Naveen Sendhilnathan

Ethan Wilson, Naveen Sendhilnathan, Charlie S. Burlingham et al.

Advanced multimodal AI agents can now collaborate with users to solve challenges in the world. Yet, these emerging contextual AI systems rely on explicit communication channels between the user and system. We hypothesize that implicit communication of the user's interests and intent would reduce friction and improve user experience when collaborating with AI agents. In this work, we explore the potential of wearable eye tracking to convey signals about user attention. We measure the eye tracking signal quality requirements to effectively map gaze traces to physical objects, then conduct experiments that provide visual scanpath history as additional context when querying vision language models. Our results show that eye tracking provides high value as a user attention signal and can convey important context about the user's current task and interests, improving understanding of contextual AI agents.

Xinru Wang, Mengjie Yu, Hannah Nguyen et al.

Large Language Models (LLMs) have shown remarkable potential in recommending everyday actions as personal AI assistants, while Explainable AI (XAI) techniques are being increasingly utilized to help users understand why a recommendation is given. Personal AI assistants today are often located on ultra-small devices such as smartwatches, which have limited screen space. The verbosity of LLM-generated explanations, however, makes it challenging to deliver glanceable LLM explanations on such ultra-small devices. To address this, we explored 1) spatially structuring an LLM's explanation text using defined contextual components during prompting and 2) presenting temporally adaptive explanations to users based on confidence levels. We conducted a user study to understand how these approaches impacted user experiences when interacting with LLM recommendations and explanations on ultra-small devices. The results showed that structured explanations reduced users' time to action and cognitive load when reading an explanation. Always-on structured explanations increased users' acceptance of AI recommendations. However, users were less satisfied with structured explanations compared to unstructured ones due to their lack of sufficient, readable details. Additionally, adaptively presenting structured explanations was less effective at improving user perceptions of the AI compared to the always-on structured explanations. Together with users' interview feedback, the results led to design implications to be mindful of when personalizing the content and timing of LLM explanations that are displayed on ultra-small devices.

Kevin Pu, Ting Zhang, Naveen Sendhilnathan et al. · utoronto

Wearable AI systems aim to provide timely assistance in daily life, but existing approaches often rely on user initiation or predefined task knowledge, neglecting users' current mental states. We introduce ProMemAssist, a smart glasses system that models a user's working memory (WM) in real-time using multi-modal sensor signals. Grounded in cognitive theories of WM, our system represents perceived information as memory items and episodes with encoding mechanisms, such as displacement and interference. This WM model informs a timing predictor that balances the value of assistance with the cost of interruption. In a user study with 12 participants completing cognitively demanding tasks, ProMemAssist delivered more selective assistance and received higher engagement compared to an LLM baseline system. Qualitative feedback highlights the benefits of WM modeling for nuanced, context-sensitive support, offering design implications for more attentive and user-aware proactive agents.