Yuxuan Lei

Yuxuan Lei, Jianxun Lian, Jing Yao et al.

Recommender systems are widely used in online services, with embedding-based models being particularly popular due to their expressiveness in representing complex signals. However, these models often function as a black box, making them less transparent and reliable for both users and developers. Recently, large language models (LLMs) have demonstrated remarkable intelligence in understanding, reasoning, and instruction following. This paper presents the initial exploration of using LLMs as surrogate models to explaining black-box recommender models. The primary concept involves training LLMs to comprehend and emulate the behavior of target recommender models. By leveraging LLMs' own extensive world knowledge and multi-step reasoning abilities, these aligned LLMs can serve as advanced surrogates, capable of reasoning about observations. Moreover, employing natural language as an interface allows for the creation of customizable explanations that can be adapted to individual user preferences. To facilitate an effective alignment, we introduce three methods: behavior alignment, intention alignment, and hybrid alignment. Behavior alignment operates in the language space, representing user preferences and item information as text to mimic the target model's behavior; intention alignment works in the latent space of the recommendation model, using user and item representations to understand the model's behavior; hybrid alignment combines both language and latent spaces. Comprehensive experiments conducted on three public datasets show that our approach yields promising results in understanding and mimicking target models, producing high-quality, high-fidelity, and distinct explanations. Our code is available at https://github.com/microsoft/RecAI.

Jin Chen, Zheng Liu, Xu Huang et al.

The advent of large language models marks a revolutionary breakthrough in artificial intelligence. With the unprecedented scale of training and model parameters, the capability of large language models has been dramatically improved, leading to human-like performances in understanding, language synthesizing, and common-sense reasoning, etc. Such a major leap-forward in general AI capacity will change the pattern of how personalization is conducted. For one thing, it will reform the way of interaction between humans and personalization systems. Instead of being a passive medium of information filtering, large language models present the foundation for active user engagement. On top of such a new foundation, user requests can be proactively explored, and user's required information can be delivered in a natural and explainable way. For another thing, it will also considerably expand the scope of personalization, making it grow from the sole function of collecting personalized information to the compound function of providing personalized services. By leveraging large language models as general-purpose interface, the personalization systems may compile user requests into plans, calls the functions of external tools to execute the plans, and integrate the tools' outputs to complete the end-to-end personalization tasks. Today, large language models are still being developed, whereas the application in personalization is largely unexplored. Therefore, we consider it to be the right time to review the challenges in personalization and the opportunities to address them with LLMs. In particular, we dedicate this perspective paper to the discussion of the following aspects: the development and challenges for the existing personalization system, the newly emerged capabilities of large language models, and the potential ways of making use of large language models for personalization.

Xu Huang, Jianxun Lian, Yuxuan Lei et al.

Recommender models excel at providing domain-specific item recommendations by leveraging extensive user behavior data. Despite their ability to act as lightweight domain experts, they struggle to perform versatile tasks such as providing explanations and engaging in conversations. On the other hand, large language models (LLMs) represent a significant step towards artificial general intelligence, showcasing remarkable capabilities in instruction comprehension, commonsense reasoning, and human interaction. However, LLMs lack the knowledge of domain-specific item catalogs and behavioral patterns, particularly in areas that diverge from general world knowledge, such as online e-commerce. Finetuning LLMs for each domain is neither economic nor efficient. In this paper, we bridge the gap between recommender models and LLMs, combining their respective strengths to create a versatile and interactive recommender system. We introduce an efficient framework called \textbf{InteRecAgent}, which employs LLMs as the brain and recommender models as tools. We first outline a minimal set of essential tools required to transform LLMs into InteRecAgent. We then propose an efficient workflow within InteRecAgent for task execution, incorporating key components such as memory components, dynamic demonstration-augmented task planning, and reflection. InteRecAgent enables traditional recommender systems, such as those ID-based matrix factorization models, to become interactive systems with a natural language interface through the integration of LLMs. Experimental results on several public datasets show that InteRecAgent achieves satisfying performance as a conversational recommender system, outperforming general-purpose LLMs. The source code of InteRecAgent is released at https://aka.ms/recagent.

Jianxun Lian, Yuxuan Lei, Xu Huang et al.

This paper introduces RecAI, a practical toolkit designed to augment or even revolutionize recommender systems with the advanced capabilities of Large Language Models (LLMs). RecAI provides a suite of tools, including Recommender AI Agent, Recommendation-oriented Language Models, Knowledge Plugin, RecExplainer, and Evaluator, to facilitate the integration of LLMs into recommender systems from multifaceted perspectives. The new generation of recommender systems, empowered by LLMs, are expected to be more versatile, explainable, conversational, and controllable, paving the way for more intelligent and user-centric recommendation experiences. We hope the open-source of RecAI can help accelerate evolution of new advanced recommender systems. The source code of RecAI is available at \url{https://github.com/microsoft/RecAI}.