Chinnadhurai Sankar

Zhiyu Chen, Bing Liu, Seungwhan Moon et al. · meta-ai, microsoft-research

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a dialogue system that conducts both types of conversations effectively. In this work, we investigate how task-oriented dialogue and knowledge-grounded chit-chat can be effectively integrated into a single model. To this end, we create a new dataset, KETOD (Knowledge-Enriched Task-Oriented Dialogue), where we naturally enrich task-oriented dialogues with chit-chat based on relevant entity knowledge. We also propose two new models, SimpleToDPlus and Combiner, for the proposed task. Experimental results on both automatic and human evaluations show that the proposed methods can significantly improve the performance in knowledge-enriched response generation while maintaining a competitive task-oriented dialog performance. We believe our new dataset will be a valuable resource for future studies. Our dataset and code are publicly available at \url{https://github.com/facebookresearch/ketod}.

Hanxian Huang, Igor Fedorov, Andrey Gromov et al. · meta-ai, mila

Real-time AI experiences call for on-device large language models (OD-LLMs) optimized for efficient deployment on resource-constrained hardware. The most useful OD-LLMs produce near-real-time responses and exhibit broad hardware compatibility, maximizing user reach. We present a methodology for designing such models using hardware-in-the-loop architecture search under mobile latency constraints. This system is amenable to industry-scale deployment: it generates models deployable without custom kernels and compatible with standard mobile runtimes like Executorch. Our methodology avoids specialized attention mechanisms and instead uses attention skipping for long-context acceleration. Our approach jointly optimizes model architecture (layers, dimensions) and attention pattern. To efficiently evaluate candidates, we treat each as a pruned version of a pretrained backbone with inherited weights, thereby achieving high accuracy with minimal continued pretraining. We leverage the low cost of latency evaluation in a staged process: learning an accurate latency model first, then searching for the Pareto-frontier across latency and quality. This yields MobileLLM-Flash, a family of foundation models (350M, 650M, 1.4B) for efficient on-device use with strong capabilities, supporting up to 8k context length. MobileLLM-Flash delivers up to 1.8x and 1.6x faster prefill and decode on mobile CPUs with comparable or superior quality. Our analysis of Pareto-frontier design choices offers actionable principles for OD-LLM design.

Alon Albalak, Akshat Shrivastava, Chinnadhurai Sankar et al. · meta-ai, mila

Multi-task learning (MTL), instruction tuning, and prompting have recently been shown to improve the generalizability of large language models to new tasks. However, the benefits of such methods are less well-documented in smaller language models, with some studies finding contradictory results. In this work, we explore and isolate the effects of (i) model size, (ii) general purpose MTL, (iii) in-domain MTL, (iv) instruction tuning, and (v) few-shot fine-tuning for models with fewer than 500 million parameters. Our experiments in the zero-shot setting demonstrate that models gain 31% relative improvement, on average, from general purpose MTL, with an additional 37.6% relative gain from in-domain MTL. Contradictory to prior works on large models, we find that instruction tuning provides a modest 2% performance improvement for small models.

Hsuan Su, Rebecca Qian, Chinnadhurai Sankar et al. · meta-ai, mila

Recent works have shown considerable improvements in task-oriented dialogue (TOD) systems by utilizing pretrained large language models (LLMs) in an end-to-end manner. However, the biased behavior of each component in a TOD system and the error propagation issue in the end-to-end framework can lead to seriously biased TOD responses. Existing works of fairness only focus on the total bias of a system. In this paper, we propose a diagnosis method to attribute bias to each component of a TOD system. With the proposed attribution method, we can gain a deeper understanding of the sources of bias. Additionally, researchers can mitigate biased model behavior at a more granular level. We conduct experiments to attribute the TOD system's bias toward three demographic axes: gender, age, and race. Experimental results show that the bias of a TOD system usually comes from the response generation model.

