Xiaoxue Zang

Zihua Si, Lin Guan, ZhongXiang Sun et al.

The significance of modeling long-term user interests for CTR prediction tasks in large-scale recommendation systems is progressively gaining attention among researchers and practitioners. Existing work, such as SIM and TWIN, typically employs a two-stage approach to model long-term user behavior sequences for efficiency concerns. The first stage rapidly retrieves a subset of sequences related to the target item from a long sequence using a search-based mechanism namely the General Search Unit (GSU), while the second stage calculates the interest scores using the Exact Search Unit (ESU) on the retrieved results. Given the extensive length of user behavior sequences spanning the entire life cycle, potentially reaching up to 10^6 in scale, there is currently no effective solution for fully modeling such expansive user interests. To overcome this issue, we introduced TWIN-V2, an enhancement of TWIN, where a divide-and-conquer approach is applied to compress life-cycle behaviors and uncover more accurate and diverse user interests. Specifically, a hierarchical clustering method groups items with similar characteristics in life-cycle behaviors into a single cluster during the offline phase. By limiting the size of clusters, we can compress behavior sequences well beyond the magnitude of 10^5 to a length manageable for online inference in GSU retrieval. Cluster-aware target attention extracts comprehensive and multi-faceted long-term interests of users, thereby making the final recommendation results more accurate and diverse. Extensive offline experiments on a multi-billion-scale industrial dataset and online A/B tests have demonstrated the effectiveness of TWIN-V2. Under an efficient deployment framework, TWIN-V2 has been successfully deployed to the primary traffic that serves hundreds of millions of daily active users at Kuaishou.

Chi Zhang, Lijuan Liu, Xiaoxue Zang et al.

Convolutional Neural Networks (CNN) have dominated the field of detection ever since the success of AlexNet in ImageNet classification [12]. With the sweeping reform of Transformers [27] in natural language processing, Carion et al. [2] introduce the Transformer-based detection method, i.e., DETR. However, due to the quadratic complexity in the self-attention mechanism in the Transformer, DETR is never able to incorporate multi-scale features as performed in existing CNN-based detectors, leading to inferior results in small object detection. To mitigate this issue and further improve performance of DETR, in this work, we investigate different methods to incorporate multi-scale features and find that a Bi-directional Feature Pyramid (BiFPN) works best with DETR in further raising the detection precision. With this discovery, we propose DETR++, a new architecture that improves detection results by 1.9% AP on MS COCO 2017, 11.5% AP on RICO icon detection, and 9.1% AP on RICO layout extraction over existing baselines.

Zhongxiang Sun, Xiaoxue Zang, Kai Zheng et al.

Retrieval-Augmented Generation (RAG) models are designed to incorporate external knowledge, reducing hallucinations caused by insufficient parametric (internal) knowledge. However, even with accurate and relevant retrieved content, RAG models can still produce hallucinations by generating outputs that conflict with the retrieved information. Detecting such hallucinations requires disentangling how Large Language Models (LLMs) utilize external and parametric knowledge. Current detection methods often focus on one of these mechanisms or without decoupling their intertwined effects, making accurate detection difficult. In this paper, we investigate the internal mechanisms behind hallucinations in RAG scenarios. We discover hallucinations occur when the Knowledge FFNs in LLMs overemphasize parametric knowledge in the residual stream, while Copying Heads fail to effectively retain or integrate external knowledge from retrieved content. Based on these findings, we propose ReDeEP, a novel method that detects hallucinations by decoupling LLM's utilization of external context and parametric knowledge. Our experiments show that ReDeEP significantly improves RAG hallucination detection accuracy. Additionally, we introduce AARF, which mitigates hallucinations by modulating the contributions of Knowledge FFNs and Copying Heads.

Zhongxiang Sun, Qipeng Wang, Weijie Yu et al.

