Shuang Peng

Ruijie Yan, Shuang Peng, Haitao Mi et al.

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations Challenge of DSTC-10. In order to mitigate the discrepancies between spoken and written text, we mainly employ extensive data augmentation strategies on written data, including artificial error injection and round-trip text-speech transformation. To train robust models for spoken conversations, we improve pre-trained language models, and apply ensemble algorithms for each sub-task. Typically, for the detection task, we fine-tune \roberta and ELECTRA, and run an error-fixing ensemble algorithm. For the selection task, we adopt a two-stage framework that consists of entity tracking and knowledge ranking, and propose a multi-task learning method to learn multi-level semantic information by domain classification and entity selection. For the generation task, we adopt a cross-validation data process to improve pre-trained generative language models, followed by a consensus decoding algorithm, which can add arbitrary features like relative \rouge metric, and tune associated feature weights toward \bleu directly. Our approach ranks third on the objective evaluation and second on the final official human evaluation.

Shuang Peng, Shuai Zhu, Minghui Yang et al.

With the development of online business, customer service agents gradually play a crucial role as an interface between the companies and their customers. Most companies spend a lot of time and effort on hiring and training customer service agents. To this end, we propose AdaCoach: A Virtual Coach for Training Customer Service Agents, to promote the ability of newly hired service agents before they get to work. AdaCoach is designed to simulate real customers who seek help and actively initiate the dialogue with the customer service agents. Besides, AdaCoach uses an automated dialogue evaluation model to score the performance of the customer agent in the training process, which can provide necessary assistance when the newly hired customer service agent encounters problems. We apply recent NLP technologies to ensure efficient run-time performance in the deployed system. To the best of our knowledge, this is the first system that trains the customer service agent through human-computer interaction. Until now, the system has already supported more than 500,000 simulation training and cultivated over 1000 qualified customer service agents.

Shuang Peng, Fei Yang, Ning Sun et al.

Recent advancements in unsupervised protein language models (ProteinLMs), like ESM-1b and ESM-2, have shown promise in different protein prediction tasks. However, these models face challenges due to their high computational demands, significant memory needs, and latency, restricting their usage on devices with limited resources. To tackle this, we explore post-training quantization (PTQ) for ProteinLMs, focusing on ESMFold, a simplified version of AlphaFold based on ESM-2 ProteinLM. Our study is the first attempt to quantize all weights and activations of ProteinLMs. We observed that the typical uniform quantization method performs poorly on ESMFold, causing a significant drop in TM-Score when using 8-bit quantization. We conducted extensive quantization experiments, uncovering unique challenges associated with ESMFold, particularly highly asymmetric activation ranges before Layer Normalization, making representation difficult using low-bit fixed-point formats. To address these challenges, we propose a new PTQ method for ProteinLMs, utilizing piecewise linear quantization for asymmetric activation values to ensure accurate approximation. We demonstrated the effectiveness of our method in protein structure prediction tasks, demonstrating that ESMFold can be accurately quantized to low-bit widths without compromising accuracy. Additionally, we applied our method to the contact prediction task, showcasing its versatility. In summary, our study introduces an innovative PTQ method for ProteinLMs, addressing specific quantization challenges and potentially leading to the development of more efficient ProteinLMs with significant implications for various protein-related applications.

Fei Yang, Shuang Peng, Ning Sun et al.

