Ayan Mukhopadhyay

Rishav Sen, Jose Paolo Talusan, Abhishek Dubey et al.

High-resolution origin-destination (OD) tables are essential for a wide spectrum of transportation applications, from modeling traffic and signal timing optimization to congestion pricing and vehicle routing. However, outside a handful of data rich cities, such data is rarely available. We introduce MOVEOD, an open-source pipeline that synthesizes public data into commuter OD flows with fine-grained spatial and temporal departure times for any county in the United States. MOVEOD combines five open data sources: American Community Survey (ACS) departure time and travel time distributions, Longitudinal Employer-Household Dynamics (LODES) residence-to-workplace flows, county geometries, road network information from OpenStreetMap (OSM), and building footprints from OSM and Microsoft, into a single OD dataset. We use a constrained sampling and integer-programming method to reconcile the OD dataset with data from ACS and LODES. Our approach involves: (1) matching commuter totals per origin zone, (2) aligning workplace destinations with employment distributions, and (3) calibrating travel durations to ACS-reported commute times. This ensures the OD data accurately reflects commuting patterns. We demonstrate the framework on Hamilton County, Tennessee, where we generate roughly 150,000 synthetic trips in minutes, which we feed into a benchmark suite of classical and learning-based vehicle-routing algorithms. The MOVEOD pipeline is an end-to-end automated system, enabling users to easily apply it across the United States by giving only a county and a year; and it can be adapted to other countries with comparable census datasets. The source code and a lightweight browser interface are publicly available.

Baiting Luo, Shreyas Ramakrishna, Ava Pettet et al.

Learning Enabled Components (LEC) have greatly assisted cyber-physical systems in achieving higher levels of autonomy. However, LEC's susceptibility to dynamic and uncertain operating conditions is a critical challenge for the safety of these systems. Redundant controller architectures have been widely adopted for safety assurance in such contexts. These architectures augment LEC "performant" controllers that are difficult to verify with "safety" controllers and the decision logic to switch between them. While these architectures ensure safety, we point out two limitations. First, they are trained offline to learn a conservative policy of always selecting a controller that maintains the system's safety, which limits the system's adaptability to dynamic and non-stationary environments. Second, they do not support reverse switching from the safety controller to the performant controller, even when the threat to safety is no longer present. To address these limitations, we propose a dynamic simplex strategy with an online controller switching logic that allows two-way switching. We consider switching as a sequential decision-making problem and model it as a semi-Markov decision process. We leverage a combination of a myopic selector using surrogate models (for the forward switch) and a non-myopic planner (for the reverse switch) to balance safety and performance. We evaluate this approach using an autonomous vehicle case study in the CARLA simulator using different driving conditions, locations, and component failures. We show that the proposed approach results in fewer collisions and higher performance than state-of-the-art alternatives.

Ayan Mukhopadhyay

Emergency response management (ERM) is a challenge faced by communities across the globe. First responders must respond to various incidents, such as fires, traffic accidents, and medical emergencies. They must respond quickly to incidents to minimize the risk to human life. Consequently, considerable attention has been devoted to studying emergency incidents and response in the last several decades. In particular, data-driven models help reduce human and financial loss and improve design codes, traffic regulations, and safety measures. This tutorial paper explores four sub-problems within emergency response: incident prediction, incident detection, resource allocation, and resource dispatch. We aim to present mathematical formulations for these problems and broad frameworks for each problem. We also share open-source (synthetic) data from a large metropolitan area in the USA for future work on data-driven emergency response.

Michael Wilbur, Salah Uddin Kadir, Youngseo Kim et al.

Many transit agencies operating paratransit and microtransit services have to respond to trip requests that arrive in real-time, which entails solving hard combinatorial and sequential decision-making problems under uncertainty. To avoid decisions that lead to significant inefficiency in the long term, vehicles should be allocated to requests by optimizing a non-myopic utility function or by batching requests together and optimizing a myopic utility function. While the former approach is typically offline, the latter can be performed online. We point out two major issues with such approaches when applied to paratransit services in practice. First, it is difficult to batch paratransit requests together as they are temporally sparse. Second, the environment in which transit agencies operate changes dynamically (e.g., traffic conditions), causing estimates that are learned offline to become stale. To address these challenges, we propose a fully online approach to solve the dynamic vehicle routing problem (DVRP) with time windows and stochastic trip requests that is robust to changing environmental dynamics by construction. We focus on scenarios where requests are relatively sparse - our problem is motivated by applications to paratransit services. We formulate DVRP as a Markov decision process and use Monte Carlo tree search to evaluate actions for any given state. Accounting for stochastic requests while optimizing a non-myopic utility function is computationally challenging; indeed, the action space for such a problem is intractably large in practice. To tackle the large action space, we leverage the structure of the problem to design heuristics that can sample promising actions for the tree search. Our experiments using real-world data from our partner agency show that the proposed approach outperforms existing state-of-the-art approaches both in terms of performance and robustness.