Prajjwal Bhargava, Pooyan Amini, Shahin Shayandeh et al. · meta-ai, mila

As large dialogue models become commonplace in practice, the problems surrounding high compute requirements for training, inference and larger memory footprint still persists. In this work, we present AUTODIAL, a multi-task dialogue model that addresses the challenges of deploying dialogue model. AUTODIAL utilizes parallel decoders to perform tasks such as dialogue act prediction, domain prediction, intent prediction, and dialogue state tracking. Using classification decoders over generative decoders allows AUTODIAL to significantly reduce memory footprint and achieve faster inference times compared to existing generative approach namely SimpleTOD. We demonstrate that AUTODIAL provides 3-6x speedups during inference while having 11x fewer parameters on three dialogue tasks compared to SimpleTOD. Our results show that extending current dialogue models to have parallel decoders can be a viable alternative for deploying them in resource-constrained environments.

Patrick Huber, Ernie Chang, Wei Wen et al.

Efficient on-device language models around 1 billion parameters are essential for powering low-latency AI applications on mobile and wearable devices. However, achieving strong performance in this model class, while supporting long context windows and practical deployment remains a significant challenge. We introduce MobileLLM-Pro, a 1-billion-parameter language model optimized for on-device deployment. MobileLLM-Pro achieves state-of-the-art results across 11 standard benchmarks, significantly outperforming both Gemma 3-1B and Llama 3.2-1B, while supporting context windows of up to 128,000 tokens and showing only minor performance regressions at 4-bit quantization. These improvements are enabled by four core innovations: (1) implicit positional distillation, a novel technique that effectively instills long-context capabilities through knowledge distillation; (2) a specialist model merging framework that fuses multiple domain experts into a compact model without parameter growth; (3) simulation-driven data mixing using utility estimation; and (4) 4-bit quantization-aware training with self-distillation. We release our model weights and code to support future research in efficient on-device language models.

Tianjian Huang, Shaunak Halbe, Chinnadhurai Sankar et al.

While deep learning through empirical risk minimization (ERM) has succeeded at achieving human-level performance at a variety of complex tasks, ERM is not robust to distribution shifts or adversarial attacks. Synthetic data augmentation followed by empirical risk minimization (DA-ERM) is a simple and widely used solution to improve robustness in ERM. In addition, consistency regularization can be applied to further improve the robustness of the model by forcing the representation of the original sample and the augmented one to be similar. However, existing consistency regularization methods are not applicable to covariant data augmentation, where the label in the augmented sample is dependent on the augmentation function. For example, dialog state covaries with named entity when we augment data with a new named entity. In this paper, we propose data augmented loss invariant regularization (DAIR), a simple form of consistency regularization that is applied directly at the loss level rather than intermediate features, making it widely applicable to both invariant and covariant data augmentation regardless of network architecture, problem setup, and task. We apply DAIR to real-world learning problems involving covariant data augmentation: robust neural task-oriented dialog state tracking and robust visual question answering. We also apply DAIR to tasks involving invariant data augmentation: robust regression, robust classification against adversarial attacks, and robust ImageNet classification under distribution shift. Our experiments show that DAIR consistently outperforms ERM and DA-ERM with little marginal computational cost and sets new state-of-the-art results in several benchmarks involving covariant data augmentation. Our code of all experiments is available at: https://github.com/optimization-for-data-driven-science/DAIR.git

Hung Le, Chinnadhurai Sankar, Seungwhan Moon et al.

A video-grounded dialogue system is required to understand both dialogue, which contains semantic dependencies from turn to turn, and video, which contains visual cues of spatial and temporal scene variations. Building such dialogue systems is a challenging problem, involving various reasoning types on both visual and language inputs. Existing benchmarks do not have enough annotations to thoroughly analyze dialogue systems and understand their capabilities and limitations in isolation. These benchmarks are also not explicitly designed to minimise biases that models can exploit without actual reasoning. To address these limitations, in this paper, we present DVD, a Diagnostic Dataset for Video-grounded Dialogues. The dataset is designed to contain minimal biases and has detailed annotations for the different types of reasoning over the spatio-temporal space of video. Dialogues are synthesized over multiple question turns, each of which is injected with a set of cross-turn semantic relationships. We use DVD to analyze existing approaches, providing interesting insights into their abilities and limitations. In total, DVD is built from $11k$ CATER synthetic videos and contains $10$ instances of $10$-round dialogues for each video, resulting in more than $100k$ dialogues and $1M$ question-answer pairs. Our code and dataset are publicly available at https://github.com/facebookresearch/DVDialogues.

