Dakota Sullivan

Dakota Sullivan, Shirley Zhang, Jennica Li et al.

While robots have previously utilized rule-based systems or probabilistic models for user interaction, the rapid evolution of large language models (LLMs) presents new opportunities to develop LLM-powered robots for enhanced human-robot interaction (HRI). To fully realize these capabilities, however, robots need to collect data such as audio, fine-grained images, video, and locations. As a result, LLMs often process sensitive personal information, particularly within private environments, such as homes. Given the tension between utility and privacy risks, evaluating how current LLMs manage sensitive data is critical. Specifically, we aim to explore the extent to which out-of-the-box LLMs are privacy-aware in the context of household robots. In this work, we present a set of privacy-relevant scenarios developed using the Contextual Integrity (CI) framework. We first surveyed users' privacy preferences regarding in-home robot behaviors and then examined how their privacy orientations affected their choices of these behaviors (N = 450). We then provided the same set of scenarios and questions to state-of-the-art LLMs (N = 10) and found that the agreement between humans and LLMs was generally low. To further investigate the capabilities of LLMs as potential privacy controllers, we implemented four additional prompting strategies and compared their results. We discuss the performance of the evaluated models as well as the implications and potential of AI privacy awareness in human-robot interaction.

Brian Tang, Dakota Sullivan, Bengisu Cagiltay et al.

As social robots become increasingly prevalent in day-to-day environments, they will participate in conversations and appropriately manage the information shared with them. However, little is known about how robots might appropriately discern the sensitivity of information, which has major implications for human-robot trust. As a first step to address a part of this issue, we designed a privacy controller, CONFIDANT, for conversational social robots, capable of using contextual metadata (e.g., sentiment, relationships, topic) from conversations to model privacy boundaries. Afterwards, we conducted two crowdsourced user studies. The first study (n=174) focused on whether a variety of human-human interaction scenarios were perceived as either private/sensitive or non-private/non-sensitive. The findings from our first study were used to generate association rules. Our second study (n=95) evaluated the effectiveness and accuracy of the privacy controller in human-robot interaction scenarios by comparing a robot that used our privacy controller against a baseline robot with no privacy controls. Our results demonstrate that the robot with the privacy controller outperforms the robot without the privacy controller in privacy-awareness, trustworthiness, and social-awareness. We conclude that the integration of privacy controllers in authentic human-robot conversations can allow for more trustworthy robots. This initial privacy controller will serve as a foundation for more complex solutions.