerful models to generate high-quality task and domain-specific synthetic data. Prior work has largely explored synthetic data generation or query generation (QGen) for Question-Answering (QA) and binary (yes/no) relevance prediction, where for instance, the QGen models are given a document, and trained to generate a query relevant to that document. However in many problems, we have a more fine-grained notion of relevance than a simple yes/no label. Thus, in this work, we conduct a detailed study into how QGen approaches can be leveraged for nuanced relevance prediction. We demonstrate that -- contrary to claims from prior works -- current QGen approaches fall short of the more conventional cross-domain transfer-learning approaches. Via empirical studies spanning 3 public e-commerce benchmarks, we identify new shortcomings of existing QGen approaches -- including their inability to distinguish between different grades of relevance. To address this, we introduce label-conditioned QGen models which incorporates knowledge about the different relevance. While our experiments demonstrate that these modifications help improve performance of QGen techniques, we also find that QGen approaches struggle to capture the full nuance of the relevance label space and as a result the generated queries are not faithful to the desired relevance label.

Rongzhi Zhang, Jiaming Shen, Tianqi Liu et al.

Knowledge distillation is a popular technique to transfer knowledge from large teacher models to a small student model. Typically, the student learns to imitate the teacher by minimizing the KL divergence of its output distribution with the teacher's output distribution. In this work, we argue that such a learning objective is sub-optimal because there exists a discrepancy between the teacher's output distribution and the ground truth label distribution. Therefore, forcing the student to blindly imitate the unreliable teacher output distribution leads to inferior performance. To this end, we propose a novel knowledge distillation objective PTLoss by first representing the vanilla KL-based distillation loss function via a Maclaurin series and then perturbing the leading-order terms in this series. This perturbed loss implicitly transforms the original teacher into a proxy teacher with a distribution closer to the ground truth distribution. We establish the theoretical connection between this "distribution closeness" and the student model generalizability, which enables us to select the PTLoss's perturbation coefficients in a principled way. Extensive experiments on five datasets demonstrate PTLoss can significantly improve the distillation effectiveness for teachers of various scales.

Tao Chen, Mingyang Zhang, Jing Lu et al.

The pre-trained language model (eg, BERT) based deep retrieval models achieved superior performance over lexical retrieval models (eg, BM25) in many passage retrieval tasks. However, limited work has been done to generalize a deep retrieval model to other tasks and domains. In this work, we carefully select five datasets, including two in-domain datasets and three out-of-domain datasets with different levels of domain shift, and study the generalization of a deep model in a zero-shot setting. Our findings show that the performance of a deep retrieval model is significantly deteriorated when the target domain is very different from the source domain that the model was trained on. On the contrary, lexical models are more robust across domains. We thus propose a simple yet effective framework to integrate lexical and deep retrieval models. Our experiments demonstrate that these two models are complementary, even when the deep model is weaker in the out-of-domain setting. The hybrid model obtains an average of 20.4% relative gain over the deep retrieval model, and an average of 9.54% over the lexical model in three out-of-domain datasets.

Beliz Gunel, Navneet Potti, Sandeep Tata et al.

Automating information extraction from form-like documents at scale is a pressing need due to its potential impact on automating business workflows across many industries like financial services, insurance, and healthcare. The key challenge is that form-like documents in these business workflows can be laid out in virtually infinitely many ways; hence, a good solution to this problem should generalize to documents with unseen layouts and languages. A solution to this problem requires a holistic understanding of both the textual segments and the visual cues within a document, which is non-trivial. While the natural language processing and computer vision communities are starting to tackle this problem, there has not been much focus on (1) data-efficiency, and (2) ability to generalize across different document types and languages. In this paper, we show that when we have only a small number of labeled documents for training (~50), a straightforward transfer learning approach from a considerably structurally-different larger labeled corpus yields up to a 27 F1 point improvement over simply training on the small corpus in the target domain. We improve on this with a simple multi-domain transfer learning approach, that is currently in production use, and show that this yields up to a further 8 F1 point improvement. We make the case that data efficiency is critical to enable information extraction systems to scale to handle hundreds of different document-types, and learning good representations is critical to accomplishing this.

Nan Wang, Zhen Qin, Le Yan et al.

