Joseph Chee Chang

Kyle Lo, Joseph Chee Chang, Andrew Head et al. · allen-ai, cmu

Scholarly publications are key to the transfer of knowledge from scholars to others. However, research papers are information-dense, and as the volume of the scientific literature grows, the need for new technology to support the reading process grows. In contrast to the process of finding papers, which has been transformed by Internet technology, the experience of reading research papers has changed little in decades. The PDF format for sharing research papers is widely used due to its portability, but it has significant downsides including: static content, poor accessibility for low-vision readers, and difficulty reading on mobile devices. This paper explores the question "Can recent advances in AI and HCI power intelligent, interactive, and accessible reading interfaces -- even for legacy PDFs?" We describe the Semantic Reader Project, a collaborative effort across multiple institutions to explore automatic creation of dynamic reading interfaces for research papers. Through this project, we've developed ten research prototype interfaces and conducted usability studies with more than 300 participants and real-world users showing improved reading experiences for scholars. We've also released a production reading interface for research papers that will incorporate the best features as they mature. We structure this paper around challenges scholars and the public face when reading research papers -- Discovery, Efficiency, Comprehension, Synthesis, and Accessibility -- and present an overview of our progress and remaining open challenges.

Zejiang Shen, Tal August, Pao Siangliulue et al. · allen-ai, cmu

Large language models have introduced exciting new opportunities and challenges in designing and developing new AI-assisted writing support tools. Recent work has shown that leveraging this new technology can transform writing in many scenarios such as ideation during creative writing, editing support, and summarization. However, AI-supported expository writing--including real-world tasks like scholars writing literature reviews or doctors writing progress notes--is relatively understudied. In this position paper, we argue that developing AI supports for expository writing has unique and exciting research challenges and can lead to high real-world impacts. We characterize expository writing as evidence-based and knowledge-generating: it contains summaries of external documents as well as new information or knowledge. It can be seen as the product of authors' sensemaking process over a set of source documents, and the interplay between reading, reflection, and writing opens up new opportunities for designing AI support. We sketch three components for AI support design and discuss considerations for future research.

Yue Guo, Joseph Chee Chang, Maria Antoniak et al. · allen-ai, uw

Scientific jargon can impede researchers when they read materials from other domains. Current methods of jargon identification mainly use corpus-level familiarity indicators (e.g., Simple Wikipedia represents plain language). However, researchers' familiarity of a term can vary greatly based on their own background. We collect a dataset of over 10K term familiarity annotations from 11 computer science researchers for terms drawn from 100 paper abstracts. Analysis of this data reveals that jargon familiarity and information needs vary widely across annotators, even within the same sub-domain (e.g., NLP). We investigate features representing individual, sub-domain, and domain knowledge to predict individual jargon familiarity. We compare supervised and prompt-based approaches, finding that prompt-based methods including personal publications yields the highest accuracy, though zero-shot prompting provides a strong baseline. This research offers insight into features and methods to integrate personal data into scientific jargon identification.

Nishant Balepur, Malachi Hamada, Varsha Kishore et al. · allen-ai

Deep Research (DR) tools (e.g. OpenAI DR) help researchers cope with ballooning publishing counts. Such tools can synthesize scientific papers to answer researchers' queries, but lack understanding of their users. We change that in MyScholarQA (MySQA), a personalized DR tool that: 1) infers a profile of a user's research interests; 2) proposes personalized actions for a user's input query; and 3) writes a multi-section report for the query that follows user-approved actions. We first test MySQA with NLP's standard protocol: we design a benchmark of synthetic users and LLM judges, where MySQA beats baselines in citation metrics and personalized action-following. However, we suspect this process does not cover all aspects of personalized DR users value, so we interview users in an online version of MySQA to unmask them. We reveal nine nuanced errors of personalized DR undetectable by our LLM judges, and we study qualitative feedback to form lessons for future DR design. In all, we argue for a pillar of personalization that easy-to-use LLM judges can lead NLP to overlook: real progress in personalization is only possible with real users.

Dany Haddad, Dan Bareket, Joseph Chee Chang et al.

