Abhinav Katoch

Malcolm Wolff, Kin G. Olivares, Boris Oreshkin et al.

Demand forecasting faces challenges induced by Peak Events (PEs) corresponding to special periods such as promotions and holidays. Peak events create significant spikes in demand followed by demand ramp down periods. Neural networks like MQCNN and MQT overreact to demand peaks by carrying over the elevated PE demand into subsequent Post-Peak-Event (PPE) periods, resulting in significantly over-biased forecasts. To tackle this challenge, we introduce a neural forecasting model called Split Peak Attention DEcomposition, SPADE. This model reduces the impact of PEs on subsequent forecasts by modeling forecasting as consisting of two separate tasks: one for PEs; and the other for the rest. Its architecture then uses masked convolution filters and a specialized Peak Attention module. We show SPADE's performance on a worldwide retail dataset with hundreds of millions of products. Our results reveal an overall PPE improvement of 4.5%, a 30% improvement for most affected forecasts after promotions and holidays, and an improvement in PE accuracy by 3.9%, relative to current production models.

Malcolm Wolff, Matthew Li, Ravi Kiran Selvam et al.

Despite significant advancements in time series forecasting, accurate modeling of time series with strong heterogeneity in magnitude and/or sparsity patterns remains challenging for state-of-the-art deep learning architectures. We identify several factors that lead existing models to systematically underperform on low-magnitude and sparse time series, including loss functions with implicit biases toward high-magnitude series, training-time sampling methods, and limitations of time series encoding methods. SPADE-S is a robust forecasting architecture that significantly reduces magnitude- and sparsity-based systematic biases and improves overall prediction accuracy. Empirical results demonstrate that SPADE-S outperforms existing state-of-the-art approaches across a diverse set of use cases in demand forecasting. In particular, we show that, depending on the quantile forecast and magnitude of the series, SPADE-S can improve forecast accuracy by up to 15%. This results in P90 overall forecast accuracy gains of 2.21%, 6.58%, and 4.28%, and P50 forecast accuracy gains of 0.92%, 0.77%, and 1.95%, respectively, for each of three distinct datasets, ranging from 3 million to 700 million series, from a large online retailer.