Ratna Kandala

Anamta Khan, Ratna Kandala, Deepti et al.

Social media platforms have become primary channels for health information in the Global South. Using gomutra (cow urine) discourse on YouTube in India as a case study, we present a post-facto Large Language Model (LLM)-assisted discourse analysis of 30 multilingual transcripts showing that promotional content blends sacred traditional language with pseudo-scientific claims in ways that sophisticated debunking content itself mirrors, creating a rhetorical register that LLMs, trained predominantly on Western corpora, are systematically ill-equipped to analyse. Varying prompt tone across three LLMs (GPT-4o, Gemini 2.5 Pro, DeepSeek-V3.1), we find that culturally embedded health misinformation does not look like ordinary misinformation, and this cultural obfuscation extends to gendered rhetoric and prompt design, compounding analytical unreliability. Our findings argue that cultural competency in LLM-assisted discourse analysis cannot be retrofitted through prompt engineering alone.

Samantha Adorno, Akshata Kishore Moharir, Ratna Kandala · microsoft-research

Although artificial intelligence (AI) and Human-Computer Interaction (HCI) systems are often presented as universal solutions, their design remains predominantly text-first, underserving primarily oral languages and indigenous communities. This position paper uses Guaraní, an official and widely spoken language of Paraguay, as a case study to argue that language support in AI remains insufficient unless it aligns with lived oral practices. We propose an alternative to the standard "text-to-speech" pipeline, proposing instead an oral-first multi-agent architecture. By decoupling Guaraní natural language understanding from dedicated agents for conversation state and community-led governance, we demonstrate a technical framework that respects indigenous data sovereignty and diglossia. Our work moves beyond mere recognition to focus on turn-taking, repair, and shared context as the primary locus of interaction. We conclude that for AI to be truly culturally grounded, it must shift from adapting oral languages to text-centric systems to treating spoken conversation as a first-class design requirement, ensuring digital ecosystems empower rather than overlook diverse linguistic practices.

Ratna Kandala, Niva Manchanda, Akshata Kishore Moharir · microsoft-research

Online dating has become the dominant way romantic relationships begin, yet current platforms strip the nonverbal cues: gaze, facial expression, body posture, response timing, that humans rely on to signal comfort, disinterest, and consent, creating a communication gap with disproportionate safety consequences for women. We argue that this gap represents both a technical opportunity and a moral responsibility for the computer vision community, which has developed the affective tools, facial action unit detection, gaze estimation, engagement modeling, and multimodal affect recognition, needed to begin addressing it, yet has largely ignored the dating domain as a research context. We propose a fairness-first research agenda organized around four capability areas: real-time discomfort detection, engagement asymmetry modeling between partners, consent-aware interaction design, and longitudinal interaction summarization, each grounded in established CV methodology and motivated by the social psychology of romantic communication. We argue that responsible pursuit of this agenda requires purpose-built datasets collected under dyadic consent protocols, fairness evaluation disaggregated across race, gender identity, neurotype, and cultural background, and architectural commitments to on-device processing that prevent affective data from becoming platform surveillance infrastructure. This vision paper calls on the WICV community, whose members are uniquely positioned to understand both the technical opportunity and the human stakes, to establish online dating safety as a first-class research domain before commercial deployment outpaces ethical deliberation.

Srimonti Dutta, Ratna Kandala

The safety of mental health AI is often judged at the wrong temporal scale. Current evaluations typically score isolated responses, endpoint outcomes, or aggregate dialogue quality, while clinically consequential failures may arise from the order and accumulation of interactions themselves, including delayed escalation, repeated reinforcement, dependency formation, failed repair, and gradual deterioration across turns. This paper argues that this mismatch is not merely a limitation of evaluation coverage but a source of invalid safety conclusions. We introduce Temporal Safety Non-Identifiability, a formal account of why safety properties that depend on sequence, timing, accumulation, or recovery cannot be certified by protocols that discard those features. From this formalization, we develop SCOPE (Safety Claims Over Preserved Evidence) as a general principle for aligning safety claims with the evidence an evaluation actually retains, and instantiate it as SCOPE-MH, a mental-health instantiation of this reporting standard. We operationalize SCOPE-MH through a proof-of-concept on the AnnoMI dataset of expert-annotated motivational interviewing conversations, which reveals mechanisms of failure that per-turn behavior scoring does not represent. We propose SCOPE-MH as a diagnostic complement to existing evaluation infrastructure and argue that evaluation preserving temporal evidence is necessary, not optional, for safety-critical mental health AI deployment.