Patrick Huber, Ernie Chang, Chinnadhurai Sankar et al.

Extending the context window of language models typically requires expensive long-context pre-training, posing significant challenges for both training efficiency and data collection. In this paper, we present evidence that long-context retrieval capabilities can be transferred to student models through logit-based knowledge distillation, even when training exclusively on packed short-context samples within a long-context window. We provide comprehensive insights through the lens of Rotary Position Embedding (RoPE) and establish three key findings. First, consistent with prior work, we show that phase-wise RoPE scaling, which maximizes rotational spectrum utilization at each training stage, also achieves the best long-context performance in knowledge distillation setups. Second, we demonstrate that logit-based knowledge distillation can directly enable positional information transfer. Using an experimental setup with packed repeated token sequences, we trace the propagation of positional perturbations from query and key vectors through successive transformer layers to output logits, revealing that positional information systematically influences the teacher's output distribution and, in turn, the distillation signal received by the student model. Third, our analysis uncovers structured update patterns in the query state during long-context extension, with distinct parameter spans exhibiting strong sensitivity to long-context training.

Patrick Huber, Akshat Shrivastava, Ernie Chang et al. · meta-ai, mila

Sparse Mixture of Expert (MoE) models are popular foundational architectures at large scale, however, under-explored at smaller sizes. Here, we show how to enable Compact Sparse Mixture of Experts (CoSMoEs) for on-device inference. Specifically, we tackle the three main on-device dimensions: Quality, Memory and Latency. Along the quality axis, we show that in a fair evaluation (removing confounding factors) MoE architectures outperform FLOP-aligned dense models at on-device scale. We introduce weight-decomposed experts, further improving the MoE model performance. Regarding model memory and latency, we significantly improve model offloading efficiency and, in turn, reduce model inference latency.

Hyundong Cho, Andrea Madotto, Zhaojiang Lin et al.

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that dialogue state tracking (DST), a crucial component of dialogue systems that estimates the user's goal as a conversation proceeds, is a simple natural language understanding task, we propose reformulating it as a bundle of granular example-guided question answering tasks to minimize the task shift between services and thus benefit continual learning. Our approach alleviates service-specific memorization and teaches a model to contextualize the given question and example to extract the necessary information from the conversation. We find that a model with just 60M parameters can achieve a significant boost by learning to learn from in-context examples retrieved by a retriever trained to identify turns with similar dialogue state changes. Combining our method with dialogue-level memory replay, our approach attains state of the art performance on DST continual learning metrics without relying on any complex regularization or parameter expansion methods.

Kun Qian, Ahmad Beirami, Satwik Kottur et al.

As task-oriented dialog systems are becoming increasingly popular in our lives, more realistic tasks have been proposed and explored. However, new practical challenges arise. For instance, current dialog systems cannot effectively handle multiple search results when querying a database, due to the lack of such scenarios in existing public datasets. In this paper, we propose Database Search Result (DSR) Disambiguation, a novel task that focuses on disambiguating database search results, which enhances user experience by allowing them to choose from multiple options instead of just one. To study this task, we augment the popular task-oriented dialog datasets (MultiWOZ and SGD) with turns that resolve ambiguities by (a) synthetically generating turns through a pre-defined grammar, and (b) collecting human paraphrases for a subset. We find that training on our augmented dialog data improves the model's ability to deal with ambiguous scenarios, without sacrificing performance on unmodified turns. Furthermore, pre-fine tuning and multi-task learning help our model to improve performance on DSR-disambiguation even in the absence of in-domain data, suggesting that it can be learned as a universal dialog skill. Our data and code will be made publicly available.

Hyundong Cho, Chinnadhurai Sankar, Christopher Lin et al.