Retrieval-Augmented Generation (RAG) systems for Large Language Models (LLMs) hold promise in knowledge-intensive tasks but face limitations in complex multi-step reasoning. While recent methods have integrated RAG with chain-of-thought reasoning or test-time search using Process Reward Models (PRMs), these approaches encounter challenges such as a lack of explanations, bias in PRM training data, early-step bias in PRM scores, and insufficient post-training optimization of reasoning potential. To address these issues, we propose Retrieval-Augmented Reasoning through Trustworthy Process Rewarding (ReARTeR), a framework that enhances RAG systems' reasoning capabilities through post-training and test-time scaling. At test time, ReARTeR introduces Trustworthy Process Rewarding via a Process Reward Model for accurate scalar scoring and a Process Explanation Model (PEM) for generating natural language explanations, enabling step refinement. During post-training, it utilizes Monte Carlo Tree Search guided by Trustworthy Process Rewarding to collect high-quality step-level preference data, optimized through Iterative Preference Optimization. ReARTeR addresses three core challenges: (1) misalignment between PRM and PEM, tackled through off-policy preference learning; (2) bias in PRM training data, mitigated by balanced annotation methods and stronger annotations for challenging examples; and (3) early-step bias in PRM, resolved through a temporal-difference-based look-ahead search strategy. Experimental results on multi-step reasoning benchmarks demonstrate significant improvements, underscoring ReARTeR's potential to advance the reasoning capabilities of RAG systems.

Teng Shi, Jun Xu, Xiao Zhang et al.

Recently, the personalization of Large Language Models (LLMs) to generate content that aligns with individual user preferences has garnered widespread attention. Personalized Retrieval-Augmented Generation (RAG), which retrieves relevant documents from the user's history to reflect their preferences and enhance LLM generation, is one commonly used approach for personalization. However, existing personalized RAG methods do not consider that the histories of similar users can also assist in personalized generation for the current user, meaning that collaborative information between users can also benefit personalized generation. Inspired by the application of collaborative filtering in recommender systems, we propose a method called CFRAG, which adapts Collaborative Filtering to RAG for personalized text generation. However, this presents two challenges: (1)~how to incorporate collaborative information without explicit user similarity labels? (2)~how to retrieve documents that support personalized LLM generation? For Challenge 1, we use contrastive learning to train user embeddings to retrieve similar users and introduce collaborative information. For Challenge 2, we design a personalized retriever and reranker to retrieve the top-$k$ documents from these users' histories. We take into account the user's preference during retrieval and reranking. Then we leverage feedback from the LLM to fine-tune the personalized retriever and reranker, enabling them to retrieve documents that meet the personalized generation needs of the LLM. Experimental results on the Language Model Personalization (LaMP) benchmark validate the effectiveness of CFRAG. Further analysis confirms the importance of incorporating collaborative information.

Ninglu Shao, Jinshan Wang, Chenxu Wang et al.

Currently, short video platforms have become the primary place for individuals to share experiences and obtain information. To better meet users' needs for acquiring information while browsing short videos, some apps have introduced a search entry at the bottom of videos, accompanied with recommended relevant queries. This scenario is known as query recommendation in video-related search, where core task is item-to-query (I2Q) recommendation. As this scenario has only emerged in recent years, there is a notable scarcity of academic research and publicly available datasets in this domain. To address this gap, we systematically examine the challenges associated with this scenario for the first time. Subsequently, we release a large-scale dataset derived from real-world data pertaining to the query recommendation in video-\textit{\textbf{r}}elated \textit{\textbf{s}}earch on the \textit{\textbf{Kuai}}shou app (\textbf{KuaiRS}). Presently, existing methods rely on embeddings to calculate similarity for matching short videos with queries, lacking deep interaction between the semantic content and the query. In this paper, we introduce a novel LLM-based framework named \textbf{GREAT}, which \textit{\textbf{g}}uides que\textit{\textbf{r}}y g\textit{\textbf{e}}ner\textit{\textbf{a}}tion with a \textit{\textbf{t}}rie to address I2Q recommendation in related search. Specifically, we initially gather high-quality queries with high exposure and click-through rate to construct a query-based trie. During training, we enhance the LLM's capability to generate high-quality queries using the query-based trie. In the inference phase, the query-based trie serves as a guide for the token generation. Finally, we further refine the relevance and literal quality between items and queries via a post-processing module. Extensive offline and online experiments demonstrate the effectiveness of our proposed method.