Ratna Kandala, Katie Hoemann

Understanding the nuances in everyday language is pivotal for advancements in computational linguistics & emotions research. Traditional lexicon-based tools such as LIWC and Pattern have long served as foundational instruments in this domain. LIWC is the most extensively validated word count based text analysis tool in the social sciences and Pattern is an open source Python library offering functionalities for NLP. However, everyday language is inherently spontaneous, richly expressive, & deeply context dependent. To explore the capabilities of LLMs in capturing the valences of daily narratives in Flemish, we first conducted a study involving approximately 25,000 textual responses from 102 Dutch-speaking participants. Each participant provided narratives prompted by the question, "What is happening right now and how do you feel about it?", accompanied by self-assessed valence ratings on a continuous scale from -50 to +50. We then assessed the performance of three Dutch-specific LLMs in predicting these valence scores, and compared their outputs to those generated by LIWC and Pattern. Our findings indicate that, despite advancements in LLM architectures, these Dutch tuned models currently fall short in accurately capturing the emotional valence present in spontaneous, real-world narratives. This study underscores the imperative for developing culturally and linguistically tailored models/tools that can adeptly handle the complexities of natural language use. Enhancing automated valence analysis is not only pivotal for advancing computational methodologies but also holds significant promise for psychological research with ecologically valid insights into human daily experiences. We advocate for increased efforts in creating comprehensive datasets & finetuning LLMs for low-resource languages like Flemish, aiming to bridge the gap between computational linguistics & emotion research.

Sheza Munir, Ratna Kandala, Anamta Khan et al.

Health misinformation remains one of the most pressing challenges on social media, particularly when cultural traditions intersect with scientific-sounding claims. These dynamics are not only global but also deeply local, manifesting in culturally specific controversies that require careful analysis. Motivated by this, we examine 100 YouTube transcripts that promote or debunk cow urine (gomutra) as a health remedy, focusing on rhetorical strategies such as appeals to authority, efficacy appeals, and conspiracy framing. We employ large language models (LLMs) including GPT-4, GPT-4o, GPT-4.1, GPT-5, Gemini 2.5 Pro, and Mistral Medium 3 to annotate transcripts using a 14-category taxonomy of persuasive tactics. Our analysis reveals that promoters predominantly rely on efficacy appeals and social proof, while debunkers emphasize authority and rebuttal. Human evaluation of a subset of annotations yielded 90.1\% inter-annotator agreement, confirming the reliability of our taxonomy and validation process. This work advances computational methods for misinformation analysis and demonstrates how LLMs can support large-scale studies of cultural discourse online.

Ratna Kandala, Katie Hoemann

Understanding emotional nuances in everyday language is crucial for computational linguistics and emotion research. While traditional lexicon-based tools like LIWC and Pattern have served as foundational instruments, Large Language Models (LLMs) promise enhanced context understanding. We evaluated three Dutch-specific LLMs (ChocoLlama-8B-Instruct, Reynaerde-7B-chat, and GEITje-7B-ultra) against LIWC and Pattern for valence prediction in Flemish, a low-resource language variant. Our dataset comprised approximately 25000 spontaneous textual responses from 102 Dutch-speaking participants, each providing narratives about their current experiences with self-assessed valence ratings (-50 to +50). Surprisingly, despite architectural advancements, the Dutch-tuned LLMs underperformed compared to traditional methods, with Pattern showing superior performance. These findings challenge assumptions about LLM superiority in sentiment analysis tasks and highlight the complexity of capturing emotional valence in spontaneous, real-world narratives. Our results underscore the need for developing culturally and linguistically tailored evaluation frameworks for low-resource language variants, while questioning whether current LLM fine-tuning approaches adequately address the nuanced emotional expressions found in everyday language use.

Ratna Kandala, Niva Manchanda, Akshata Kishore Moharir et al.

Manipulative communication, such as gaslighting, guilt-tripping, and emotional coercion, is often difficult for individuals to recognize. Existing agentic AI systems lack the structured, longitudinal memory to track these subtle, context-dependent tactics, often failing due to limited context windows and catastrophic forgetting. We introduce EchoGuard, an agentic AI framework that addresses this gap by using a Knowledge Graph (KG) as the agent's core episodic and semantic memory. EchoGuard employs a structured Log-Analyze-Reflect loop: (1) users log interactions, which the agent structures as nodes and edges in a personal, episodic KG (capturing events, emotions, and speakers); (2) the system executes complex graph queries to detect six psychologically-grounded manipulation patterns (stored as a semantic KG); and (3) an LLM generates targeted Socratic prompts grounded by the subgraph of detected patterns, guiding users toward self-discovery. This framework demonstrates how the interplay between agentic architectures and Knowledge Graphs can empower individuals in recognizing manipulative communication while maintaining personal autonomy and safety. We present the theoretical foundation, framework design, a comprehensive evaluation strategy, and a vision to validate this approach.

