Zaiwen Yang

Jingzhe Shi, Jialuo Li, Qinwei Ma et al.

Businesses and software platforms are increasingly turning to Large Language Models (LLMs) such as GPT-3.5, GPT-4, GLM-3, and LLaMa-2 for chat assistance with file access or as reasoning agents for customer service. However, current LLM-based customer service models have limited integration with customer profiles and lack the operational capabilities necessary for effective service. Moreover, existing API integrations emphasize diversity over the precision and error avoidance essential in real-world customer service scenarios. To address these issues, we propose an LLM agent named CHOPS (CHat with custOmer Profile in existing System), designed to: (1) efficiently utilize existing databases or systems for accessing user information or interacting with these systems following existing guidelines; (2) provide accurate and reasonable responses or carry out required operations in the system while avoiding harmful operations; and (3) leverage a combination of small and large LLMs to achieve satisfying performance at a reasonable inference cost. We introduce a practical dataset, the CPHOS-dataset, which includes a database, guiding files, and QA pairs collected from CPHOS, an online platform that facilitates the organization of simulated Physics Olympiads for high school teachers and students. We have conducted extensive experiments to validate the performance of our proposed CHOPS architecture using the CPHOS-dataset, with the aim of demonstrating how LLMs can enhance or serve as alternatives to human customer service. Code for our proposed architecture and dataset can be found at {https://github.com/JingzheShi/CHOPS}.

Jiazheng Li, Hongzhou Lin, Hong Lu et al.

Reinforcement learning (RL) has emerged as a central paradigm for training large language models (LLMs) in reasoning tasks. Yet recent studies question RL's ability to incentivize reasoning capacity beyond the base model. This raises a key challenge: how can RL be adapted to solve harder reasoning problems more effectively? To address this challenge, we propose a simple yet effective strategy via Question Augmentation: introduce partial solutions during training to reduce problem difficulty and provide more informative learning signals. Our method, QuestA, when applied during RL training on math reasoning tasks, not only improves pass@1 but also pass@k-particularly on problems where standard RL struggles to make progress. This enables continual improvement over strong open-source models such as DeepScaleR and OpenMath Nemotron, further enhancing their reasoning capabilities. We achieve new state-of-the-art results on math benchmarks using 1.5B-parameter models: 72.50% (+10.73%) on AIME24, 62.29% (+12.79%) on AIME25, and 41.67% (+10.11%) on HMMT25. Code, data and model are available at https://github.com/foreverlasting1202/QuestA.

Qinwei Ma, Jingzhe Shi, Jiahao Qiu et al.

Recent work has questioned the effectiveness and robustness of neural network architectures for time series forecasting tasks. We summarize these concerns and analyze groundly their inherent limitations: i.e. the irreconcilable conflict between single (or few similar) domains SOTA and generalizability over general domains for time series forecasting neural network architecture designs. Moreover, neural networks architectures for general domain time series forecasting are becoming more and more complicated and their performance has almost saturated in recent years. As a result, network architectures developed aiming at fitting general time series domains are almost not inspiring for real world practices for certain single (or few similar) domains such as Finance, Weather, Traffic, etc: each specific domain develops their own methods that rarely utilize advances in neural network architectures of time series community in recent 2-3 years. As a result, we call for the time series community to shift focus away from research on time series neural network architectures for general domains: these researches have become saturated and away from domain-specific SOTAs over time. We should either (1) focus on deep learning methods for certain specific domain(s), or (2) turn to the development of meta-learning methods for general domains.