Multiclass classification (MCC) is a fundamental machine learning problem of classifying each instance into one of a predefined set of classes. In the deep learning era, extensive efforts have been spent on developing more powerful neural embedding models to better represent the instance for improving MCC performance. In this paper, we do not aim to propose new neural models for instance representation learning, but to show that it is promising to boost MCC performance with a novel formulation through the lens of ranking. In particular, by viewing MCC as to rank classes for an instance, we first argue that ranking metrics, such as Normalized Discounted Cumulative Gain, can be more informative than the commonly used Top-$K$ metrics. We further demonstrate that the dominant neural MCC recipe can be transformed to a neural ranking framework. Based on such generalization, we show that it is intuitive to leverage advanced techniques from the learning to rank literature to improve the MCC performance out of the box. Extensive empirical results on both text and image classification tasks with diverse datasets and backbone neural models show the value of our proposed framework.

Zhen Qin, Le Yan, Yi Tay et al.

We explore a novel perspective of knowledge distillation (KD) for learning to rank (LTR), and introduce Self-Distilled neural Rankers (SDR), where student rankers are parameterized identically to their teachers. Unlike the existing ranking distillation work which pursues a good trade-off between performance and efficiency, SDR is able to significantly improve ranking performance of students over the teacher rankers without increasing model capacity. The key success factors of SDR, which differs from common distillation techniques for classification are: (1) an appropriate teacher score transformation function, and (2) a novel listwise distillation framework. Both techniques are specifically designed for ranking problems and are rarely studied in the existing knowledge distillation literature. Building upon the state-of-the-art neural ranking structure, SDR is able to push the limits of neural ranking performance above a recent rigorous benchmark study and significantly outperforms traditionally strong gradient boosted decision tree based models on 7 out of 9 key metrics, the first time in the literature. In addition to the strong empirical results, we give theoretical explanations on why listwise distillation is effective for neural rankers, and provide ablation studies to verify the necessity of the key factors in the SDR framework.

Spurthi Amba Hombaiah, Tao Chen, Mingyang Zhang et al.

The content on the web is in a constant state of flux. New entities, issues, and ideas continuously emerge, while the semantics of the existing conversation topics gradually shift. In recent years, pre-trained language models like BERT greatly improved the state-of-the-art for a large spectrum of content understanding tasks. Therefore, in this paper, we aim to study how these language models can be adapted to better handle continuously evolving web content. In our study, we first analyze the evolution of 2013 - 2019 Twitter data, and unequivocally confirm that a BERT model trained on past tweets would heavily deteriorate when directly applied to data from later years. Then, we investigate two possible sources of the deterioration: the semantic shift of existing tokens and the sub-optimal or failed understanding of new tokens. To this end, we both explore two different vocabulary composition methods, as well as propose three sampling methods which help in efficient incremental training for BERT-like models. Compared to a new model trained from scratch offline, our incremental training (a) reduces the training costs, (b) achieves better performance on evolving content, and (c) is suitable for online deployment. The superiority of our methods is validated using two downstream tasks. We demonstrate significant improvements when incrementally evolving the model from a particular base year, on the task of Country Hashtag Prediction, as well as on the OffensEval 2019 task.

Donald Metzler, Yi Tay, Dara Bahri et al.

When experiencing an information need, users want to engage with a domain expert, but often turn to an information retrieval system, such as a search engine, instead. Classical information retrieval systems do not answer information needs directly, but instead provide references to (hopefully authoritative) answers. Successful question answering systems offer a limited corpus created on-demand by human experts, which is neither timely nor scalable. Pre-trained language models, by contrast, are capable of directly generating prose that may be responsive to an information need, but at present they are dilettantes rather than domain experts -- they do not have a true understanding of the world, they are prone to hallucinating, and crucially they are incapable of justifying their utterances by referring to supporting documents in the corpus they were trained over. This paper examines how ideas from classical information retrieval and pre-trained language models can be synthesized and evolved into systems that truly deliver on the promise of domain expert advice.

Chen Qu, Weize Kong, Liu Yang et al.

Privacy preservation remains a key challenge in data mining and Natural Language Understanding (NLU). Previous research shows that the input text or even text embeddings can leak private information. This concern motivates our research on effective privacy preservation approaches for pretrained Language Models (LMs). We investigate the privacy and utility implications of applying dx-privacy, a variant of Local Differential Privacy, to BERT fine-tuning in NLU applications. More importantly, we further propose privacy-adaptive LM pretraining methods and show that our approach can boost the utility of BERT dramatically while retaining the same level of privacy protection. We also quantify the level of privacy preservation and provide guidance on privacy configuration. Our experiments and findings lay the groundwork for future explorations of privacy-preserving NLU with pretrained LMs.