Recent works that revealed the vulnerability of dialogue state tracking (DST) models to distributional shifts have made holistic comparisons on robustness and qualitative analyses increasingly important for understanding their relative performance. We present our findings from standardized and comprehensive DST diagnoses, which have previously been sparse and uncoordinated, using our toolkit, CheckDST, a collection of robustness tests and failure mode analytics. We discover that different classes of DST models have clear strengths and weaknesses, where generation models are more promising for handling language variety while span-based classification models are more robust to unseen entities. Prompted by this discovery, we also compare checkpoints from the same model and find that the standard practice of selecting checkpoints using validation loss/accuracy is prone to overfitting and each model class has distinct patterns of failure. Lastly, we demonstrate how our diagnoses motivate a pre-finetuning procedure with non-dialogue data that offers comprehensive improvements to generation models by alleviating the impact of distributional shifts through transfer learning.

Kun Qian, Ahmad Beirami, Zhouhan Lin et al.

MultiWOZ is one of the most popular multi-domain task-oriented dialog datasets, containing 10K+ annotated dialogs covering eight domains. It has been widely accepted as a benchmark for various dialog tasks, e.g., dialog state tracking (DST), natural language generation (NLG), and end-to-end (E2E) dialog modeling. In this work, we identify an overlooked issue with dialog state annotation inconsistencies in the dataset, where a slot type is tagged inconsistently across similar dialogs leading to confusion for DST modeling. We propose an automated correction for this issue, which is present in a whopping 70% of the dialogs. Additionally, we notice that there is significant entity bias in the dataset (e.g., "cambridge" appears in 50% of the destination cities in the train domain). The entity bias can potentially lead to named entity memorization in generative models, which may go unnoticed as the test set suffers from a similar entity bias as well. We release a new test set with all entities replaced with unseen entities. Finally, we benchmark joint goal accuracy (JGA) of the state-of-the-art DST baselines on these modified versions of the data. Our experiments show that the annotation inconsistency corrections lead to 7-10% improvement in JGA. On the other hand, we observe a 29% drop in JGA when models are evaluated on the new test set with unseen entities.

Chinnadhurai Sankar, Sujith Ravi, Zornitsa Kozareva

At the heart of text based neural models lay word representations, which are powerful but occupy a lot of memory making it challenging to deploy to devices with memory constraints such as mobile phones, watches and IoT. To surmount these challenges, we introduce ProFormer -- a projection based transformer architecture that is faster and lighter making it suitable to deploy to memory constraint devices and preserve user privacy. We use LSH projection layer to dynamically generate word representations on-the-fly without embedding lookup tables leading to significant memory footprint reduction from O(V.d) to O(T), where V is the vocabulary size, d is the embedding dimension size and T is the dimension of the LSH projection representation. We also propose a local projection attention (LPA) layer, which uses self-attention to transform the input sequence of N LSH word projections into a sequence of N/K representations reducing the computations quadratically by O(K^2). We evaluate ProFormer on multiple text classification tasks and observed improvements over prior state-of-the-art on-device approaches for short text classification and comparable performance for long text classification tasks. In comparison with a 2-layer BERT model, ProFormer reduced the embedding memory footprint from 92.16 MB to 1.3 KB and requires 16 times less computation overhead, which is very impressive making it the fastest and smallest on-device model.

Arvind Neelakantan, Semih Yavuz, Sharan Narang et al.

Task-oriented dialog presents a difficult challenge encompassing multiple problems including multi-turn language understanding and generation, knowledge retrieval and reasoning, and action prediction. Modern dialog systems typically begin by converting conversation history to a symbolic object referred to as belief state by using supervised learning. The belief state is then used to reason on an external knowledge source whose result along with the conversation history is used in action prediction and response generation tasks independently. Such a pipeline of individually optimized components not only makes the development process cumbersome but also makes it non-trivial to leverage session-level user reinforcement signals. In this paper, we develop Neural Assistant: a single neural network model that takes conversation history and an external knowledge source as input and jointly produces both text response and action to be taken by the system as output. The model learns to reason on the provided knowledge source with weak supervision signal coming from the text generation and the action prediction tasks, hence removing the need for belief state annotations. In the MultiWOZ dataset, we study the effect of distant supervision, and the size of knowledge base on model performance. We find that the Neural Assistant without belief states is able to incorporate external knowledge information achieving higher factual accuracy scores compared to Transformer. In settings comparable to reported baseline systems, Neural Assistant when provided with oracle belief state significantly improves language generation performance.