AI-powered scientific research tools are rapidly being integrated into research workflows, yet the field lacks a clear lens into how researchers use these systems in real-world settings. We present and analyze the Asta Interaction Dataset, a large-scale resource comprising over 200,000 user queries and interaction logs from two deployed tools (a literature discovery interface and a scientific question-answering interface) within an LLM-powered retrieval-augmented generation platform. Using this dataset, we characterize query patterns, engagement behaviors, and how usage evolves with experience. We find that users submit longer and more complex queries than in traditional search, and treat the system as a collaborative research partner, delegating tasks such as drafting content and identifying research gaps. Users treat generated responses as persistent artifacts, revisiting and navigating among outputs and cited evidence in non-linear ways. With experience, users issue more targeted queries and engage more deeply with supporting citations, although keyword-style queries persist even among experienced users. We release the anonymized dataset and analysis with a new query intent taxonomy to inform future designs of real-world AI research assistants and to support realistic evaluation.

Hita Kambhamettu, Bhavana Dalvi Mishra, Andrew Head et al.

Developing a novel research idea is hard. It must be distinct enough from prior work to claim a contribution while also building on it. This requires iteratively reviewing literature and refining an idea based on what a researcher reads; yet when an idea changes, the literature that matters often changes with it. Most tools offer limited support for this interplay: literature tools help researchers understand a fixed body of work, while ideation tools evaluate ideas against a static, pre-curated set of papers. We introduce literature-initiated pivots, a mechanism where engagement with literature prompts revision to a developing idea, and where that revision changes which literature is relevant. We operationalize this in LitPivot, where researchers concurrently draft and vet an idea. LitPivot dynamically retrieves clusters of papers relevant to a selected part of the idea and proposes literature-informed critiques for how to revise it. A lab study ($n{=}17$) shows researchers produced higher-rated ideas with stronger self-reported understanding of the literature space; an open-ended study ($n{=}5$) reveals how researchers use LitPivot to iteratively evolve their own ideas.

Xinran Zhao, Aakanksha Naik, Jay DeYoung et al.

Large language models (LLMs) are increasingly being used to generate comprehensive, knowledge-intensive reports. However, while these models are trained on diverse academic papers and reports, they are not exposed to the reasoning processes and intents that guide authors in crafting these documents. We hypothesize that enhancing a model's intent awareness can significantly improve the quality of generated long-form reports. We develop and employ structured, tag-based schemes to better elicit underlying implicit intents to write or cite. We demonstrate that these extracted intents enhance both zero-shot generation capabilities in LLMs and enable the creation of high-quality synthetic data for fine-tuning smaller models. Our experiments reveal improved performance across various challenging scientific report generation tasks, with an average improvement of +2.9 and +12.3 absolute points for large and small models over baselines, respectively. Furthermore, our analysis illuminates how intent awareness enhances model citation usage and substantially improves report readability.

Akari Asai, Jacqueline He, Rulin Shao et al. · allen-ai

Scientific progress depends on researchers' ability to synthesize the growing body of literature. Can large language models (LMs) assist scientists in this task? We introduce OpenScholar, a specialized retrieval-augmented LM that answers scientific queries by identifying relevant passages from 45 million open-access papers and synthesizing citation-backed responses. To evaluate OpenScholar, we develop ScholarQABench, the first large-scale multi-domain benchmark for literature search, comprising 2,967 expert-written queries and 208 long-form answers across computer science, physics, neuroscience, and biomedicine. On ScholarQABench, OpenScholar-8B outperforms GPT-4o by 5% and PaperQA2 by 7% in correctness, despite being a smaller, open model. While GPT4o hallucinates citations 78 to 90% of the time, OpenScholar achieves citation accuracy on par with human experts. OpenScholar's datastore, retriever, and self-feedback inference loop also improves off-the-shelf LMs: for instance, OpenScholar-GPT4o improves GPT-4o's correctness by 12%. In human evaluations, experts preferred OpenScholar-8B and OpenScholar-GPT4o responses over expert-written ones 51% and 70% of the time, respectively, compared to GPT4o's 32%. We open-source all of our code, models, datastore, data and a public demo.

