Andreas Ostermaier

Sebastian Krügel, Andreas Ostermaier, Matthias Uhl

ChatGPT is not only fun to chat with, but it also searches information, answers questions, and gives advice. With consistent moral advice, it might improve the moral judgment and decisions of users, who often hold contradictory moral beliefs. Unfortunately, ChatGPT turns out highly inconsistent as a moral advisor. Nonetheless, it influences users' moral judgment, we find in an experiment, even if they know they are advised by a chatting bot, and they underestimate how much they are influenced. Thus, ChatGPT threatens to corrupt rather than improves users' judgment. These findings raise the question of how to ensure the responsible use of ChatGPT and similar AI. Transparency is often touted but seems ineffective. We propose training to improve digital literacy.

Sebastian Krügel, Andreas Ostermaier, Matthias Uhl

Departing from the claim that AI needs to be trustworthy, we find that ethical advice from an AI-powered algorithm is trusted even when its users know nothing about its training data and when they learn information about it that warrants distrust. We conducted online experiments where the subjects took the role of decision-makers who received advice from an algorithm on how to deal with an ethical dilemma. We manipulated the information about the algorithm and studied its influence. Our findings suggest that AI is overtrusted rather than distrusted. We suggest digital literacy as a potential remedy to ensure the responsible use of AI.