Lin Liu

Peng Cheng, Huimu Wang, Jinyuan Zhao et al.

Traffic allocation is a process of redistributing natural traffic to products by adjusting their positions in the post-search phase, aimed at effectively fostering merchant growth, precisely meeting customer demands, and ensuring the maximization of interests across various parties within e-commerce platforms. Existing methods based on learning to rank neglect the long-term value of traffic allocation, whereas approaches of reinforcement learning suffer from balancing multiple objectives and the difficulties of cold starts within realworld data environments. To address the aforementioned issues, this paper propose a multi-objective deep reinforcement learning framework consisting of multi-objective Q-learning (MOQ), a decision fusion algorithm (DFM) based on the cross-entropy method(CEM), and a progressive data augmentation system(PDA). Specifically. MOQ constructs ensemble RL models, each dedicated to an objective, such as click-through rate, conversion rate, etc. These models individually determine the position of items as actions, aiming to estimate the long-term value of multiple objectives from an individual perspective. Then we employ DFM to dynamically adjust weights among objectives to maximize long-term value, addressing temporal dynamics in objective preferences in e-commerce scenarios. Initially, PDA trained MOQ with simulated data from offline logs. As experiments progressed, it strategically integrated real user interaction data, ultimately replacing the simulated dataset to alleviate distributional shifts and the cold start problem. Experimental results on real-world online e-commerce systems demonstrate the significant improvements of MODRL-TA, and we have successfully deployed MODRL-TA on an e-commerce search platform.

Tian Tang, Zhixing Tian, Zhenyu Zhu et al.

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products. However, the discriminative paradigm and limited knowledge capacity of these approaches restrict their ability to comprehend the relevance between queries and products fully. With the rapid advancement of Large Language Models (LLMs), recent research has begun to explore their application to industrial search systems, as LLMs provide extensive world knowledge and flexible optimization for reasoning processes. Nonetheless, directly leveraging LLMs for relevance prediction tasks introduces new challenges, including a high demand for data quality, the necessity for meticulous optimization of reasoning processes, and an optimistic bias that can result in over-recall. To overcome the above problems, this paper proposes a novel framework called the LLM-based RElevance Framework (LREF) aimed at enhancing e-commerce search relevance. The framework comprises three main stages: supervised fine-tuning (SFT) with Data Selection, Multiple Chain of Thought (Multi-CoT) tuning, and Direct Preference Optimization (DPO) for de-biasing. We evaluate the performance of the framework through a series of offline experiments on large-scale real-world datasets, as well as online A/B testing. The results indicate significant improvements in both offline and online metrics. Ultimately, the model was deployed in a well-known e-commerce application, yielding substantial commercial benefits.

Enqiang Xu, Yiming Qiu, Junyang Bai et al.

In large e-commerce platforms, search systems are typically composed of a series of modules, including recall, pre-ranking, and ranking phases. The pre-ranking phase, serving as a lightweight module, is crucial for filtering out the bulk of products in advance for the downstream ranking module. Industrial efforts on optimizing the pre-ranking model have predominantly focused on enhancing ranking consistency, model structure, and generalization towards long-tail items. Beyond these optimizations, meeting the system performance requirements presents a significant challenge. Contrasting with existing industry works, we propose a novel method: a Generalizable and RAnk-ConsistEnt Pre-Ranking Model (GRACE), which achieves: 1) Ranking consistency by introducing multiple binary classification tasks that predict whether a product is within the top-k results as estimated by the ranking model, which facilitates the addition of learning objectives on common point-wise ranking models; 2) Generalizability through contrastive learning of representation for all products by pre-training on a subset of ranking product embeddings; 3) Ease of implementation in feature construction and online deployment. Our extensive experiments demonstrate significant improvements in both offline metrics and online A/B test: a 0.75% increase in AUC and a 1.28% increase in CVR.