Large language models (LLMs) such as GPT-3, OPT, and LLaMA have demonstrated remarkable accuracy in a wide range of tasks. However, training these models can incur significant expenses, often requiring tens of thousands of GPUs for months of continuous operation. Typically, this training is carried out in specialized GPU clusters equipped with homogeneous high-speed Remote Direct Memory Access (RDMA) network interface cards (NICs). The acquisition and maintenance of such dedicated clusters is challenging. Current LLM training frameworks, like Megatron-LM and Megatron-DeepSpeed, focus primarily on optimizing training within homogeneous cluster settings. In this paper, we introduce Holmes, a training framework for LLMs that employs thoughtfully crafted data and model parallelism strategies over the heterogeneous NIC environment. Our primary technical contribution lies in a novel scheduling method that intelligently allocates distinct computational tasklets in LLM training to specific groups of GPU devices based on the characteristics of their connected NICs. Furthermore, our proposed framework, utilizing pipeline parallel techniques, demonstrates scalability to multiple GPU clusters, even in scenarios without high-speed interconnects between nodes in distinct clusters. We conducted comprehensive experiments that involved various scenarios in the heterogeneous NIC environment. In most cases, our framework achieves performance levels close to those achievable with homogeneous RDMA-capable networks (InfiniBand or RoCE), significantly exceeding training efficiency within the pure Ethernet environment. Additionally, we verified that our framework outperforms other mainstream LLM frameworks under heterogeneous NIC environment in terms of training efficiency and can be seamlessly integrated with them.

Albert Lin, Shuang Peng, Somil Bansal

As learning-based methods for legged robots rapidly grow in popularity, it is important that we can provide safety assurances efficiently across different controllers and environments. Existing works either rely on a priori knowledge of the environment and safety constraints to ensure system safety or provide assurances for a specific locomotion policy. To address these limitations, we propose an observation-conditioned reachability-based (OCR) safety-filter framework. Our key idea is to use an OCR value network (OCR-VN) that predicts the optimal control-theoretic safety value function for new failure regions and dynamic uncertainty during deployment time. Specifically, the OCR-VN facilitates rapid safety adaptation through two key components: a LiDAR-based input that allows the dynamic construction of safe regions in light of new obstacles and a disturbance estimation module that accounts for dynamics uncertainty in the wild. The predicted safety value function is used to construct an adaptive safety filter that overrides the nominal quadruped controller when necessary to maintain safety. Through simulation studies and hardware experiments on a Unitree Go1 quadruped, we demonstrate that the proposed framework can automatically safeguard a wide range of hierarchical quadruped controllers, adapts to novel environments, and is robust to unmodeled dynamics without a priori access to the controllers or environments - hence, "One Filter to Deploy Them All". The experiment videos can be found on the project website.

Yi Zhang, Fei Yang, Shuang Peng et al.

Large language models (LLMs) have demonstrated state-of-the-art performance across various tasks. However, the latency of inference and the large GPU memory consumption of LLMs restrict their deployment performance. Recently, there have been some efficient attempts to quantize LLMs, yet inference with large batch size or long sequence still has the issue of being compute-bound. Fine-grained quantization methods have showcased their proficiency in achieving low-bit quantization for LLMs, while requiring FP16 data type for linear layer computations, which is time-consuming when dealing with large batch size or long sequence. In this paper, we introduce a method called FlattenQuant, which significantly reduces the maximum value of the tensor by flattening the large channels in the tensor, to achieve low bit per-tensor quantization with minimal accuracy loss. Our experiments show that FlattenQuant can directly use 4 bits to achieve 48.29% of the linear layer calculation in LLMs, with the remaining layers using 8 bits. The 4-bit matrix multiplication introduced in the FlattenQuant method can effectively address the compute-bound caused by large matrix calculation. Our work achieves up to 2$\times$ speedup and 2.3$\times$ memory reduction for LLMs with negligible loss in accuracy.

Jiyu Chen, Shuang Peng, Daxiong Luo et al.

Transformer-based large language models (LLMs) encounter challenges in processing long sequences on edge devices due to the quadratic complexity of attention mechanisms and growing memory demands from Key-Value (KV) cache. Existing KV cache optimizations struggle with irreversible token eviction in long-output tasks, while alternative sequence modeling architectures prove costly to adopt within established Transformer infrastructure. We present EdgeInfinite, a memory-efficient solution for infinite contexts that integrates compressed memory into Transformer-based LLMs through a trainable memory-gating module. This approach maintains full compatibility with standard Transformer architectures, requiring fine-tuning only a small part of parameters, and enables selective activation of the memory-gating module for long and short context task routing. The experimental result shows that EdgeInfinite achieves comparable performance to baseline Transformer-based LLM on long context benchmarks while optimizing memory consumption and time to first token.