Bill Byrne, Karthik Krishnamoorthi, Chinnadhurai Sankar et al.

A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the Taskmaster-1 dataset which includes 13,215 task-based dialogs comprising six domains. Two procedures were used to create this collection, each with unique advantages. The first involves a two-person, spoken "Wizard of Oz" (WOz) approach in which trained agents and crowdsourced workers interact to complete the task while the second is "self-dialog" in which crowdsourced workers write the entire dialog themselves. We do not restrict the workers to detailed scripts or to a small knowledge base and hence we observe that our dataset contains more realistic and diverse conversations in comparison to existing datasets. We offer several baseline models including state of the art neural seq2seq architectures with benchmark performance as well as qualitative human evaluations. Dialogs are labeled with API calls and arguments, a simple and cost effective approach which avoids the requirement of complex annotation schema. The layer of abstraction between the dialog model and the service provider API allows for a given model to interact with multiple services that provide similar functionally. Finally, the dataset will evoke interest in written vs. spoken language, discourse patterns, error handling and other linguistic phenomena related to dialog system research, development and design.

Chinnadhurai Sankar, Sujith Ravi, Zornitsa Kozareva

Recently, there has been a strong interest in developing natural language applications that live on personal devices such as mobile phones, watches and IoT with the objective to preserve user privacy and have low memory. Advances in Locality-Sensitive Hashing (LSH)-based projection networks have demonstrated state-of-the-art performance in various classification tasks without explicit word (or word-piece) embedding lookup tables by computing on-the-fly text representations. In this paper, we show that the projection based neural classifiers are inherently robust to misspellings and perturbations of the input text. We empirically demonstrate that the LSH projection based classifiers are more robust to common misspellings compared to BiLSTMs (with both word-piece & word-only tokenization) and fine-tuned BERT based methods. When subject to misspelling attacks, LSH projection based classifiers had a small average accuracy drop of 2.94% across multiple classifications tasks, while the fine-tuned BERT model accuracy had a significant drop of 11.44%.

Chinnadhurai Sankar, Sujith Ravi

Open domain dialog systems face the challenge of being repetitive and producing generic responses. In this paper, we demonstrate that by conditioning the response generation on interpretable discrete dialog attributes and composed attributes, it helps improve the model perplexity and results in diverse and interesting non-redundant responses. We propose to formulate the dialog attribute prediction as a reinforcement learning (RL) problem and use policy gradients methods to optimize utterance generation using long-term rewards. Unlike existing RL approaches which formulate the token prediction as a policy, our method reduces the complexity of the policy optimization by limiting the action space to dialog attributes, thereby making the policy optimization more practical and sample efficient. We demonstrate this with experimental and human evaluations.

Chinnadhurai Sankar, Sujith Ravi, Zornitsa Kozareva

Neural word representations are at the core of many state-of-the-art natural language processing models. A widely used approach is to pre-train, store and look up word or character embedding matrices. While useful, such representations occupy huge memory making it hard to deploy on-device and often do not generalize to unknown words due to vocabulary pruning. In this paper, we propose a skip-gram based architecture coupled with Locality-Sensitive Hashing (LSH) projections to learn efficient dynamically computable representations. Our model does not need to store lookup tables as representations are computed on-the-fly and require low memory footprint. The representations can be trained in an unsupervised fashion and can be easily transferred to other NLP tasks. For qualitative evaluation, we analyze the nearest neighbors of the word representations and discover semantically similar words even with misspellings. For quantitative evaluation, we plug our transferable projections into a simple LSTM and run it on multiple NLP tasks and show how our transferable projections achieve better performance compared to prior work.

Chinnadhurai Sankar, Sandeep Subramanian, Christopher Pal et al.

Neural generative models have been become increasingly popular when building conversational agents. They offer flexibility, can be easily adapted to new domains, and require minimal domain engineering. A common criticism of these systems is that they seldom understand or use the available dialog history effectively. In this paper, we take an empirical approach to understanding how these models use the available dialog history by studying the sensitivity of the models to artificially introduced unnatural changes or perturbations to their context at test time. We experiment with 10 different types of perturbations on 4 multi-turn dialog datasets and find that commonly used neural dialog architectures like recurrent and transformer-based seq2seq models are rarely sensitive to most perturbations such as missing or reordering utterances, shuffling words, etc. Also, by open-sourcing our code, we believe that it will serve as a useful diagnostic tool for evaluating dialog systems in the future.