Kepu Zhang, Zhongxiang Sun, Xiao Zhang et al.

In search scenarios, user experience can be hindered by erroneous queries due to typos, voice errors, or knowledge gaps. Therefore, query correction is crucial for search engines. Current correction models, usually small models trained on specific data, often struggle with queries beyond their training scope or those requiring contextual understanding. While the advent of Large Language Models (LLMs) offers a potential solution, they are still limited by their pre-training data and inference cost, particularly for complex queries, making them not always effective for query correction. To tackle these, we propose Trigger$^3$, a large-small model collaboration framework that integrates the traditional correction model and LLM for query correction, capable of adaptively choosing the appropriate correction method based on the query and the correction results from the traditional correction model and LLM. Trigger$^3$ first employs a correction trigger to filter out correct queries. Incorrect queries are then corrected by the traditional correction model. If this fails, an LLM trigger is activated to call the LLM for correction. Finally, for queries that no model can correct, a fallback trigger decides to return the original query. Extensive experiments demonstrate Trigger$^3$ outperforms correction baselines while maintaining efficiency.

Zhongxiang Sun, Zihua Si, Xiaoxue Zang et al.

Recent research on query generation has focused on using Large Language Models (LLMs), which despite bringing state-of-the-art performance, also introduce issues with hallucinations in the generated queries. In this work, we introduce relevance hallucination and factuality hallucination as a new typology for hallucination problems brought by query generation based on LLMs. We propose an effective way to separate content from form in LLM-generated queries, which preserves the factual knowledge extracted and integrated from the inputs and compiles the syntactic structure, including function words, using the powerful linguistic capabilities of the LLM. Specifically, we introduce a model-agnostic and training-free method that turns the Large Language Model into a Pointer-Generator (LargePiG), where the pointer attention distribution leverages the LLM's inherent attention weights, and the copy probability is derived from the difference between the vocabulary distribution of the model's high layers and the last layer. To validate the effectiveness of LargePiG, we constructed two datasets for assessing the hallucination problems in query generation, covering both document and video scenarios. Empirical studies on various LLMs demonstrated the superiority of LargePiG on both datasets. Additional experiments also verified that LargePiG could reduce hallucination in large vision language models and improve the accuracy of document-based question-answering and factuality evaluation tasks.

Zihua Si, Zhongxiang Sun, Xiao Zhang et al.

Modern online service providers such as online shopping platforms often provide both search and recommendation (S&R) services to meet different user needs. Rarely has there been any effective means of incorporating user behavior data from both S&R services. Most existing approaches either simply treat S&R behaviors separately, or jointly optimize them by aggregating data from both services, ignoring the fact that user intents in S&R can be distinctively different. In our paper, we propose a Search-Enhanced framework for the Sequential Recommendation (SESRec) that leverages users' search interests for recommendation, by disentangling similar and dissimilar representations within S&R behaviors. Specifically, SESRec first aligns query and item embeddings based on users' query-item interactions for the computations of their similarities. Two transformer encoders are used to learn the contextual representations of S&R behaviors independently. Then a contrastive learning task is designed to supervise the disentanglement of similar and dissimilar representations from behavior sequences of S&R. Finally, we extract user interests by the attention mechanism from three perspectives, i.e., the contextual representations, the two separated behaviors containing similar and dissimilar interests. Extensive experiments on both industrial and public datasets demonstrate that SESRec consistently outperforms state-of-the-art models. Empirical studies further validate that SESRec successfully disentangle similar and dissimilar user interests from their S&R behaviors.

Chongyang Bai, Xiaoxue Zang, Ying Xu et al.

