Nathan TeBlunthuis

Nathan TeBlunthuis, Valerie Hase, Chung-Hong Chan

Automated classifiers (ACs), often built via supervised machine learning (SML), can categorize large, statistically powerful samples of data ranging from text to images and video, and have become widely popular measurement devices in communication science and related fields. Despite this popularity, even highly accurate classifiers make errors that cause misclassification bias and misleading results in downstream analyses-unless such analyses account for these errors. As we show in a systematic literature review of SML applications, communication scholars largely ignore misclassification bias. In principle, existing statistical methods can use "gold standard" validation data, such as that created by human annotators, to correct misclassification bias and produce consistent estimates. We introduce and test such methods, including a new method we design and implement in the R package misclassificationmodels, via Monte Carlo simulations designed to reveal each method's limitations, which we also release. Based on our results, we recommend our new error correction method as it is versatile and efficient. In sum, automated classifiers, even those below common accuracy standards or making systematic misclassifications, can be useful for measurement with careful study design and appropriate error correction methods.

Nathan TeBlunthuis, Charles Kiene, Isabella Brown et al.

Large-scale quantitative analyses have shown that individuals frequently talk to each other about similar things in different online spaces. Why do these overlapping communities exist? We provide an answer grounded in the analysis of 20 interviews with active participants in clusters of highly related subreddits. Within a broad topical area, there are a diversity of benefits an online community can confer. These include (a) specific information and discussion, (b) socialization with similar others, and (c) attention from the largest possible audience. A single community cannot meet all three needs. Our findings suggest that topical areas within an online community platform tend to become populated by groups of specialized communities with diverse sizes, topical boundaries, and rules. Compared with any single community, such systems of overlapping communities are able to provide a greater range of benefits.

Nathan TeBlunthuis

Organizing complex peer production projects and advancing scientific knowledge of open collaboration each depend on the ability to measure quality. Article quality ratings on English language Wikipedia have been widely used by both Wikipedia community members and academic researchers for purposes like tracking knowledge gaps and studying how political polarization shapes collaboration. Even so, measuring quality presents many methodological challenges. The most widely used systems use labels on discrete ordinal scales when assessing quality, but such labels can be inconvenient for statistics and machine learning. Prior work handles this by assuming that different levels of quality are "evenly spaced" from one another. This assumption runs counter to intuitions about the relative degrees of effort needed to raise Wikipedia encyclopedia articles to different quality levels. Furthermore, models from prior work are fit to datasets that oversample high-quality articles. This limits their accuracy for representative samples of articles or revisions. I describe a technique extending the Wikimedia Foundations' ORES article quality model to address these limitations. My method uses weighted ordinal regression models to construct one-dimensional continuous measures of quality. While scores from my technique and from prior approaches are correlated, my approach improves accuracy for research datasets and provides evidence that the "evenly spaced" assumption is unfounded in practice on English Wikipedia. I conclude with recommendations for using quality scores in future research and include the full code, data, and models.

Nathan TeBlunthuis, Benjamin Mako Hill

Platforms often host multiple online groups with overlapping topics and members. How can researchers and designers understand how related groups affect each other? Inspired by population ecology, prior research in social computing and human-computer interaction has studied related groups by correlating group size with degrees of overlap in content and membership, but has produced puzzling results: overlap is associated with competition in some contexts but with mutualism in others. We suggest that this inconsistency results from aggregating intergroup relationships into an overall environmental effect that obscures the diversity of competition and mutualism among related groups. Drawing on the framework of community ecology, we introduce a time-series method for inferring competition and mutualism. We then use this framework to inform a large-scale analysis of clusters of subreddits that all have high user overlap. We find that mutualism is more common than competition.

Nathan TeBlunthuis, Benjamin Mako Hill, Aaron Halfaker

Online community moderators often rely on social signals such as whether or not a user has an account or a profile page as clues that users may cause problems. Reliance on these clues can lead to "overprofiling'' bias when moderators focus on these signals but overlook the misbehavior of others. We propose that algorithmic flagging systems deployed to improve the efficiency of moderation work can also make moderation actions more fair to these users by reducing reliance on social signals and making norm violations by everyone else more visible. We analyze moderator behavior in Wikipedia as mediated by RCFilters, a system which displays social signals and algorithmic flags, and estimate the causal effect of being flagged on moderator actions. We show that algorithmically flagged edits are reverted more often, especially those by established editors with positive social signals, and that flagging decreases the likelihood that moderation actions will be undone. Our results suggest that algorithmic flagging systems can lead to increased fairness in some contexts but that the relationship is complex and contingent.