Weipeng Yan

Zixuan Ding, Ao Wang, Hui Chen et al.

Multi-label recognition (MLR) with incomplete labels is very challenging. Recent works strive to explore the image-to-label correspondence in the vision-language model, \ie, CLIP, to compensate for insufficient annotations. In spite of promising performance, they generally overlook the valuable prior about the label-to-label correspondence. In this paper, we advocate remedying the deficiency of label supervision for the MLR with incomplete labels by deriving a structured semantic prior about the label-to-label correspondence via a semantic prior prompter. We then present a novel Semantic Correspondence Prompt Network (SCPNet), which can thoroughly explore the structured semantic prior. A Prior-Enhanced Self-Supervised Learning method is further introduced to enhance the use of the prior. Comprehensive experiments and analyses on several widely used benchmark datasets show that our method significantly outperforms existing methods on all datasets, well demonstrating the effectiveness and the superiority of our method. Our code will be available at https://github.com/jameslahm/SCPNet.

Zenan Wang, Carlos Carrion, Xiliang Lin et al.

Conducting experiments with objectives that take significant delays to materialize (e.g. conversions, add-to-cart events, etc.) is challenging. Although the classical "split sample testing" is still valid for the delayed feedback, the experiment will take longer to complete, which also means spending more resources on worse-performing strategies due to their fixed allocation schedules. Alternatively, adaptive approaches such as "multi-armed bandits" are able to effectively reduce the cost of experimentation. But these methods generally cannot handle delayed objectives directly out of the box. This paper presents an adaptive experimentation solution tailored for delayed binary feedback objectives by estimating the real underlying objectives before they materialize and dynamically allocating variants based on the estimates. Experiments show that the proposed method is more efficient for delayed feedback compared to various other approaches and is robust in different settings. In addition, we describe an experimentation product powered by this algorithm. This product is currently deployed in the online experimentation platform of JD.com, a large e-commerce company and a publisher of digital ads.

Carlos Carrion, Zenan Wang, Harikesh Nair et al.

In e-commerce platforms, sponsored and non-sponsored content are jointly displayed to users and both may interactively influence their engagement behavior. The former content helps advertisers achieve their marketing goals and provides a stream of ad revenue to the platform. The latter content contributes to users' engagement with the platform, which is key to its long-term health. A burning issue for e-commerce platform design is how to blend advertising with content in a way that respects these interactions and balances these multiple business objectives. This paper describes a system developed for this purpose in the context of blending personalized sponsored content with non-sponsored content on the product detail pages of JD.COM, an e-commerce company. This system has three key features: (1) Optimization of multiple competing business objectives through a new virtual bids approach and the expressiveness of the latent, implicit valuation of the platform for the multiple objectives via these virtual bids. (2) Modeling of users' click behavior as a function of their characteristics, the individual characteristics of each sponsored content and the influence exerted by other sponsored and non-sponsored content displayed alongside through a deep learning approach; (3) Consideration of externalities in the allocation of ads, thereby making it directly compatible with a Vickrey-Clarke-Groves (VCG) auction scheme for the computation of payments in the presence of these externalities. The system is currently deployed and serving all traffic through JD.COM's mobile application. Experiments demonstrating the performance and advantages of the system are presented.

Haolan Zhan, Hainan Zhang, Hongshen Chen et al.

In product description generation (PDG), the user-cared aspect is critical for the recommendation system, which can not only improve user's experiences but also obtain more clicks. High-quality customer reviews can be considered as an ideal source to mine user-cared aspects. However, in reality, a large number of new products (known as long-tailed commodities) cannot gather sufficient amount of customer reviews, which brings a big challenge in the product description generation task. Existing works tend to generate the product description solely based on item information, i.e., product attributes or title words, which leads to tedious contents and cannot attract customers effectively. To tackle this problem, we propose an adaptive posterior network based on Transformer architecture that can utilize user-cared information from customer reviews. Specifically, we first extend the self-attentive Transformer encoder to encode product titles and attributes. Then, we apply an adaptive posterior distillation module to utilize useful review information, which integrates user-cared aspects to the generation process. Finally, we apply a Transformer-based decoding phase with copy mechanism to automatically generate the product description. Besides, we also collect a large-scare Chinese product description dataset to support our work and further research in this field. Experimental results show that our model is superior to traditional generative models in both automatic indicators and human evaluation.

