14.6CRMay 14, 2025
Automated Alert Classification and Triage (AACT): An Intelligent System for the Prioritisation of Cybersecurity AlertsMelissa Turcotte, François Labrèche, Serge-Olivier Paquette
Enterprise networks are growing ever larger with a rapidly expanding attack surface, increasing the volume of security alerts generated from security controls. Security Operations Centre (SOC) analysts triage these alerts to identify malicious activity, but they struggle with alert fatigue due to the overwhelming number of benign alerts. Organisations are turning to managed SOC providers, where the problem is amplified by context switching and limited visibility into business processes. A novel system, named AACT, is introduced that automates SOC workflows by learning from analysts' triage actions on cybersecurity alerts. It accurately predicts triage decisions in real time, allowing benign alerts to be closed automatically and critical ones prioritised. This reduces the SOC queue allowing analysts to focus on the most severe, relevant or ambiguous threats. The system has been trained and evaluated on both real SOC data and an open dataset, obtaining high performance in identifying malicious alerts from benign alerts. Additionally, the system has demonstrated high accuracy in a real SOC environment, reducing alerts shown to analysts by 61% over six months, with a low false negative rate of 1.36% over millions of alerts.
18.0CRAug 29, 2017
POISED: Spotting Twitter Spam Off the Beaten PathsShirin Nilizadeh, Francois Labreche, Alireza Sedighian et al.
Cybercriminals have found in online social networks a propitious medium to spread spam and malicious content. Existing techniques for detecting spam include predicting the trustworthiness of accounts and analyzing the content of these messages. However, advanced attackers can still successfully evade these defenses. Online social networks bring people who have personal connections or share common interests to form communities. In this paper, we first show that users within a networked community share some topics of interest. Moreover, content shared on these social network tend to propagate according to the interests of people. Dissemination paths may emerge where some communities post similar messages, based on the interests of those communities. Spam and other malicious content, on the other hand, follow different spreading patterns. In this paper, we follow this insight and present POISED, a system that leverages the differences in propagation between benign and malicious messages on social networks to identify spam and other unwanted content. We test our system on a dataset of 1.3M tweets collected from 64K users, and we show that our approach is effective in detecting malicious messages, reaching 91% precision and 93% recall. We also show that POISED's detection is more comprehensive than previous systems, by comparing it to three state-of-the-art spam detection systems that have been proposed by the research community in the past. POISED significantly outperforms each of these systems. Moreover, through simulations, we show how POISED is effective in the early detection of spam messages and how it is resilient against two well-known adversarial machine learning attacks.