Maria Vlachou

Galadrielle Humblot-Renaux, Mohammad N. S. Jahromi, Rohat Bakuri-Jørgensen et al.

Off-the-shelf large language models (LLMs) are increasingly used to automate text annotation, yet their effectiveness remains underexplored for underrepresented languages and specialized domains where the class definition requires subtle expert understanding. We investigate LLM-based annotation for a novel legal NLP task: identifying the presence and sentiment of credibility assessments in asylum decision texts. We introduce RAB-Cred, a Danish text classification dataset featuring high-quality, expert annotations and valuable metadata such as annotator confidence and asylum case outcome. We benchmark 21 open-weight models and 30 system-user prompt combinations for this task, and systematically evaluate the effect of model and prompt choice for zero-shot and few-shot classification. We zoom in on the errors made by top-performing models and prompts, investigating error consistency across LLMs, inter-class confusion, correlation with human confidence and sample-wise difficulty and severity of LLM mistakes. Our results confirm the potential of LLMs for cost-effective labeling of asylum decisions, but highlight the imperfect and inconsistent nature of LLM annotators, and the need to look beyond the predictions of a single, arbitrarily chosen model. The RAB-Cred dataset and code are available at https://github.com/glhr/RAB-Cred

Maria Vlachou

In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both training and evaluation. Such user simulators critique the current retrieved item based on knowledge of a single target item. However, system evaluation in offline settings with simulators is limited by the focus on a single target item and their unlimited patience over a large number of turns. To overcome these limitations of existing simulators, we propose Fashion-AlterEval, a new dataset that contains human judgments for a selection of alternative items by adding new annotations in common fashion CRS datasets. Consequently, we propose two novel meta-user simulators that use the collected judgments and allow simulated users not only to express their preferences about alternative items to their original target, but also to change their mind and level of patience. In our experiments using the Shoes and Fashion IQ as the original datasets and three CRS models, we find that using the knowledge of alternatives by the simulator can have a considerable impact on the evaluation of existing CRS models, specifically that the existing single-target evaluation underestimates their effectiveness, and when simulatedusers are allowed to instead consider alternative relevant items, the system can rapidly respond to more quickly satisfy the user.