Amama Mahmood

h-index46
2papers

2 Papers

ROJul 17, 2025
ERR@HRI 2.0 Challenge: Multimodal Detection of Errors and Failures in Human-Robot Conversations

Shiye Cao, Maia Stiber, Amama Mahmood et al.

The integration of large language models (LLMs) into conversational robots has made human-robot conversations more dynamic. Yet, LLM-powered conversational robots remain prone to errors, e.g., misunderstanding user intent, prematurely interrupting users, or failing to respond altogether. Detecting and addressing these failures is critical for preventing conversational breakdowns, avoiding task disruptions, and sustaining user trust. To tackle this problem, the ERR@HRI 2.0 Challenge provides a multimodal dataset of LLM-powered conversational robot failures during human-robot conversations and encourages researchers to benchmark machine learning models designed to detect robot failures. The dataset includes 16 hours of dyadic human-robot interactions, incorporating facial, speech, and head movement features. Each interaction is annotated with the presence or absence of robot errors from the system perspective, and perceived user intention to correct for a mismatch between robot behavior and user expectation. Participants are invited to form teams and develop machine learning models that detect these failures using multimodal data. Submissions will be evaluated using various performance metrics, including detection accuracy and false positive rate. This challenge represents another key step toward improving failure detection in human-robot interaction through social signal analysis.

HCNov 16, 2021
How Mock Model Training Enhances User Perceptions of AI Systems

Amama Mahmood, Gopika Ajaykumar, Chien-Ming Huang

Artificial Intelligence (AI) is an integral part of our daily technology use and will likely be a critical component of emerging technologies. However, negative user preconceptions may hinder adoption of AI-based decision making. Prior work has highlighted the potential of factors such as transparency and explainability in improving user perceptions of AI. We further contribute to work on improving user perceptions of AI by demonstrating that bringing the user in the loop through mock model training can improve their perceptions of an AI agent's capability and their comfort with the possibility of using technology employing the AI agent.