Baojiao Xiong, Boheng Chen, Chengzhi Wang et al. · baidu, tencent-ai

We present BlueLM-2.5-3B, a compact and unified dense Multimodal Large Language Model (MLLM) designed for efficient edge-device deployment, offering strong general-purpose and reasoning capabilities. To the best of our knowledge, this is the first 3B-scale MLLM to support both thinking and non-thinking modes, while also enabling explicit control over thinking token budget. BlueLM-2.5-3B is developed through diversified data curation, key data resampling, hybrid heterogeneous reinforcement learning, and a high-performance training infrastructure. Our model achieves superior multimodal capacity while preserving competitive pure-text performance with only 2.9 billion parameters. We conduct comprehensive evaluations across a broad range of multimodal and text-only benchmarks. In thinking mode, BlueLM-2.5-3B achieves comparable performance to Qwen3-4B on text-only benchmarks, and trails the larger Kimi-VL-A3B-16B by only about 5% on average across multimodal evaluations. In non-thinking mode, it outperforms Qwen2.5-VL-3B on the majority of multimodal benchmarks. Additionally, BlueLM-2.5-3B exhibits exceptional data efficiency. All of the aforementioned performance is achieved with substantially less total training data than Qwen2.5-VL-3B and Qwen3-4B. We hope our work contributes to the advancement of high-performance, on-device MLLMs and provides meaningful insights to the research community.

Jiyu Chen, Poh Seng Lim, Shuang Peng et al.

Deploying Transformer-based large language models (LLMs) on resource-constrained edge devices for long-sequence tasks remains challenging due to the quadratic time complexity of self-attention and growing Key-Value (KV) cache demands. While existing KV cache optimizations improve memory efficiency, they often fail to reduce time to first token (TTFT) and may degrade performance through token pruning. Alternative sequence modeling architectures address some of these limitations, but typically require full retraining and lack infrastructure support. EdgeInfinite offers an efficient solution by fine-tuning only a small subset of parameters, maintaining quality while reducing both computational and memory costs, including improved TTFT. However, its instruction-following ability is limited, and it lacks mobile-specific optimizations. To address these issues, we propose EdgeInfinite-Instruct, which introduces a Segmented Supervised Fine-Tuning (S-SFT) strategy tailored to long-sequence tasks such as summarization and question answering. We further optimized EdgeInfinite-Instruct for efficient deployment on edge NPUs by employing fine-grained post-training quantization (PTQ) to reduce computational demands while maintaining accuracy, and by implementing a fixed-shape computation graph that balances memory usage and on-device efficiency through scenario-specific customization of input token and cache sizes. Experiments on long-context benchmarks and real-world mobile tasks show that our approach improves domain-specific performance while maintaining efficiency on NPU-accelerated edge devices.

Shuang Peng, Mengdi Zhou, Minghui Yang et al.

In the Chinese medical insurance industry, the assessor's role is essential and requires significant efforts to converse with the claimant. This is a highly professional job that involves many parts, such as identifying personal information, collecting related evidence, and making a final insurance report. Due to the coronavirus (COVID-19) pandemic, the previous offline insurance assessment has to be conducted online. However, for the junior assessor often lacking practical experience, it is not easy to quickly handle such a complex online procedure, yet this is important as the insurance company needs to decide how much compensation the claimant should receive based on the assessor's feedback. In order to promote assessors' work efficiency and speed up the overall procedure, in this paper, we propose a dialogue-based information extraction system that integrates advanced NLP technologies for medical insurance assessment. With the assistance of our system, the average time cost of the procedure is reduced from 55 minutes to 35 minutes, and the total human resources cost is saved 30% compared with the previous offline procedure. Until now, the system has already served thousands of online claim cases.