Amutheezan Sivagnanam, Salah Uddin Kadir, Ayan Mukhopadhyay et al.

Vehicle routing problems (VRPs) can be divided into two major categories: offline VRPs, which consider a given set of trip requests to be served, and online VRPs, which consider requests as they arrive in real-time. Based on discussions with public transit agencies, we identify a real-world problem that is not addressed by existing formulations: booking trips with flexible pickup windows (e.g., 3 hours) in advance (e.g., the day before) and confirming tight pickup windows (e.g., 30 minutes) at the time of booking. Such a service model is often required in paratransit service settings, where passengers typically book trips for the next day over the phone. To address this gap between offline and online problems, we introduce a novel formulation, the offline vehicle routing problem with online bookings. This problem is very challenging computationally since it faces the complexity of considering large sets of requests -- similar to offline VRPs -- but must abide by strict constraints on running time -- similar to online VRPs. To solve this problem, we propose a novel computational approach, which combines an anytime algorithm with a learning-based policy for real-time decisions. Based on a paratransit dataset obtained from the public transit agency of Chattanooga, TN, we demonstrate that our novel formulation and computational approach lead to significantly better outcomes in this setting than existing algorithms.

Vineet Nair, Kritika Prakash, Michael Wilbur et al.

More than 5 million children under five years die from largely preventable or treatable medical conditions every year, with an overwhelmingly large proportion of deaths occurring in under-developed countries with low vaccination uptake. One of the United Nations' sustainable development goals (SDG 3) aims to end preventable deaths of newborns and children under five years of age. We focus on Nigeria, where the rate of infant mortality is appalling. We collaborate with HelpMum, a large non-profit organization in Nigeria to design and optimize the allocation of heterogeneous health interventions under uncertainty to increase vaccination uptake, the first such collaboration in Nigeria. Our framework, ADVISER: AI-Driven Vaccination Intervention Optimiser, is based on an integer linear program that seeks to maximize the cumulative probability of successful vaccination. Our optimization formulation is intractable in practice. We present a heuristic approach that enables us to solve the problem for real-world use-cases. We also present theoretical bounds for the heuristic method. Finally, we show that the proposed approach outperforms baseline methods in terms of vaccination uptake through experimental evaluation. HelpMum is currently planning a pilot program based on our approach to be deployed in the largest city of Nigeria, which would be the first deployment of an AI-driven vaccination uptake program in the country and hopefully, pave the way for other data-driven programs to improve health outcomes in Nigeria.

Jose Paolo Talusan, Ayan Mukhopadhyay, Dan Freudberg et al.

The ability to accurately predict public transit ridership demand benefits passengers and transit agencies. Agencies will be able to reallocate buses to handle under or over-utilized bus routes, improving resource utilization, and passengers will be able to adjust and plan their schedules to avoid overcrowded buses and maintain a certain level of comfort. However, accurately predicting occupancy is a non-trivial task. Various reasons such as heterogeneity, evolving ridership patterns, exogenous events like weather, and other stochastic variables, make the task much more challenging. With the progress of big data, transit authorities now have access to real-time passenger occupancy information for their vehicles. The amount of data generated is staggering. While there is no shortage in data, it must still be cleaned, processed, augmented, and merged before any useful information can be generated. In this paper, we propose the use and fusion of data from multiple sources, cleaned, processed, and merged together, for use in training machine learning models to predict transit ridership. We use data that spans a 2-year period (2020-2022) incorporating transit, weather, traffic, and calendar data. The resulting data, which equates to 17 million observations, is used to train separate models for the trip and stop level prediction. We evaluate our approach on real-world transit data provided by the public transit agency of Nashville, TN. We demonstrate that the trip level model based on Xgboost and the stop level model based on LSTM outperform the baseline statistical model across the entire transit service day.

Zhuangwei Kang, Ayan Mukhopadhyay, Aniruddha Gokhale et al.

Traffic congestion anomaly detection is of paramount importance in intelligent traffic systems. The goals of transportation agencies are two-fold: to monitor the general traffic conditions in the area of interest and to locate road segments under abnormal congestion states. Modeling congestion patterns can achieve these goals for citywide roadways, which amounts to learning the distribution of multivariate time series (MTS). However, existing works are either not scalable or unable to capture the spatial-temporal information in MTS simultaneously. To this end, we propose a principled and comprehensive framework consisting of a data-driven generative approach that can perform tractable density estimation for detecting traffic anomalies. Our approach first clusters segments in the feature space and then uses conditional normalizing flow to identify anomalous temporal snapshots at the cluster level in an unsupervised setting. Then, we identify anomalies at the segment level by using a kernel density estimator on the anomalous cluster. Extensive experiments on synthetic datasets show that our approach significantly outperforms several state-of-the-art congestion anomaly detection and diagnosis methods in terms of Recall and F1-Score. We also use the generative model to sample labeled data, which can train classifiers in a supervised setting, alleviating the lack of labeled data for anomaly detection in sparse settings.