Ratna Kandala, Niels Vanhasbroeck, Katie Hoemann

Standard topic models often struggle to capture culturally specific nuances in text. This study evaluates the effectiveness of contextual embeddings for identifying culturally resonant themes in an underrepresented linguistic context. We compare the performance of KMeans Clustering, Latent Dirichlet Allocation (LDA), and BERTopic on a corpus of nearly 25,000 daily personal narratives written in Belgian-Dutch (Flemish). While LDA achieves strong performance on automated coherence metrics, subsequent human evaluation reveals that BERTopic consistently identifies the most coherent and culturally relevant topics, highlighting the limitations of purely statistical methods on this narrative-rich data. Furthermore, the diminished performance of K-Means compared to prior work on similar Dutch corpora underscores the unique linguistic challenges posed by personal narrative analysis. Our findings demonstrate the critical role of contextual embeddings in robust topic modeling and emphasize the need for human-centered evaluation, particularly when working with low-resource languages and culturally specific domains.

Ratna Kandala, Akshata Kishore Moharir, Divya Arvinda Nayak

Explainable Artificial Intelligence (XAI) has been presented as the critical component for unlocking the potential of machine learning in mental health screening (MHS). However, a persistent lab-to-clinic gap remains. Current XAI techniques, such as SHAP and LIME, excel at producing technically faithful outputs such as feature importance scores, but fail to deliver clinically relevant, actionable insights that can be used by clinicians or understood by patients. This disconnect between technical transparency and human utility is the primary barrier to real-world adoption. This paper argues that this gap is a translation problem and proposes the Generative Operational Framework, a novel system architecture that leverages Large Language Models (LLMs) as a central translation engine. This framework is designed to ingest the raw, technical outputs from diverse XAI tools and synthesize them with clinical guidelines (via RAG) to automatically generate human-readable, evidence-backed clinical narratives. To justify our solution, we provide a systematic analysis of the components it integrates, tracing the evolution from intrinsic models to generative XAI. We demonstrate how this framework directly addresses key operational barriers, including workflow integration, bias mitigation, and stakeholder-specific communication. This paper also provides a strategic roadmap for moving the field beyond the generation of isolated data points toward the delivery of integrated, actionable, and trustworthy AI in clinical practice.

Ananth Kandala, Ratna Kandala, Akshata Kishore Moharir et al.

Mental health communication in India is linguistically fragmented, culturally diverse, and often underrepresented in clinical NLP. Current health ontologies and mental health resources are dominated by diagnostic frameworks centered on English or Western culture, leaving a gap in representing patient distress expressions in Indian languages. We propose cross-linguistic graphs of patient stress expressions (CL-PDE), a framework for building cross-lingual mental health ontologies through graph-based methods that capture culturally embedded expressions of distress, align them across languages, and link them with clinical terminology. Our approach addresses critical gaps in healthcare communication by grounding AI systems in culturally valid representations, allowing more inclusive and patient-centric NLP tools for mental health care in multilingual contexts.

Ratna Kandala, Prakash Mondal

Syntactic discontinuity is a grammatical phenomenon in which a constituent is split into more than one part because of the insertion of an element which is not part of the constituent. This is observed in many languages across the world such as Turkish, Russian, Japanese, Warlpiri, Navajo, Hopi, Dyirbal, Yidiny etc. Different formalisms/frameworks in current linguistic theory approach the problem of discontinuous structures in different ways. Each framework/formalism has widely been viewed as an independent and non-converging system of analysis. In this paper, we propose a unified system of representation for both continuity and discontinuity in structures of natural languages by taking into account three formalisms, in particular, Phrase Structure Grammar (PSG) for its widely used notion of constituency, Dependency Grammar (DG) for its head-dependent relations, and Categorial Grammar (CG) for its focus on functor-argument relations. We attempt to show that discontinuous expressions as well as continuous structures can be analysed through a unified mathematical derivation incorporating the representations of linguistic structure in these three grammar formalisms.

Ratna Kandala

Magri (2016) investigates two puzzles arising from conjunction. Although Magri has proposed a solution to the second puzzle, the first remains unresolved. This first puzzle reveals a hidden interaction among quantification, collective/concurrent interpretation, and contextual updating dimensions that have yet to be explored. In essence, the problem is that certain forms of sentences like "Some Italians come from a warm country," when conjoined as in "(Only) Some Italians come from a warm country and are blond," sound infelicitous, even though no obvious alternative triggers a conflicting scalar implicature. In this paper, we offer a conceptual analysis of Magri's first puzzle by situating it within its original theoretical framework. We argue that the oddness arises from the collective or concurrent reading of the conjunctive predicate: in examples such as "(Only) Some Italians come from a warm country and are blond," this interpretation generates an indirect contextual contradiction. Moreover, we suggest that the pragmatic mechanisms governing scalar implicature generation extend beyond what is captured by exhaustification-based grammatical licensing accounts.