Joseph Williams

Harsh Kumar, Suhyeon Yoo, Angela Zavaleta Bernuy et al.

Although engagement in self-directed wellness exercises typically declines over time, integrating social support such as coaching can sustain it. However, traditional forms of support are often inaccessible due to the high costs and complex coordination. Large Language Models (LLMs) show promise in providing human-like dialogues that could emulate social support. Yet, in-depth, in situ investigations of LLMs to support behavior change remain underexplored. We conducted two randomized experiments to assess the impact of LLM agents on user engagement with mindfulness exercises. First, a single-session study, involved 502 crowdworkers; second, a three-week study, included 54 participants. We explored two types of LLM agents: one providing information and another facilitating self-reflection. Both agents enhanced users' intentions to practice mindfulness. However, only the information-providing LLM, featuring a friendly persona, significantly improved engagement with the exercises. Our findings suggest that specific LLM agents may bridge the social support gap in digital health interventions.

Michael Pacer, Joseph Williams, Xi Chen et al.

We evaluate four computational models of explanation in Bayesian networks by comparing model predictions to human judgments. In two experiments, we present human participants with causal structures for which the models make divergent predictions and either solicit the best explanation for an observed event (Experiment 1) or have participants rate provided explanations for an observed event (Experiment 2). Across two versions of two causal structures and across both experiments, we find that the Causal Explanation Tree and Most Relevant Explanation models provide better fits to human data than either Most Probable Explanation or Explanation Tree models. We identify strengths and shortcomings of these models and what they can reveal about human explanation. We conclude by suggesting the value of pursuing computational and psychological investigations of explanation in parallel.