Junyou He, Guibao Mei, Feng Xing et al.

Click through rate(CTR) prediction is a core task in advertising systems. The booming e-commerce business in our company, results in a growing number of scenes. Most of them are so-called long-tail scenes, which means that the traffic of a single scene is limited, but the overall traffic is considerable. Typical studies mainly focus on serving a single scene with a well designed model. However, this method brings excessive resource consumption both on offline training and online serving. Besides, simply training a single model with data from multiple scenes ignores the characteristics of their own. To address these challenges, we propose a novel but practical model named Domain-Aware Deep Neural Network(DADNN) by serving multiple scenes with only one model. Specifically, shared bottom block among all scenes is applied to learn a common representation, while domain-specific heads maintain the characteristics of every scene. Besides, knowledge transfer is introduced to enhance the opportunity of knowledge sharing among different scenes. In this paper, we study two instances of DADNN where its shared bottom block is multilayer perceptron(MLP) and Multi-gate Mixture-of-Experts(MMoE) respectively, for which we denote as DADNN-MLP and DADNN-MMoE.Comprehensive offline experiments on a real production dataset from our company show that DADNN outperforms several state-of-the-art methods for multi-scene CTR prediction. Extensive online A/B tests reveal that DADNN-MLP contributes up to 6.7% CTR and 3.0% CPM(Cost Per Mille) promotion compared with a well-engineered DCN model. Furthermore, DADNN-MMoE outperforms DADNN-MLP with a relative improvement of 2.2% and 2.7% on CTR and CPM respectively. More importantly, DADNN utilizes a single model for multiple scenes which saves a lot of offline training and online serving resources.

Yunjiang Jiang, Yue Shang, Ziyang Liu et al.

Relevance has significant impact on user experience and business profit for e-commerce search platform. In this work, we propose a data-driven framework for search relevance prediction, by distilling knowledge from BERT and related multi-layer Transformer teacher models into simple feed-forward networks with large amount of unlabeled data. The distillation process produces a student model that recovers more than 97\% test accuracy of teacher models on new queries, at a serving cost that's several magnitude lower (latency 150x lower than BERT-Base and 15x lower than the most efficient BERT variant, TinyBERT). The applications of temperature rescaling and teacher model stacking further boost model accuracy, without increasing the student model complexity. We present experimental results on both in-house e-commerce search relevance data as well as a public data set on sentiment analysis from the GLUE benchmark. The latter takes advantage of another related public data set of much larger scale, while disregarding its potentially noisy labels. Embedding analysis and case study on the in-house data further highlight the strength of the resulting model. By making the data processing and model training source code public, we hope the techniques presented here can help reduce energy consumption of the state of the art Transformer models and also level the playing field for small organizations lacking access to cutting edge machine learning hardwares.

Hu Liu, Jing Lu, Xiwei Zhao et al.