Nicholas Monath, Avinava Dubey, Guru Guruganesh et al.

The applicability of agglomerative clustering, for inferring both hierarchical and flat clustering, is limited by its scalability. Existing scalable hierarchical clustering methods sacrifice quality for speed and often lead to over-merging of clusters. In this paper, we present a scalable, agglomerative method for hierarchical clustering that does not sacrifice quality and scales to billions of data points. We perform a detailed theoretical analysis, showing that under mild separability conditions our algorithm can not only recover the optimal flat partition, but also provide a two-approximation to non-parametric DP-Means objective. This introduces a novel application of hierarchical clustering as an approximation algorithm for the non-parametric clustering objective. We additionally relate our algorithm to the classic hierarchical agglomerative clustering method. We perform extensive empirical experiments in both hierarchical and flat clustering settings and show that our proposed approach achieves state-of-the-art results on publicly available clustering benchmarks. Finally, we demonstrate our method's scalability by applying it to a dataset of 30 billion queries. Human evaluation of the discovered clusters show that our method finds better quality of clusters than the current state-of-the-art.

Jiecao Chen, Liu Yang, Karthik Raman et al.

Pre-trained models like BERT (Devlin et al., 2018) have dominated NLP / IR applications such as single sentence classification, text pair classification, and question answering. However, deploying these models in real systems is highly non-trivial due to their exorbitant computational costs. A common remedy to this is knowledge distillation (Hinton et al., 2015), leading to faster inference. However -- as we show here -- existing works are not optimized for dealing with pairs (or tuples) of texts. Consequently, they are either not scalable or demonstrate subpar performance. In this work, we propose DiPair -- a novel framework for distilling fast and accurate models on text pair tasks. Coupled with an end-to-end training strategy, DiPair is both highly scalable and offers improved quality-speed tradeoffs. Empirical studies conducted on both academic and real-world e-commerce benchmarks demonstrate the efficacy of the proposed approach with speedups of over 350x and minimal quality drop relative to the cross-attention teacher BERT model.

Saar Kuzi, Mingyang Zhang, Cheng Li et al.

Search engines often follow a two-phase paradigm where in the first stage (the retrieval stage) an initial set of documents is retrieved and in the second stage (the re-ranking stage) the documents are re-ranked to obtain the final result list. While deep neural networks were shown to improve the performance of the re-ranking stage in previous works, there is little literature about using deep neural networks to improve the retrieval stage. In this paper, we study the merits of combining deep neural network models and lexical models for the retrieval stage. A hybrid approach, which leverages both semantic (deep neural network-based) and lexical (keyword matching-based) retrieval models, is proposed. We perform an empirical study, using a publicly available TREC collection, which demonstrates the effectiveness of our approach and sheds light on the different characteristics of the semantic approach, the lexical approach, and their combination.

Abbas Kazerouni, Qi Zhao, Jing Xie et al.

Consider a sequential active learning problem where, at each round, an agent selects a batch of unlabeled data points, queries their labels and updates a binary classifier. While there exists a rich body of work on active learning in this general form, in this paper, we focus on problems with two distinguishing characteristics: severe class imbalance (skew) and small amounts of initial training data. Both of these problems occur with surprising frequency in many web applications. For instance, detecting offensive or sensitive content in online communities (pornography, violence, and hate-speech) is receiving enormous attention from industry as well as research communities. Such problems have both the characteristics we describe -- a vast majority of content is not offensive, so the number of positive examples for such content is orders of magnitude smaller than the negative examples. Furthermore, there is usually only a small amount of initial training data available when building machine-learned models to solve such problems. To address both these issues, we propose a hybrid active learning algorithm (HAL) that balances exploiting the knowledge available through the currently labeled training examples with exploring the large amount of unlabeled data available. Through simulation results, we show that HAL makes significantly better choices for what points to label when compared to strong baselines like margin-sampling. Classifiers trained on the examples selected for labeling by HAL easily out-perform the baselines on target metrics (like area under the precision-recall curve) given the same budget for labeling examples. We believe HAL offers a simple, intuitive, and computationally tractable way to structure active learning for a wide range of machine learning applications.

Shuguang Han, Xuanhui Wang, Mike Bendersky et al.

