Emily Kuang

Emily Kuang, Ehsan Jahangirzadeh Soure, Mingming Fan et al.

AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them. Interactive conversational assistants provide a Q&A dynamic that may improve analysis efficiency and evaluator autonomy. To understand the full range of analysis-related questions, we conducted a Wizard-of-Oz design probe study with 20 participants who interacted with simulated AI assistants via text or voice. We found that participants asked for five categories of information: user actions, user mental model, help from the AI assistant, product and task information, and user demographics. Those who used the text assistant asked more questions, but the question lengths were similar. The text assistant was perceived as significantly more efficient, but both were rated equally in satisfaction and trust. We also provide design considerations for future conversational AI assistants for UX evaluation.

Linxiu Zeng, Emily Kuang, Jian Zhao

Authoring presentation slides involves navigating contextual constraints that shape how content is structured, adapted, and reused. While prior work frames constraints as limitations, little is known about how presenters actively reason about them. We conducted a formative study with ten presenters to examine how constraints emerge, are interpreted, and influence authoring decisions, leading to the Constraint-based Multi-session Presentation Authoring (CMPA) framework. CMPA treats time, audience, and communicative intent as key constraints shaping authoring. We instantiated CMPA in ReSlide, a research prototype for constraint-aware slide creation and reuse, and conducted two user studies on (1) single-session behaviors and (2) multi-session workflows. Compared to a baseline tool, ReSlide helped presenters treat constraints as active design drivers that guide narrative construction. The second study further shows how presenters flexibly reuse and adapt content across authoring cycles as constraints evolve. We then propose design implications for future constraint-aware presentation tools.

Carlos Rafael Catalan, Lheane Marie Dizon, Patricia Nicole Monderin et al.

Over-reliance on AI systems can undermine users' critical thinking and promote complacency, a risk intensified by the emergence of agentic AI systems that operate with minimal human involvement. In software engineering, agentic coding assistants are rapidly becoming embedded in everyday development workflows. Since software engineers create systems deployed across diverse and high-stakes real-world contexts, these assistants must function not merely as autonomous task performers but as Tools for Thought that actively support human reasoning and sensemaking. We conducted a formative study examining software engineers' cognitive engagement and sensemaking processes when working with an agentic coding assistant. Our findings reveal that cognitive engagement consistently declines as tasks progress, and that current agentic coding assistants' designs provide limited affordances for reflection, verification, and meaning-making. Based on these findings, e identify concrete design opportunities leveraging richer interaction modalities and cognitive-forcing mechanisms to sustain engagement and promote deeper thinking in AI-assisted programming.

Emily Kuang, Ehsan Jahangirzadeh Soure, Luyao Shen et al.

AI-assisted usability analysis can potentially reduce the time and effort of finding usability problems, yet little is known about how AI's perceived expertise influences evaluators' analytic strategies and perceptions over time. We ran a within-subjects, five-session study (six hours per participant) with 12 professional UX evaluators who worked with two conversational assistants designed to appear novice- or expert-like (differing in suggestion quantity and response accuracy). We logged behavioral measures (number of passes, suggestion acceptance rate), collected subjective ratings (trust, perceived efficiency), and conducted semi-structured interviews. Participants experienced an initial novelty effect and a subsequent dip in trust that recovered over time. Their efficiency improved as they shifted from a two-pass to a one-pass video inspection approach. Evaluators ultimately rated the experienced CA as significantly more efficient, trustworthy, and comprehensive, despite not perceiving expertise differences early on. We conclude with design implications for adapting AI expertise to enable calibrated human-AI collaboration.

Xiang Li, Cara Li, Emily Kuang et al.

Knowledge workers face increasing challenges in synthesizing information from multiple documents into structured conceptual understanding. This process is inherently iterative: users explore content, identify relationships between concepts, and continuously reorganize their mental models. However, current approaches offer limited support. LLM-based systems let users query information but not shape how knowledge is organized; manual tools like mind maps support structure creation but lack intelligent assistance. This leaves an open opportunity: supporting collaborative construction where users and AI jointly develop an evolving knowledge representation. We present MindTrellis, an interactive visual system where users and AI collaboratively build a dynamic knowledge graph. Users can query the graph to retrieve document-grounded information, and contribute by introducing new concepts, modifying relationships, and reorganizing the hierarchy to reflect their developing understanding. In a user study where 12 participants created slide decks, MindTrellis outperformed retrieval-only baselines in knowledge organization and cognitive load, as measured by expert ratings of content coverage and structural quality.

Fahd Husain, Rosa Romero-Gomez, Emily Kuang et al.

This paper describes an ongoing multi-scale visual analytics approach for exploring and analyzing biomedical knowledge at scale.We utilize global and local views, hierarchical and flow-based graph layouts, multi-faceted search, neighborhood recommendations, and document visualizations to help researchers interactively explore, query, and analyze biological graphs against the backdrop of biomedical knowledge. The generality of our approach - insofar as it re-quires only knowledge graphs linked to documents - means it can support a range of therapeutic use cases across different domains, from disease propagation to drug discovery. Early interactions with domain experts support our approach for use cases with graphs with over 40,000 nodes and 350,000 edges.