Sarath Chandar, Chinnadhurai Sankar, Eugene Vorontsov et al.

Modelling long-term dependencies is a challenge for recurrent neural networks. This is primarily due to the fact that gradients vanish during training, as the sequence length increases. Gradients can be attenuated by transition operators and are attenuated or dropped by activation functions. Canonical architectures like LSTM alleviate this issue by skipping information through a memory mechanism. We propose a new recurrent architecture (Non-saturating Recurrent Unit; NRU) that relies on a memory mechanism but forgoes both saturating activation functions and saturating gates, in order to further alleviate vanishing gradients. In a series of synthetic and real world tasks, we demonstrate that the proposed model is the only model that performs among the top 2 models across all tasks with and without long-term dependencies, when compared against a range of other architectures.

Iulian Vlad Serban, Chinnadhurai Sankar, Michael Pieper et al.

Deep reinforcement learning has recently shown many impressive successes. However, one major obstacle towards applying such methods to real-world problems is their lack of data-efficiency. To this end, we propose the Bottleneck Simulator: a model-based reinforcement learning method which combines a learned, factorized transition model of the environment with rollout simulations to learn an effective policy from few examples. The learned transition model employs an abstract, discrete (bottleneck) state, which increases sample efficiency by reducing the number of model parameters and by exploiting structural properties of the environment. We provide a mathematical analysis of the Bottleneck Simulator in terms of fixed points of the learned policy, which reveals how performance is affected by four distinct sources of error: an error related to the abstract space structure, an error related to the transition model estimation variance, an error related to the transition model estimation bias, and an error related to the transition model class bias. Finally, we evaluate the Bottleneck Simulator on two natural language processing tasks: a text adventure game and a real-world, complex dialogue response selection task. On both tasks, the Bottleneck Simulator yields excellent performance beating competing approaches.

Iulian V. Serban, Chinnadhurai Sankar, Mathieu Germain et al.

We present MILABOT: a deep reinforcement learning chatbot developed by the Montreal Institute for Learning Algorithms (MILA) for the Amazon Alexa Prize competition. MILABOT is capable of conversing with humans on popular small talk topics through both speech and text. The system consists of an ensemble of natural language generation and retrieval models, including neural network and template-based models. By applying reinforcement learning to crowdsourced data and real-world user interactions, the system has been trained to select an appropriate response from the models in its ensemble. The system has been evaluated through A/B testing with real-world users, where it performed significantly better than other systems. The results highlight the potential of coupling ensemble systems with deep reinforcement learning as a fruitful path for developing real-world, open-domain conversational agents.

Iulian V. Serban, Chinnadhurai Sankar, Mathieu Germain et al.

We present MILABOT: a deep reinforcement learning chatbot developed by the Montreal Institute for Learning Algorithms (MILA) for the Amazon Alexa Prize competition. MILABOT is capable of conversing with humans on popular small talk topics through both speech and text. The system consists of an ensemble of natural language generation and retrieval models, including template-based models, bag-of-words models, sequence-to-sequence neural network and latent variable neural network models. By applying reinforcement learning to crowdsourced data and real-world user interactions, the system has been trained to select an appropriate response from the models in its ensemble. The system has been evaluated through A/B testing with real-world users, where it performed significantly better than many competing systems. Due to its machine learning architecture, the system is likely to improve with additional data.

Guillaume Alain, Alex Lamb, Chinnadhurai Sankar et al.

Humans are able to accelerate their learning by selecting training materials that are the most informative and at the appropriate level of difficulty. We propose a framework for distributing deep learning in which one set of workers search for the most informative examples in parallel while a single worker updates the model on examples selected by importance sampling. This leads the model to update using an unbiased estimate of the gradient which also has minimum variance when the sampling proposal is proportional to the L2-norm of the gradient. We show experimentally that this method reduces gradient variance even in a context where the cost of synchronization across machines cannot be ignored, and where the factors for importance sampling are not updated instantly across the training set.