Yiqi Zhao, Ziyan An, Xuqing Gao et al.

Smart cities operate on computational predictive frameworks that collect, aggregate, and utilize data from large-scale sensor networks. However, these frameworks are prone to multiple sources of data and algorithmic bias, which often lead to unfair prediction results. In this work, we first demonstrate that bias persists at a micro-level both temporally and spatially by studying real city data from Chattanooga, TN. To alleviate the issue of such bias, we introduce Fairguard, a micro-level temporal logic-based approach for fair smart city policy adjustment and generation in complex temporal-spatial domains. The Fairguard framework consists of two phases: first, we develop a static generator that is able to reduce data bias based on temporal logic conditions by minimizing correlations between selected attributes. Then, to ensure fairness in predictive algorithms, we design a dynamic component to regulate prediction results and generate future fair predictions by harnessing logic rules. Evaluations show that logic-enabled static Fairguard can effectively reduce the biased correlations while dynamic Fairguard can guarantee fairness on protected groups at run-time with minimal impact on overall performance.

Baiting Luo, Yunuo Zhang, Abhishek Dubey et al.

A fundamental (and largely open) challenge in sequential decision-making is dealing with non-stationary environments, where exogenous environmental conditions change over time. Such problems are traditionally modeled as non-stationary Markov decision processes (NSMDP). However, existing approaches for decision-making in NSMDPs have two major shortcomings: first, they assume that the updated environmental dynamics at the current time are known (although future dynamics can change); and second, planning is largely pessimistic, i.e., the agent acts ``safely'' to account for the non-stationary evolution of the environment. We argue that both these assumptions are invalid in practice -- updated environmental conditions are rarely known, and as the agent interacts with the environment, it can learn about the updated dynamics and avoid being pessimistic, at least in states whose dynamics it is confident about. We present a heuristic search algorithm called \textit{Adaptive Monte Carlo Tree Search (ADA-MCTS)} that addresses these challenges. We show that the agent can learn the updated dynamics of the environment over time and then act as it learns, i.e., if the agent is in a region of the state space about which it has updated knowledge, it can avoid being pessimistic. To quantify ``updated knowledge,'' we disintegrate the aleatoric and epistemic uncertainty in the agent's updated belief and show how the agent can use these estimates for decision-making. We compare the proposed approach with the multiple state-of-the-art approaches in decision-making across multiple well-established open-source problems and empirically show that our approach is faster and highly adaptive without sacrificing safety.

Amutheezan Sivagnanam, Ava Pettet, Hunter Lee et al.

An emergency responder management (ERM) system dispatches responders, such as ambulances, when it receives requests for medical aid. ERM systems can also proactively reposition responders between predesignated waiting locations to cover any gaps that arise due to the prior dispatch of responders or significant changes in the distribution of anticipated requests. Optimal repositioning is computationally challenging due to the exponential number of ways to allocate responders between locations and the uncertainty in future requests. The state-of-the-art approach in proactive repositioning is a hierarchical approach based on spatial decomposition and online Monte Carlo tree search, which may require minutes of computation for each decision in a domain where seconds can save lives. We address the issue of long decision times by introducing a novel reinforcement learning (RL) approach, based on the same hierarchical decomposition, but replacing online search with learning. To address the computational challenges posed by large, variable-dimensional, and discrete state and action spaces, we propose: (1) actor-critic based agents that incorporate transformers to handle variable-dimensional states and actions, (2) projections to fixed-dimensional observations to handle complex states, and (3) combinatorial techniques to map continuous actions to discrete allocations. We evaluate our approach using real-world data from two U.S. cities, Nashville, TN and Seattle, WA. Our experiments show that compared to the state of the art, our approach reduces computation time per decision by three orders of magnitude, while also slightly reducing average ambulance response time by 5 seconds.

Ava Pettet, Yunuo Zhang, Baiting Luo et al.