Amanpreet Singh, Joseph Chee Chang, Chloe Anastasiades et al. · allen-ai

Retrieval-augmented generation is increasingly effective in answering scientific questions from literature, but many state-of-the-art systems are expensive and closed-source. We introduce Ai2 Scholar QA, a free online scientific question answering application. To facilitate research, we make our entire pipeline public: as a customizable open-source Python package and interactive web app, along with paper indexes accessible through public APIs and downloadable datasets. We describe our system in detail and present experiments analyzing its key design decisions. In an evaluation on a recent scientific QA benchmark, we find that Ai2 Scholar QA outperforms competing systems.

Nishant Balepur, Malachi Hamada, Varsha Kishore et al.

Scientific Deep Research (DR) agents answer user queries by synthesizing research papers into multi-section reports. User feedback can improve their utility, but existing protocols only score the final report, making it hard to study and learn which intermediate actions DR agents should take to improve reports. We collect DRACULA, the first dataset with user feedback on intermediate actions for DR. Over five weeks, nineteen expert CS researchers ask queries to a DR system that proposes actions (e.g., "Add a section on datasets"). Our users select actions they prefer, then judge whether an output report applied their selections successfully, yielding 8,103 action preferences and 5,230 execution judgments. After confirming a DR agent can execute DRACULA's actions, we study the predictability of user-preferred actions via simulation-how well LLMs predict the actions users select-a step toward learning to generate useful actions. We discover: (1) LLM judges initially struggle to predict action selections, but improve most when using a user's full selection history, rather than self-reported or extrapolated user context signals; (2) Users' selections for the same query differ based on unstated goals, bottlenecking simulation and motivating affordances that let users steer reports; and (3) Our simulation results inform an online intervention that generates new actions based on the user's past interactions, which users pick most often in follow-up studies. Overall, while work extensively studies execution, DRACULA reveals a key challenge is deciding which actions to execute in the first place. We open-source DRACULA's study design, user feedback, and simulation tasks to spur future work on action feedback for long-horizon agents.

Yilun Zhao, Kaiyan Zhang, Tiansheng Hu et al. · allen-ai

We present SciArena, an open and collaborative platform for evaluating foundation models on scientific literature tasks. Unlike traditional benchmarks for scientific literature understanding and synthesis, SciArena engages the research community directly, following the Chatbot Arena evaluation approach of community voting on model comparisons. By leveraging collective intelligence, SciArena offers a community-driven evaluation of model performance on open-ended scientific tasks that demand literature-grounded, long-form responses. The platform currently supports 23 open-source and proprietary foundation models and has collected over 13,000 votes from trusted researchers across diverse scientific domains. We analyze the data collected so far and confirm that the submitted questions are diverse, aligned with real-world literature needs, and that participating researchers demonstrate strong self-consistency and inter-annotator agreement in their evaluations. We discuss the results and insights based on the model ranking leaderboard. To further promote research in building model-based automated evaluation systems for literature tasks, we release SciArena-Eval, a meta-evaluation benchmark based on our collected preference data. The benchmark measures the accuracy of models in judging answer quality by comparing their pairwise assessments with human votes. Our experiments highlight the benchmark's challenges and emphasize the need for more reliable automated evaluation methods.

Pao Siangliulue, Jonathan Bragg, Doug Downey et al.

As AI agents become increasingly capable of complex knowledge tasks, the lack of context limits their capability to proactively reason about a user's latent needs throughout a long evolving project. In scientific research, many researchers still manually query a deep research system and compress their rich project contexts into short, targeted queries. Further, a deep research system produces exhaustive reports, making it difficult to identify concrete actions. To explore the opportunities of research assistants that are proactive throughout a research project, we conducted several studies (N=42) with a technology probe and an iterative prototype. The latest iteration of our system, Omakase, is a research assistant that monitors a user's project documents to infer timely queries to a deep research system. Omakase then distills long reports into suggestions contextualized to their evolving projects. Our evaluations showed that participants found the generated queries to be useful and timely, and rated Omakase's suggestions as significantly more actionable than the original reports.

