Yang Trista Cao

Yang Trista Cao, Yada Pruksachatkun, Kai-Wei Chang et al. · amazon-science

Multiple metrics have been introduced to measure fairness in various natural language processing tasks. These metrics can be roughly categorized into two categories: 1) \emph{extrinsic metrics} for evaluating fairness in downstream applications and 2) \emph{intrinsic metrics} for estimating fairness in upstream contextualized language representation models. In this paper, we conduct an extensive correlation study between intrinsic and extrinsic metrics across bias notions using 19 contextualized language models. We find that intrinsic and extrinsic metrics do not necessarily correlate in their original setting, even when correcting for metric misalignments, noise in evaluation datasets, and confounding factors such as experiment configuration for extrinsic metrics. %al

Yang Trista Cao, Anna Sotnikova, Hal Daumé et al.

NLP models trained on text have been shown to reproduce human stereotypes, which can magnify harms to marginalized groups when systems are deployed at scale. We adapt the Agency-Belief-Communion (ABC) stereotype model of Koch et al. (2016) from social psychology as a framework for the systematic study and discovery of stereotypic group-trait associations in language models (LMs). We introduce the sensitivity test (SeT) for measuring stereotypical associations from language models. To evaluate SeT and other measures using the ABC model, we collect group-trait judgments from U.S.-based subjects to compare with English LM stereotypes. Finally, we extend this framework to measure LM stereotyping of intersectional identities.

Yang Trista Cao, Kyle Seelman, Kyungjun Lee et al.

In visual question answering (VQA), a machine must answer a question given an associated image. Recently, accessibility researchers have explored whether VQA can be deployed in a real-world setting where users with visual impairments learn about their environment by capturing their visual surroundings and asking questions. However, most of the existing benchmarking datasets for VQA focus on machine "understanding" and it remains unclear how progress on those datasets corresponds to improvements in this real-world use case. We aim to answer this question by evaluating discrepancies between machine "understanding" datasets (VQA-v2) and accessibility datasets (VizWiz) by evaluating a variety of VQA models. Based on our findings, we discuss opportunities and challenges in VQA for accessibility and suggest directions for future work.

Farnaz Zamiri Zeraati, Yang Trista Cao, Yuehan Qiao et al.

Prompting and steering techniques are well established in general-purpose generative AI, yet assistive visual question answering (VQA) tools for blind users still follow rigid interaction patterns with limited opportunities for customization. User control can be helpful when system responses are misaligned with their goals and contexts, a gap that becomes especially consequential for blind users that may rely on these systems for access. We invite 11 blind users to customize their interactions with a real-world conversational VQA system. Drawing on 418 interactions, reflections, and post-study interviews, we analyze prompting-based techniques participants adopted, including those introduced in the study and those developed independently in real-world settings. VQA interactions were often lengthy: participants averaged 3 turns, sometimes up to 21, with input text typically tenfold shorter than the responses they heard. Built on state-of-the-art LLMs, the system lacked verbosity controls, was limited in estimating distance in space and time, relied on inaccessible image framing, and offered little to no camera guidance. We discuss how customization techniques such as prompt engineering can help participants work around these limitations. Alongside a new publicly available dataset, we offer insights for interaction design at both query and system levels.