Click-through rate (CTR) prediction is one of the fundamental tasks for e-commerce search engines. As search becomes more personalized, it is necessary to capture the user interest from rich behavior data. Existing user behavior modeling algorithms develop different attention mechanisms to emphasize query-relevant behaviors and suppress irrelevant ones. Despite being extensively studied, these attentions still suffer from two limitations. First, conventional attentions mostly limit the attention field only to a single user's behaviors, which is not suitable in e-commerce where users often hunt for new demands that are irrelevant to any historical behaviors. Second, these attentions are usually biased towards frequent behaviors, which is unreasonable since high frequency does not necessarily indicate great importance. To tackle the two limitations, we propose a novel attention mechanism, termed Kalman Filtering Attention (KFAtt), that considers the weighted pooling in attention as a maximum a posteriori (MAP) estimation. By incorporating a priori, KFAtt resorts to global statistics when few user behaviors are relevant. Moreover, a frequency capping mechanism is incorporated to correct the bias towards frequent behaviors. Offline experiments on both benchmark and a 10 billion scale real production dataset, together with an Online A/B test, show that KFAtt outperforms all compared state-of-the-arts. KFAtt has been deployed in the ranking system of a leading e commerce website, serving the main traffic of hundreds of millions of active users everyday.

Hengyi Cai, Hongshen Chen, Yonghao Song et al.

Neural dialogue response generation has gained much popularity in recent years. Maximum Likelihood Estimation (MLE) objective is widely adopted in existing dialogue model learning. However, models trained with MLE objective function are plagued by the low-diversity issue when it comes to the open-domain conversational setting. Inspired by the observation that humans not only learn from the positive signals but also benefit from correcting behaviors of undesirable actions, in this work, we introduce contrastive learning into dialogue generation, where the model explicitly perceives the difference between the well-chosen positive and negative utterances. Specifically, we employ a pretrained baseline model as a reference. During contrastive learning, the target dialogue model is trained to give higher conditional probabilities for the positive samples, and lower conditional probabilities for those negative samples, compared to the reference model. To manage the multi-mapping relations prevailed in human conversation, we augment contrastive dialogue learning with group-wise dual sampling. Extensive experimental results show that the proposed group-wise contrastive learning framework is suited for training a wide range of neural dialogue generation models with very favorable performance over the baseline training approaches.

Zhuojian Xiao, Yunjiang jiang, Guoyu Tang et al.

Product search is the most common way for people to satisfy their shopping needs on e-commerce websites. Products are typically annotated with one of several broad categorical tags, such as "Clothing" or "Electronics", as well as finer-grained categories like "Refrigerator" or "TV", both under "Electronics". These tags are used to construct a hierarchy of query categories. Distributions of features such as price and brand popularity vary wildly across query categories. In addition, feature importance for the purpose of CTR/CVR predictions differs from one category to another. In this work, we leverage the Mixture of Expert (MoE) framework to learn a ranking model that specializes for each query category. In particular, our gate network relies solely on the category ids extracted from the user query. While classical MoE's pick expert towers spontaneously for each input example, we explore two techniques to establish more explicit and transparent connections between the experts and query categories. To help differentiate experts on their domain specialties, we introduce a form of adversarial regularization among the expert outputs, forcing them to disagree with one another. As a result, they tend to approach each prediction problem from different angles, rather than copying one another. This is validated by a much stronger clustering effect of the gate output vectors under different categories. In addition, soft gating constraints based on the categorical hierarchy are imposed to help similar products choose similar gate values. and make them more likely to share similar experts. This allows aggregation of training data among smaller sibling categories to overcome data scarcity.

Hu Liu, Jing Lu, Hao Yang et al.

As one of the largest B2C e-commerce platforms in China, JD com also powers a leading advertising system, serving millions of advertisers with fingertip connection to hundreds of millions of customers. In our system, as well as most e-commerce scenarios, ads are displayed with images.This makes visual-aware Click Through Rate (CTR) prediction of crucial importance to both business effectiveness and user experience. Existing algorithms usually extract visual features using off-the-shelf Convolutional Neural Networks (CNNs) and late fuse the visual and non-visual features for the finally predicted CTR. Despite being extensively studied, this field still face two key challenges. First, although encouraging progress has been made in offline studies, applying CNNs in real systems remains non-trivial, due to the strict requirements for efficient end-to-end training and low-latency online serving. Second, the off-the-shelf CNNs and late fusion architectures are suboptimal. Specifically, off-the-shelf CNNs were designed for classification thus never take categories as input features. While in e-commerce, categories are precisely labeled and contain abundant visual priors that will help the visual modeling. Unaware of the ad category, these CNNs may extract some unnecessary category-unrelated features, wasting CNN's limited expression ability. To overcome the two challenges, we propose Category-specific CNN (CSCNN) specially for CTR prediction. CSCNN early incorporates the category knowledge with a light-weighted attention-module on each convolutional layer. This enables CSCNN to extract expressive category-specific visual patterns that benefit the CTR prediction. Offline experiments on benchmark and a 10 billion scale real production dataset from JD, together with an Online A/B test show that CSCNN outperforms all compared state-of-the-art algorithms.