Mina Lee, Katy Ilonka Gero, John Joon Young Chung et al. · allen-ai, deepmind

In our era of rapid technological advancement, the research landscape for writing assistants has become increasingly fragmented across various research communities. We seek to address this challenge by proposing a design space as a structured way to examine and explore the multidimensional space of intelligent and interactive writing assistants. Through a large community collaboration, we explore five aspects of writing assistants: task, user, technology, interaction, and ecosystem. Within each aspect, we define dimensions (i.e., fundamental components of an aspect) and codes (i.e., potential options for each dimension) by systematically reviewing 115 papers. Our design space aims to offer researchers and designers a practical tool to navigate, comprehend, and compare the various possibilities of writing assistants, and aid in the envisioning and design of new writing assistants.

Zhehui Liao, Maria Antoniak, Inyoung Cheong et al.

The rise of large language models (LLMs) has led many researchers to consider their usage for scientific work. Some have found benefits using LLMs to augment or automate aspects of their research pipeline, while others have urged caution due to risks and ethical concerns. Yet little work has sought to quantify and characterize how researchers use LLMs and why. We present the first large-scale survey of 816 verified research article authors to understand how the research community leverages and perceives LLMs as research tools. We examine participants' self-reported LLM usage, finding that 81% of researchers have already incorporated LLMs into different aspects of their research workflow. We also find that traditionally disadvantaged groups in academia (non-White, junior, and non-native English speaking researchers) report higher LLM usage and perceived benefits, suggesting potential for improved research equity. However, women, non-binary, and senior researchers have greater ethical concerns, potentially hindering adoption.

Yoonjoo Lee, Hyeonsu B. Kang, Matt Latzke et al. · allen-ai, cmu

With the rapid growth of scholarly archives, researchers subscribe to "paper alert" systems that periodically provide them with recommendations of recently published papers that are similar to previously collected papers. However, researchers sometimes struggle to make sense of nuanced connections between recommended papers and their own research context, as existing systems only present paper titles and abstracts. To help researchers spot these connections, we present PaperWeaver, an enriched paper alerts system that provides contextualized text descriptions of recommended papers based on user-collected papers. PaperWeaver employs a computational method based on Large Language Models (LLMs) to infer users' research interests from their collected papers, extract context-specific aspects of papers, and compare recommended and collected papers on these aspects. Our user study (N=15) showed that participants using PaperWeaver were able to better understand the relevance of recommended papers and triage them more confidently when compared to a baseline that presented the related work sections from recommended papers.

Benjamin Newman, Yoonjoo Lee, Aakanksha Naik et al. · allen-ai, uw

When conducting literature reviews, scientists often create literature review tables - tables whose rows are publications and whose columns constitute a schema, a set of aspects used to compare and contrast the papers. Can we automatically generate these tables using language models (LMs)? In this work, we introduce a framework that leverages LMs to perform this task by decomposing it into separate schema and value generation steps. To enable experimentation, we address two main challenges: First, we overcome a lack of high-quality datasets to benchmark table generation by curating and releasing arxivDIGESTables, a new dataset of 2,228 literature review tables extracted from ArXiv papers that synthesize a total of 7,542 research papers. Second, to support scalable evaluation of model generations against human-authored reference tables, we develop DecontextEval, an automatic evaluation method that aligns elements of tables with the same underlying aspects despite differing surface forms. Given these tools, we evaluate LMs' abilities to reconstruct reference tables, finding this task benefits from additional context to ground the generation (e.g. table captions, in-text references). Finally, through a human evaluation study we find that even when LMs fail to fully reconstruct a reference table, their generated novel aspects can still be useful.

Chaitanya Malaviya, Joseph Chee Chang, Dan Roth et al.

Language model users often issue queries that lack specification, where the context under which a query was issued -- such as the user's identity, the query's intent, and the criteria for a response to be useful -- is not explicit. For instance, a good response to a subjective query like "What book should I read next?" would depend on the user's preferences, and a good response to an open-ended query like "How do antibiotics work against bacteria?" would depend on the user's expertise. This makes evaluation of responses to such queries an ill-posed task, as evaluators may make arbitrary judgments about the response quality. To remedy this, we present contextualized evaluations, a protocol that synthetically constructs context surrounding an underspecified query and provides it during evaluation. We find that the presence of context can 1) alter conclusions drawn from evaluation, even flipping benchmark rankings between model pairs, 2) nudge evaluators to make fewer judgments based on surface-level criteria, like style, and 3) provide new insights about model behavior across diverse contexts. Specifically, our procedure suggests a potential bias towards WEIRD (Western, Educated, Industrialized, Rich and Democratic) contexts in models' "default" responses and we find that models are not equally sensitive to following different contexts, even when they are provided in prompts.

