17.6LGApr 13
Reducing Hallucination in Enterprise AI Workflows via Hybrid Utility Minimum Bayes Risk (HUMBR)Chenhao Fang, Jordi Mola, Mark Harman et al.
Although LLMs drive automation, it is critical to ensure immense consideration for high-stakes enterprise workflows such as those involving legal matters, risk management, and privacy compliance. For Meta, and other organizations like ours, a single hallucinated clause in such high stakes workflows risks material consequences. We show that by framing hallucination mitigation as a Minimum Bayes Risk (MBR) problem, we can dramatically reduce this risk. Specifically, we introduce a Hybrid Utility MBR (HUMBR) framework that synthesizes semantic embedding similarity with lexical precision to identify consensus without ground-truth references, for which we derive rigorous error bounds. We complement this theoretical analysis with a comprehensive empirical evaluation on widely-used public benchmark suites (TruthfulQA and LegalBench) and also real world data from Meta production deployment. The results from our empirical study show that MBR significantly outperforms standard Universal Self-Consistency. Notably, 81% of the pipeline's suggestions were preferred over human-crafted ground truth, and critical recall failures were virtually eliminated.
CRJul 23, 2025
Privacy Artifact ConnecTor (PACT): Embedding Enterprise Artifacts for Compliance AI AgentsChenhao Fang, Yanqing Peng, Rajeev Rao et al.
Enterprise environments contain a heterogeneous, rapidly growing collection of internal artifacts related to code, data, and many different tools. Critical information for assessing privacy risk and ensuring regulatory compliance is often embedded across these varied resources, each with their own arcane discovery and extraction techniques. Therefore, large-scale privacy compliance in adherence to governmental regulations requires systems to discern the interconnected nature of diverse artifacts in a common, shared universe. We present Privacy Artifact ConnecT or (PACT), an embeddings-driven graph that links millions of artifacts spanning multiple artifact types generated by a variety of teams and projects. Powered by the state-of-the-art DRAGON embedding model, PACT uses a contrastive learning objective with light fine-tuning to link artifacts via their textual components such as raw metadata, ownership specifics, and compliance context. Experimental results show that PACT's fine-tuned model improves recall@1 from 18% to 53%, the query match rate from 9.6% to 69.7% when paired with a baseline AI agent, and the hitrate@1 from 25.7% to 44.9% for candidate selection in a standard recommender system.