Han Zhang, Songlin Wang, Kang Zhang et al.

Nowadays e-commerce search has become an integral part of many people's shopping routines. Two critical challenges stay in today's e-commerce search: how to retrieve items that are semantically relevant but not exact matching to query terms, and how to retrieve items that are more personalized to different users for the same search query. In this paper, we present a novel approach called DPSR, which stands for Deep Personalized and Semantic Retrieval, to tackle this problem. Explicitly, we share our design decisions on how to architect a retrieval system so as to serve industry-scale traffic efficiently and how to train a model so as to learn query and item semantics accurately. Based on offline evaluations and online A/B test with live traffics, we show that DPSR model outperforms existing models, and DPSR system can retrieve more personalized and semantically relevant items to significantly improve users' search experience by +1.29% conversion rate, especially for long tail queries by +10.03%. As a result, our DPSR system has been successfully deployed into JD.com's search production since 2019.

Yikai Wang, Liang Zhang, Quanyu Dai et al.

Improving the performance of click-through rate (CTR) prediction remains one of the core tasks in online advertising systems. With the rise of deep learning, CTR prediction models with deep networks remarkably enhance model capacities. In deep CTR models, exploiting users' historical data is essential for learning users' behaviors and interests. As existing CTR prediction works neglect the importance of the temporal signals when embed users' historical clicking records, we propose a time-aware attention model which explicitly uses absolute temporal signals for expressing the users' periodic behaviors and relative temporal signals for expressing the temporal relation between items. Besides, we propose a regularized adversarial sampling strategy for negative sampling which eases the classification imbalance of CTR data and can make use of the strong guidance provided by the observed negative CTR samples. The adversarial sampling strategy significantly improves the training efficiency, and can be co-trained with the time-aware attention model seamlessly. Experiments are conducted on real-world CTR datasets from both in-station and out-station advertising places.

Dongyang Zhao, Liang Zhang, Bo Zhang et al.

The recommender system is an important form of intelligent application, which assists users to alleviate from information redundancy. Among the metrics used to evaluate a recommender system, the metric of conversion has become more and more important. The majority of existing recommender systems perform poorly on the metric of conversion due to its extremely sparse feedback signal. To tackle this challenge, we propose a deep hierarchical reinforcement learning based recommendation framework, which consists of two components, i.e., high-level agent and low-level agent. The high-level agent catches long-term sparse conversion signals, and automatically sets abstract goals for low-level agent, while the low-level agent follows the abstract goals and interacts with real-time environment. To solve the inherent problem in hierarchical reinforcement learning, we propose a novel deep hierarchical reinforcement learning algorithm via multi-goals abstraction (HRL-MG). Our proposed algorithm contains three characteristics: 1) the high-level agent generates multiple goals to guide the low-level agent in different stages, which reduces the difficulty of approaching high-level goals; 2) different goals share the same state encoder parameters, which increases the update frequency of the high-level agent and thus accelerates the convergence of our proposed algorithm; 3) an appreciate benefit assignment function is designed to allocate rewards in each goal so as to coordinate different goals in a consistent direction. We evaluate our proposed algorithm based on a real-world e-commerce dataset and validate its effectiveness.