This paper describes a machine learning algorithm for document (re)ranking, in which queries and documents are firstly encoded using BERT [1], and on top of that a learning-to-rank (LTR) model constructed with TF-Ranking (TFR) [2] is applied to further optimize the ranking performance. This approach is proved to be effective in a public MS MARCO benchmark [3]. Our first two submissions achieve the best performance for the passage re-ranking task [4], and the second best performance for the passage full-ranking task as of April 10, 2020 [5]. To leverage the lately development of pre-trained language models, we recently integrate RoBERTa [6] and ELECTRA [7]. Our latest submissions improve our previously state-of-the-art re-ranking performance by 4.3% [8], and achieve the third best performance for the full-ranking task [9] as of June 8, 2020. Both of them demonstrate the effectiveness of combining ranking losses with BERT representations for document ranking.

Rama Kumar Pasumarthi, Xuanhui Wang, Michael Bendersky et al.

How to leverage cross-document interactions to improve ranking performance is an important topic in information retrieval (IR) research. However, this topic has not been well-studied in the learning-to-rank setting and most of the existing work still treats each document independently while scoring. The recent development of deep learning shows strength in modeling complex relationships across sequences and sets. It thus motivates us to study how to leverage cross-document interactions for learning-to-rank in the deep learning framework. In this paper, we formally define the permutation-equivariance requirement for a scoring function that captures cross-document interactions. We then propose a self-attention based document interaction network and show that it satisfies the permutation-equivariant requirement, and can generate scores for document sets of varying sizes. Our proposed methods can automatically learn to capture document interactions without any auxiliary information, and can scale across large document sets. We conduct experiments on three ranking datasets: the benchmark Web30k, a Gmail search, and a Google Drive Quick Access dataset. Experimental results show that our proposed methods are both more effective and efficient than baselines.

Aman Agarwal, Ivan Zaitsev, Xuanhui Wang et al.

Presentation bias is one of the key challenges when learning from implicit feedback in search engines, as it confounds the relevance signal. While it was recently shown how counterfactual learning-to-rank (LTR) approaches \cite{Joachims/etal/17a} can provably overcome presentation bias when observation propensities are known, it remains to show how to effectively estimate these propensities. In this paper, we propose the first method for producing consistent propensity estimates without manual relevance judgments, disruptive interventions, or restrictive relevance modeling assumptions. First, we show how to harvest a specific type of intervention data from historic feedback logs of multiple different ranking functions, and show that this data is sufficient for consistent propensity estimation in the position-based model. Second, we propose a new extremum estimator that makes effective use of this data. In an empirical evaluation, we find that the new estimator provides superior propensity estimates in two real-world systems -- Arxiv Full-text Search and Google Drive Search. Beyond these two points, we find that the method is robust to a wide range of settings in simulation studies.

Qingyao Ai, Xuanhui Wang, Sebastian Bruch et al.

While in a classification or a regression setting a label or a value is assigned to each individual document, in a ranking setting we determine the relevance ordering of the entire input document list. This difference leads to the notion of relative relevance between documents in ranking. The majority of the existing learning-to-rank algorithms model such relativity at the loss level using pairwise or listwise loss functions. However, they are restricted to univariate scoring functions, i.e., the relevance score of a document is computed based on the document itself, regardless of other documents in the list. To overcome this limitation, we propose a new framework for multivariate scoring functions, in which the relevance score of a document is determined jointly by multiple documents in the list. We refer to this framework as GSFs -- groupwise scoring functions. We learn GSFs with a deep neural network architecture, and demonstrate that several representative learning-to-rank algorithms can be modeled as special cases in our framework. We conduct evaluation using click logs from one of the largest commercial email search engines, as well as a public benchmark dataset. In both cases, GSFs lead to significant performance improvements, especially in the presence of sparse textual features.

Aman Agarwal, Xuanhui Wang, Cheng Li et al.

Ranking functions return ranked lists of items, and users often interact with these items. How to evaluate ranking functions using historical interaction logs, also known as off-policy evaluation, is an important but challenging problem. The commonly used Inverse Propensity Scores (IPS) approaches work better for the single item case, but suffer from extremely low data efficiency for the ranked list case. In this paper, we study how to improve the data efficiency of IPS approaches in the offline comparison setting. We propose two approaches Trunc-match and Rand-interleaving for offline comparison using uniformly randomized data. We show that these methods can improve the data efficiency and also the comparison sensitivity based on one of the largest email search engines.