To improve the accessibility of smart devices and to simplify their usage, building models which understand user interfaces (UIs) and assist users to complete their tasks is critical. However, unique challenges are proposed by UI-specific characteristics, such as how to effectively leverage multimodal UI features that involve image, text, and structural metadata and how to achieve good performance when high-quality labeled data is unavailable. To address such challenges we introduce UIBert, a transformer-based joint image-text model trained through novel pre-training tasks on large-scale unlabeled UI data to learn generic feature representations for a UI and its components. Our key intuition is that the heterogeneous features in a UI are self-aligned, i.e., the image and text features of UI components, are predictive of each other. We propose five pretraining tasks utilizing this self-alignment among different features of a UI component and across various components in the same UI. We evaluate our method on nine real-world downstream UI tasks where UIBert outperforms strong multimodal baselines by up to 9.26% accuracy.

Xiaoxue Zang, Ying Xu, Jindong Chen

Annotating user interfaces (UIs) that involves localization and classification of meaningful UI elements on a screen is a critical step for many mobile applications such as screen readers and voice control of devices. Annotating object icons, such as menu, search, and arrow backward, is especially challenging due to the lack of explicit labels on screens, their similarity to pictures, and their diverse shapes. Existing studies either use view hierarchy or pixel based methods to tackle the task. Pixel based approaches are more popular as view hierarchy features on mobile platforms are often incomplete or inaccurate, however it leaves out instructional information in the view hierarchy such as resource-ids or content descriptions. We propose a novel deep learning based multi-modal approach that combines the benefits of both pixel and view hierarchy features as well as leverages the state-of-the-art object detection techniques. In order to demonstrate the utility provided, we create a high quality UI dataset by manually annotating the most commonly used 29 icons in Rico, a large scale mobile design dataset consisting of 72k UI screenshots. The experimental results indicate the effectiveness of our multi-modal approach. Our model not only outperforms a widely used object classification baseline but also pixel based object detection models. Our study sheds light on how to combine view hierarchy with pixel features for annotating UI elements.

Xiaoxue Zang, Lijuan Liu, Maria Wang et al.

We present a new human-human dialogue dataset - PhotoChat, the first dataset that casts light on the photo sharing behavior in onlin emessaging. PhotoChat contains 12k dialogues, each of which is paired with a user photo that is shared during the conversation. Based on this dataset, we propose two tasks to facilitate research on image-text modeling: a photo-sharing intent prediction task that predicts whether one intends to share a photo in the next conversation turn, and a photo retrieval task that retrieves the most relevant photo according to the dialogue context. In addition, for both tasks, we provide baseline models using the state-of-the-art models and report their benchmark performances. The best image retrieval model achieves 10.4% recall@1 (out of 1000 candidates) and the best photo intent prediction model achieves 58.1% F1 score, indicating that the dataset presents interesting yet challenging real-world problems. We are releasing PhotoChat to facilitate future research work among the community.

Zecheng He, Srinivas Sunkara, Xiaoxue Zang et al.

As mobile devices are becoming ubiquitous, regularly interacting with a variety of user interfaces (UIs) is a common aspect of daily life for many people. To improve the accessibility of these devices and to enable their usage in a variety of settings, building models that can assist users and accomplish tasks through the UI is vitally important. However, there are several challenges to achieve this. First, UI components of similar appearance can have different functionalities, making understanding their function more important than just analyzing their appearance. Second, domain-specific features like Document Object Model (DOM) in web pages and View Hierarchy (VH) in mobile applications provide important signals about the semantics of UI elements, but these features are not in a natural language format. Third, owing to a large diversity in UIs and absence of standard DOM or VH representations, building a UI understanding model with high coverage requires large amounts of training data. Inspired by the success of pre-training based approaches in NLP for tackling a variety of problems in a data-efficient way, we introduce a new pre-trained UI representation model called ActionBert. Our methodology is designed to leverage visual, linguistic and domain-specific features in user interaction traces to pre-train generic feature representations of UIs and their components. Our key intuition is that user actions, e.g., a sequence of clicks on different UI components, reveals important information about their functionality. We evaluate the proposed model on a wide variety of downstream tasks, ranging from icon classification to UI component retrieval based on its natural language description. Experiments show that the proposed ActionBert model outperforms multi-modal baselines across all downstream tasks by up to 15.5%.

