Shivakant Mishra

CR
8papers
40citations
Novelty38%
AI Score22

8 Papers

IRApr 27, 2023
Understanding the Impact of Culture in Assessing Helpfulness of Online Reviews

Khaled Alanezi, Nuha Albadi, Omar Hammad et al.

Online reviews have become essential for users to make informed decisions in everyday tasks ranging from planning summer vacations to purchasing groceries and making financial investments. A key problem in using online reviews is the overabundance of online that overwhelms the users. As a result, recommendation systems for providing helpfulness of reviews are being developed. This paper argues that cultural background is an important feature that impacts the nature of a review written by the user, and must be considered as a feature in assessing the helpfulness of online reviews. The paper provides an in-depth study of differences in online reviews written by users from different cultural backgrounds and how incorporating culture as a feature can lead to better review helpfulness recommendations. In particular, we analyze online reviews originating from two distinct cultural spheres, namely Arabic and Western cultures, for two different products, hotels and books. Our analysis demonstrates that the nature of reviews written by users differs based on their cultural backgrounds and that this difference varies based on the specific product being reviewed. Finally, we have developed six different review helpfulness recommendation models that demonstrate that taking culture into account leads to better recommendations.

CRMar 13, 2021
Incorporating Individual and Group Privacy Preferences in the Internet of Things

Khaled Alanezi, Shivakant Mishra

This paper presents a new privacy negotiation mechanism for an IoT environment that is both efficient and practical to cope with the IoT special need of seamlessness. This mechanism allows IoT users to express and enforce their personal privacy preferences in a seamless manner while interacting with IoT deployments. A key contribution of the paper is that it addresses the privacy concerns of individual users as well as a group of users where privacy preferences of all individual users are combined into a group privacy profile to be negotiated with the IoT owner. In addition, the proposed mechanism satisfies the privacy requirements of the IoT deployment owner. Finally, the proposed privacy mechanism is agnostic to the actual IoT architecture and can be used over a user-managed, edge-managed or a cloud-managed IoT architecture. Prototypes of the proposed mechanism have been implemented for each of these three architectures, and the results show the capability of the protocol to negotiate privacy while adding insignificant time overhead.

CYAug 4, 2020
Analyzing Twitter Users' Behavior Before and After Contact by the Internet Research Agency

Upasana Dutta, Rhett Hanscom, Jason Shuo Zhang et al.

Social media platforms have been exploited to conduct election interference in recent years. In particular, the Russian-backed Internet Research Agency (IRA) has been identified as a key source of misinformation spread on Twitter prior to the 2016 U.S. presidential election. The goal of this research is to understand whether general Twitter users changed their behavior in the year following first contact from an IRA account. We compare the before and after behavior of contacted users to determine whether there were differences in their mean tweet count, the sentiment of their tweets, and the frequency and sentiment of tweets mentioning @realDonaldTrump or @HillaryClinton. Our results indicate that users overall exhibited statistically significant changes in behavior across most of these metrics, and that those users that engaged with the IRA generally showed greater changes in behavior.

HCDec 15, 2019
Utilizing Players' Playtime Records for Churn Prediction: Mining Playtime Regularity

Wanshan Yang, Ting Huang, Junlin Zeng et al.

In the free online game industry, churn prediction is an important research topic. Reducing the churn rate of a game significantly helps with the success of the game. Churn prediction helps a game operator identify possible churning players and keep them engaged in the game via appropriate operational strategies, marketing strategies, and/or incentives. Playtime related features are some of the widely used universal features for most churn prediction models. In this paper, we consider developing new universal features for churn predictions for long-term players based on players' playtime.

SIAug 1, 2019
Hateful People or Hateful Bots? Detection and Characterization of Bots Spreading Religious Hatred in Arabic Social Media

Nuha Albadi, Maram Kurdi, Shivakant Mishra

Arabic Twitter space is crawling with bots that fuel political feuds, spread misinformation, and proliferate sectarian rhetoric. While efforts have long existed to analyze and detect English bots, Arabic bot detection and characterization remains largely understudied. In this work, we contribute new insights into the role of bots in spreading religious hatred on Arabic Twitter and introduce a novel regression model that can accurately identify Arabic language bots. Our assessment shows that existing tools that are highly accurate in detecting English bots don't perform as well on Arabic bots. We identify the possible reasons for this poor performance, perform a thorough analysis of linguistic, content, behavioral and network features, and report on the most informative features that distinguish Arabic bots from humans as well as the differences between Arabic and English bots. Our results mark an important step toward understanding the behavior of malicious bots on Arabic Twitter and pave the way for a more effective Arabic bot detection tools.

HCMar 25, 2019
GEVR: An Event Venue Recommendation System for Groups of Mobile Users

Jason Shuo Zhang, Mike Gartrell, Richard Han et al.

In this paper, we present GEVR, the first Group Event Venue Recommendation system that incorporates mobility via individual location traces and context information into a "social-based" group decision model to provide venue recommendations for groups of mobile users. Our study leverages a real-world dataset collected using the OutWithFriendz mobile app for group event planning, which contains 625 users and over 500 group events. We first develop a novel "social-based" group location prediction model, which adaptively applies different group decision strategies to groups with different social relationship strength to aggregate each group member's location preference, to predict where groups will meet. Evaluation results show that our prediction model not only outperforms commonly used and state-of-the-art group decision strategies with over 80% accuracy for predicting groups' final meeting location clusters, but also provides promising qualities in cold-start scenarios. We then integrate our prediction model with the Foursquare Venue Recommendation API to construct an event venue recommendation framework for groups of mobile users. Evaluation results show that GEVR outperforms the comparative models by a significant margin.

CRMay 3, 2013
Results from a Practical Deployment of the MyZone Decentralized P2P Social Network

Alireza Mahdian, Richard Han, Qin Lv et al.

This paper presents MyZone, a private online social network for relatively small, closely-knit communities. MyZone has three important distinguishing features. First, users keep the ownership of their data and have complete control over maintaining their privacy. Second, MyZone is free from any possibility of content censorship and is highly resilient to any single point of disconnection. Finally, MyZone minimizes deployment cost by minimizing its computation, storage and network bandwidth requirements. It incorporates both a P2P architecture and a centralized architecture in its design ensuring high availability, security and privacy. A prototype of MyZone was deployed over a period of 40 days with a membership of more than one hundred users. The paper provides a detailed evaluation of the results obtained from this deployment.

CRApr 12, 2012
An Empirical Study of Spam and Prevention Mechanisms in Online Video Chat Services

Xinyu Xing, Junho Ahn, Wenke Lee et al.

Recently, online video chat services are becoming increasingly popular. While experiencing tremendous growth, online video chat services have also become yet another spamming target. Unlike spam propagated via traditional medium like emails and social networks, we find that spam propagated via online video chat services is able to draw much larger attention from the users. We have conducted several experiments to investigate spam propagation on Chatroulette - the largest online video chat website. We have found that the largest spam campaign on online video chat websites is dating scams. Our study indicates that spam carrying dating or pharmacy scams have much higher clickthrough rates than email spam carrying the same content. In particular, dating scams reach a clickthrough rate of 14.97%. We also examined and analysed spam prevention mechanisms that online video chat websites have designed and implemented. Our study indicates that the prevention mechanisms either harm legitimate user experience or can be easily bypassed.