ROJul 22, 2025
Designing for Difference: How Human Characteristics Shape Perceptions of Collaborative RobotsSabrina Livanec, Laura Londoño, Michael Gorki et al.
The development of assistive robots for social collaboration raises critical questions about responsible and inclusive design, especially when interacting with individuals from protected groups such as those with disabilities or advanced age. Currently, research is scarce on how participants assess varying robot behaviors in combination with diverse human needs, likely since participants have limited real-world experience with advanced domestic robots. In the current study, we aim to address this gap while using methods that enable participants to assess robot behavior, as well as methods that support meaningful reflection despite limited experience. In an online study, 112 participants (from both experimental and control groups) evaluated 7 videos from a total of 28 variations of human-robot collaboration types. The experimental group first completed a cognitive-affective mapping (CAM) exercise on human-robot collaboration before providing their ratings. Although CAM reflection did not significantly affect overall ratings, it led to more pronounced assessments for certain combinations of robot behavior and human condition. Most importantly, the type of human-robot collaboration influences the assessment. Antisocial robot behavior was consistently rated as the lowest, while collaboration with aged individuals elicited more sensitive evaluations. Scenarios involving object handovers were viewed more positively than those without them. These findings suggest that both human characteristics and interaction paradigms influence the perceived acceptability of collaborative robots, underscoring the importance of prosocial design. They also highlight the potential of reflective methods, such as CAM, to elicit nuanced feedback, supporting the development of user-centered and socially responsible robotic systems tailored to diverse populations.
PEFeb 20, 2022
Direct assessment of individual connotation and experience: An introduction to cognitive-affective mappingLisa Reuter, Jordan Mansell, Carter Rhea et al.
We introduce cognitive-affective maps (CAMs) as a novel tool to assess individual experiences and belief systems. CAMs were first presented by the cognitive scientist and philosopher Paul Thagard as a graphical representation of a mental network, visualizing attitudes, thoughts, and affective connotations toward the topic of interest. While CAMs were originally used primarily to visualize existing data, the recent release of the new software tool Valence has facilitated the applicability of CAMs for empirical data collection. In this article, we explain the concept and the theoretical background of CAMs. We exemplify how CAMs can be applied in research practice, including different options for analysis. We propose CAMs as a user-friendly and versatile methodological bridge between qualitative and quantitative research approaches and encourage incorporating the method into studies to access and visualize human attitudes and experience.
HCNov 29, 2021
Human-machine Symbiosis: A Multivariate Perspective for Physically Coupled Human-machine SystemsJairo Inga, Miriam Ruess, Jan Heinrich Robens et al.
The notion of symbiosis has been increasingly mentioned in research on physically coupled human-machine systems. Yet, a uniform specification on which aspects constitute human-machine symbiosis is missing. By combining the expertise of different disciplines, we elaborate on a multivariate perspective of symbiosis as the highest form of physically coupled human-machine systems. Four dimensions are considered: Task, interaction, performance, and experience. First, human and machine work together to accomplish a common task conceptualized on both a decision and an action level (task dimension). Second, each partner possesses an internal representation of own as well as the other partner's intentions and influence on the environment. This alignment, which is the core of the interaction, constitutes the symbiotic understanding between both partners, being the basis of a joint, highly coordinated and effective action (interaction dimension). Third, the symbiotic interaction leads to synergetic effects regarding the intention recognition and complementary strengths of the partners, resulting in a higher overall performance (performance dimension). Fourth, symbiotic systems specifically change the user's experiences, like flow, acceptance, sense of agency, and embodiment (experience dimension). This multivariate perspective is flexible and generic and is also applicable in diverse human-machine scenarios, helping to bridge barriers between different disciplines.