Xiaoxue Zang, Abhinav Rastogi, Srinivas Sunkara et al.

MultiWOZ is a well-known task-oriented dialogue dataset containing over 10,000 annotated dialogues spanning 8 domains. It is extensively used as a benchmark for dialogue state tracking. However, recent works have reported presence of substantial noise in the dialogue state annotations. MultiWOZ 2.1 identified and fixed many of these erroneous annotations and user utterances, resulting in an improved version of this dataset. This work introduces MultiWOZ 2.2, which is a yet another improved version of this dataset. Firstly, we identify and fix dialogue state annotation errors across 17.3% of the utterances on top of MultiWOZ 2.1. Secondly, we redefine the ontology by disallowing vocabularies of slots with a large number of possible values (e.g., restaurant name, time of booking). In addition, we introduce slot span annotations for these slots to standardize them across recent models, which previously used custom string matching heuristics to generate them. We also benchmark a few state of the art dialogue state tracking models on the corrected dataset to facilitate comparison for future work. In the end, we discuss best practices for dialogue data collection that can help avoid annotation errors.

Abhinav Rastogi, Xiaoxue Zang, Srinivas Sunkara et al.

This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants, with a focus on data-efficient joint modeling across domains and zero-shot generalization to new APIs. This task provided a new dataset consisting of over 16000 dialogues in the training set spanning 16 domains to highlight these challenges, and a baseline model capable of zero-shot generalization to new APIs. Twenty-five teams participated, developing a range of neural network models, exceeding the performance of the baseline model by a very high margin. The submissions incorporated a variety of pre-trained encoders and data augmentation techniques. This paper describes the task definition, dataset and evaluation methodology. We also summarize the approach and results of the submitted systems to highlight the overall trends in the state-of-the-art.

Seokhwan Kim, Michel Galley, Chulaka Gunasekara et al.

This paper introduces the Eighth Dialog System Technology Challenge. In line with recent challenges, the eighth edition focuses on applying end-to-end dialog technologies in a pragmatic way for multi-domain task-completion, noetic response selection, audio visual scene-aware dialog, and schema-guided dialog state tracking tasks. This paper describes the task definition, provided datasets, and evaluation set-up for each track. We also summarize the results of the submitted systems to highlight the overall trends of the state-of-the-art technologies for the tasks.

Abhinav Rastogi, Xiaoxue Zang, Srinivas Sunkara et al.

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with possibly overlapping functionality. Furthermore, some of these services have little to no training data available. Existing public datasets for task-oriented dialogue do not sufficiently capture these challenges since they cover few domains and assume a single static ontology per domain. In this work, we introduce the the Schema-Guided Dialogue (SGD) dataset, containing over 16k multi-domain conversations spanning 16 domains. Our dataset exceeds the existing task-oriented dialogue corpora in scale, while also highlighting the challenges associated with building large-scale virtual assistants. It provides a challenging testbed for a number of tasks including language understanding, slot filling, dialogue state tracking and response generation. Along the same lines, we present a schema-guided paradigm for task-oriented dialogue, in which predictions are made over a dynamic set of intents and slots, provided as input, using their natural language descriptions. This allows a single dialogue system to easily support a large number of services and facilitates simple integration of new services without requiring additional training data. Building upon the proposed paradigm, we release a model for dialogue state tracking capable of zero-shot generalization to new APIs, while remaining competitive in the regular setting.

Xiaoxue Zang, Ashwini Pokle, Marynel Vázquez et al.

We propose an end-to-end deep learning model for translating free-form natural language instructions to a high-level plan for behavioral robot navigation. We use attention models to connect information from both the user instructions and a topological representation of the environment. We evaluate our model's performance on a new dataset containing 10,050 pairs of navigation instructions. Our model significantly outperforms baseline approaches. Furthermore, our results suggest that it is possible to leverage the environment map as a relevant knowledge base to facilitate the translation of free-form navigational instruction.