Vishakh Padmakumar, Joseph Chee Chang, Kyle Lo et al.

The increasing volume of academic literature makes it essential for researchers to organize, compare, and contrast collections of documents. Large language models (LLMs) can support this process by generating schemas defining shared aspects along which to compare papers. However, progress on schema generation has been slow due to: (i) ambiguity in reference-based evaluations, and (ii) lack of editing/refinement methods. Our work is the first to address both issues. First, we present an approach for augmenting unannotated table corpora with \emph{synthesized intents}, and apply it to create a dataset for studying schema generation conditioned on a given information need, thus reducing ambiguity. With this dataset, we show how incorporating table intents significantly improves baseline performance in reconstructing reference schemas. We start by comprehensively benchmarking several single-shot schema generation methods, including prompted LLM workflows and fine-tuned models, showing that smaller, open-weight models can be fine-tuned to be competitive with state-of-the-art prompted LLMs. Next, we propose several LLM-based schema refinement techniques and show that these can further improve schemas generated by these methods.

Inyoung Cheong, Alicia Guo, Mina Lee et al.

As AI integrates in various types of human writing, calls for transparency around AI assistance are growing. However, if transparency operates on uneven ground and certain identity groups bear a heavier cost for being honest, then the burden of openness becomes asymmetrical. This study investigates how AI disclosure statement affects perceptions of writing quality, and whether these effects vary by the author's race and gender. Through a large-scale controlled experiment, both human raters (n = 1,970) and LLM raters (n = 2,520) evaluated a single human-written news article while disclosure statements and author demographics were systematically varied. This approach reflects how both human and algorithmic decisions now influence access to opportunities (e.g., hiring, promotion) and social recognition (e.g., content recommendation algorithms). We find that both human and LLM raters consistently penalize disclosed AI use. However, only LLM raters exhibit demographic interaction effects: they favor articles attributed to women or Black authors when no disclosure is present. But these advantages disappear when AI assistance is revealed. These findings illuminate the complex relationships between AI disclosure and author identity, highlighting disparities between machine and human evaluation patterns.

Ting-Hao 'Kenneth' Huang, Joseph Chee Chang, Jeffrey P. Bigham

Crowd-powered conversational assistants have been shown to be more robust than automated systems, but do so at the cost of higher response latency and monetary costs. A promising direction is to combine the two approaches for high quality, low latency, and low cost solutions. In this paper, we introduce Evorus, a crowd-powered conversational assistant built to automate itself over time by (i) allowing new chatbots to be easily integrated to automate more scenarios, (ii) reusing prior crowd answers, and (iii) learning to automatically approve response candidates. Our 5-month-long deployment with 80 participants and 281 conversations shows that Evorus can automate itself without compromising conversation quality. Crowd-AI architectures have long been proposed as a way to reduce cost and latency for crowd-powered systems; Evorus demonstrates how automation can be introduced successfully in a deployed system. Its architecture allows future researchers to make further innovation on the underlying automated components in the context of a deployed open domain dialog system.

Joseph Chee Chang, Chu-Cheng Lin

Mixed language data is one of the difficult yet less explored domains of natural language processing. Most research in fields like machine translation or sentiment analysis assume monolingual input. However, people who are capable of using more than one language often communicate using multiple languages at the same time. Sociolinguists believe this "code-switching" phenomenon to be socially motivated. For example, to express solidarity or to establish authority. Most past work depend on external tools or resources, such as part-of-speech tagging, dictionary look-up, or named-entity recognizers to extract rich features for training machine learning models. In this paper, we train recurrent neural networks with only raw features, and use word embedding to automatically learn meaningful representations. Using the same mixed-language Twitter corpus, our system is able to outperform the best SVM-based systems reported in the EMNLP'14 Code-Switching Workshop by 1% in accuracy, or by 17% in error rate reduction.