Pengjie Wang

Chenji Lu, Zhuo Chen, Hui Zhao et al.

Achievement. We introduce LORE, a systematic framework for Large Generative Model-based relevance in e-commerce search. Deployed and iterated over three years, LORE achieves a cumulative +27\% improvement in online GoodRate metrics. This report shares the valuable experience gained throughout its development lifecycle, spanning data, features, training, evaluation, and deployment. Insight. While existing works apply Chain-of-Thought (CoT) to enhance relevance, they often hit a performance ceiling. We argue this stems from treating relevance as a monolithic task, lacking principled deconstruction. Our key insight is that relevance comprises distinct capabilities: knowledge and reasoning, multi-modal matching, and rule adherence. We contend that a qualitative-driven decomposition is essential for breaking through current performance bottlenecks. Contributions. LORE provides a complete blueprint for the LLM relevance lifecycle. Key contributions include: (1) A two-stage training paradigm combining progressive CoT synthesis via SFT with human preference alignment via RL. (2) A comprehensive benchmark, RAIR, designed to evaluate these core capabilities. (3) A query frequency-stratified deployment strategy that efficiently transfers offline LLM capabilities to the online system. LORE serves as both a practical solution and a methodological reference for other vertical domains.

Shijie Zhu, Hui Zhao, Tianshu Wu et al.

Although multi-task learning (MTL) has been a preferred approach and successfully applied in many real-world scenarios, MTL models are not guaranteed to outperform single-task models on all tasks mainly due to the negative effects of conflicting gradients among the tasks. In this paper, we fully examine the influence of conflicting gradients and further emphasize the importance and advantages of achieving non-conflicting gradients which allows simple but effective trade-off strategies among the tasks with stable performance. Based on our findings, we propose the Gradient Deconfliction via Orthogonal Projections onto Subspaces (GradOPS) spanned by other task-specific gradients. Our method not only solves all conflicts among the tasks, but can also effectively search for diverse solutions towards different trade-off preferences among the tasks. Theoretical analysis on convergence is provided, and performance of our algorithm is fully testified on multiple benchmarks in various domains. Results demonstrate that our method can effectively find multiple state-of-the-art solutions with different trade-off strategies among the tasks on multiple datasets.