Long Vo-Dang

Khai-Nguyen Nguyen, Khai Le-Duc, Bach Phan Tat et al.

Transparency in AI healthcare decision-making is crucial. By incorporating rationales to explain reason for each predicted label, users could understand Large Language Models (LLMs)'s reasoning to make better decision. In this work, we introduce a new task - Sentiment Reasoning - for both speech and text modalities, and our proposed multimodal multitask framework and the world's largest multimodal sentiment analysis dataset. Sentiment Reasoning is an auxiliary task in sentiment analysis where the model predicts both the sentiment label and generates the rationale behind it based on the input transcript. Our study conducted on both human transcripts and Automatic Speech Recognition (ASR) transcripts shows that Sentiment Reasoning helps improve model transparency by providing rationale for model prediction with quality semantically comparable to humans while also improving model's classification performance (+2% increase in both accuracy and macro-F1) via rationale-augmented fine-tuning. Also, no significant difference in the semantic quality of generated rationales between human and ASR transcripts. All code, data (five languages - Vietnamese, English, Chinese, German, and French) and models are published online: https://github.com/leduckhai/Sentiment-Reasoning

Khai Le-Duc, Khai-Nguyen Nguyen, Long Vo-Dang et al.

In doctor-patient conversations, identifying medically relevant information is crucial, posing the need for conversation summarization. In this work, we propose the first deployable real-time speech summarization system for real-world applications in industry, which generates a local summary after every N speech utterances within a conversation and a global summary after the end of a conversation. Our system could enhance user experience from a business standpoint, while also reducing computational costs from a technical perspective. Secondly, we present VietMed-Sum which, to our knowledge, is the first speech summarization dataset for medical conversations. Thirdly, we are the first to utilize LLM and human annotators collaboratively to create gold standard and synthetic summaries for medical conversation summarization. Finally, we present baseline results of state-of-the-art models on VietMed-Sum. All code, data (English-translated and Vietnamese) and models are available online: https://github.com/leduckhai/MultiMed/tree/master/VietMed-Sum

Khai Le-Duc, David Thulke, Hung-Phong Tran et al.

Spoken Named Entity Recognition (NER) aims to extract named entities from speech and categorise them into types like person, location, organization, etc. In this work, we present VietMed-NER - the first spoken NER dataset in the medical domain. To our knowledge, our Vietnamese real-world dataset is the largest spoken NER dataset in the world regarding the number of entity types, featuring 18 distinct types. Furthermore, we present baseline results using various state-of-the-art pre-trained models: encoder-only and sequence-to-sequence; and conduct quantitative and qualitative error analysis. We found that pre-trained multilingual models generally outperform monolingual models on reference text and ASR output and encoders outperform sequence-to-sequence models in NER tasks. By translating the transcripts, the dataset can also be utilised for text NER in the medical domain in other languages than Vietnamese. All code, data and models are publicly available: https://github.com/leduckhai/MultiMed/tree/master/VietMed-NER.