Valeria Villani

Simone Arreghini, Cristina Iani, Alessandro Giusti et al.

This work compares three interaction modalities for human-robot collaboration: passive, reactive, and proactive. We studied 18 participants assembling a seven-layer colored tower from memory while using nearby and distant blocks. In the passive modality participants worked alone; in the reactive modality a mobile robot helped only upon request; in the proactive modality it initiated brick delivery and error signaling without explicit requests. Although robot assistance increased completion time, most participants preferred collaboration: 67% preferred proactive behavior and 78% judged it most useful. These results suggest that timely proactive support can improve user experience in controlled collaborative tasks.

Valeria Villani, Lorenzo Sabattini, Alessio Levratti et al.

Due to the increasing complexity of modern automatic machines typically used in several industrial applications, the need for assistive technologies is becoming very relevant. Typical approaches consist in designing advanced and adaptive human-machine interfaces (HMIs) that can be effectively used by any operator and that provide guided procedures for the most common situations. However, when dealing with complex systems, infrequent and unforeseen situations may happen, whose solution require the experience owned by a limited number of skilled operators. To this end, in this paper we propose an industrial social network concept to allow an effective exchange of information among the operators and to facilitate the solution of unforeseen events, such as unscheduled maintenance activities or troubleshooting.

Valeria Villani, Lorenzo Sabattini, Julia N. Czerniak et al.

Modern manufacturing systems typically require high degrees of flexibility, in terms of ability to customize the production lines to the constantly changing market requests. For this purpose, manufacturing systems are required to be able to cope with changes in the types of products, and in the size of the production batches. As a consequence, the human-machine interfaces (HMIs) are typically very complex, and include a wide range of possible operational modes and commands. This generally implies an unsustainable cognitive workload for the human operators, in addition to a non-negligible training effort. To overcome this issue, in this paper we present a methodology for the design of adaptive human-centred HMIs for industrial machines and robots. The proposed approach relies on three pillars: measurement of user's capabilities, adaptation of the information presented in the HMI, and training of the user. The results expected from the application of the proposed methodology are investigated in terms of increased customization and productivity of manufacturing processes, and wider acceptance of automation technologies. The proposed approach has been devised in the framework of the European project INCLUSIVE.

Lorenzo Sabattini, Valeria Villani, Julia N. Czerniak et al.

Modern industrial automatic machines and robotic cells are equipped with highly complex human-machine interfaces (HMIs) that often prevent human operators from an effective use of the automatic systems. In particular, this applies to vulnerable users, such as those with low experience or education level, the elderly and the disabled. To tackle this issue, it becomes necessary to design user-oriented HMIs, which adapt to the capabilities and skills of users, thus compensating their limitations and taking full advantage of their knowledge. In this paper, we propose a methodological approach to the design of complex adaptive human-machine systems that might be inclusive of all users, in particular the vulnerable ones. The proposed approach takes into account both the technical requirements and the requirements for ethical, legal and social implications (ELSI) for the design of automatic systems. The technical requirements derive from a thorough analysis of three use cases taken from the European project INCLUSIVE. To achieve the ELSI requirements, the MEESTAR approach is combined with the specific legal issues for occupational systems and requirements of the target users.