Sequential decision-making under uncertainty is present in many important problems. Two popular approaches for tackling such problems are reinforcement learning and online search (e.g., Monte Carlo tree search). While the former learns a policy by interacting with the environment (typically done before execution), the latter uses a generative model of the environment to sample promising action trajectories at decision time. Decision-making is particularly challenging in non-stationary environments, where the environment in which an agent operates can change over time. Both approaches have shortcomings in such settings -- on the one hand, policies learned before execution become stale when the environment changes and relearning takes both time and computational effort. Online search, on the other hand, can return sub-optimal actions when there are limitations on allowed runtime. In this paper, we introduce \textit{Policy-Augmented Monte Carlo tree search} (PA-MCTS), which combines action-value estimates from an out-of-date policy with an online search using an up-to-date model of the environment. We prove theoretical results showing conditions under which PA-MCTS selects the one-step optimal action and also bound the error accrued while following PA-MCTS as a policy. We compare and contrast our approach with AlphaZero, another hybrid planning approach, and Deep Q Learning on several OpenAI Gym environments. Through extensive experiments, we show that under non-stationary settings with limited time constraints, PA-MCTS outperforms these baselines.

Baiting Luo, Ava Pettet, Aron Laszka et al.

Sequential decision-making in high-dimensional continuous action spaces, particularly in stochastic environments, faces significant computational challenges. We explore this challenge in the traditional offline RL setting, where an agent must learn how to make decisions based on data collected through a stochastic behavior policy. We present Latent Macro Action Planner (L-MAP), which addresses this challenge by learning a set of temporally extended macro-actions through a state-conditional Vector Quantized Variational Autoencoder (VQ-VAE), effectively reducing action dimensionality. L-MAP employs a (separate) learned prior model that acts as a latent transition model and allows efficient sampling of plausible actions. During planning, our approach accounts for stochasticity in both the environment and the behavior policy by using Monte Carlo tree search (MCTS). In offline RL settings, including stochastic continuous control tasks, L-MAP efficiently searches over discrete latent actions to yield high expected returns. Empirical results demonstrate that L-MAP maintains low decision latency despite increased action dimensionality. Notably, across tasks ranging from continuous control with inherently stochastic dynamics to high-dimensional robotic hand manipulation, L-MAP significantly outperforms existing model-based methods and performs on-par with strong model-free actor-critic baselines, highlighting the effectiveness of the proposed approach in planning in complex and stochastic environments with high-dimensional action spaces.

Fangqi Liu, Rishav Sen, Jose Paolo Talusan et al.

Strategic aggregation of electric vehicle batteries as energy reservoirs can optimize power grid demand, benefiting smart and connected communities, especially large office buildings that offer workplace charging. This involves optimizing charging and discharging to reduce peak energy costs and net peak demand, monitored over extended periods (e.g., a month), which involves making sequential decisions under uncertainty and delayed and sparse rewards, a continuous action space, and the complexity of ensuring generalization across diverse conditions. Existing algorithmic approaches, e.g., heuristic-based strategies, fall short in addressing real-time decision-making under dynamic conditions, and traditional reinforcement learning (RL) models struggle with large state-action spaces, multi-agent settings, and the need for long-term reward optimization. To address these challenges, we introduce a novel RL framework that combines the Deep Deterministic Policy Gradient approach (DDPG) with action masking and efficient MILP-driven policy guidance. Our approach balances the exploration of continuous action spaces to meet user charging demands. Using real-world data from a major electric vehicle manufacturer, we show that our approach comprehensively outperforms many well-established baselines and several scalable heuristic approaches, achieving significant cost savings while meeting all charging requirements. Our results show that the proposed approach is one of the first scalable and general approaches to solving the V2B energy management challenge.

Chaeeun Han, Jose Paolo Talusan, Dan Freudberg et al.

Public transportation systems often suffer from unexpected fluctuations in demand and disruptions, such as mechanical failures and medical emergencies. These fluctuations and disruptions lead to delays and overcrowding, which are detrimental to the passengers' experience and to the overall performance of the transit service. To proactively mitigate such events, many transit agencies station substitute (reserve) vehicles throughout their service areas, which they can dispatch to augment or replace vehicles on routes that suffer overcrowding or disruption. However, determining the optimal locations where substitute vehicles should be stationed is a challenging problem due to the inherent randomness of disruptions and due to the combinatorial nature of selecting locations across a city. In collaboration with the transit agency of Nashville, TN, we address this problem by introducing data-driven statistical and machine-learning models for forecasting disruptions and an effective randomized local-search algorithm for selecting locations where substitute vehicles are to be stationed. Our research demonstrates promising results in proactive disruption management, offering a practical and easily implementable solution for transit agencies to enhance the reliability of their services. Our results resonate beyond mere operational efficiency: by advancing proactive strategies, our approach fosters more resilient and accessible public transportation, contributing to equitable urban mobility and ultimately benefiting the communities that rely on public transportation the most.

Geoffrey Pettet, Ayan Mukhopadhyay, Abhishek Dubey

Decision-making under uncertainty (DMU) is present in many important problems. An open challenge is DMU in non-stationary environments, where the dynamics of the environment can change over time. Reinforcement Learning (RL), a popular approach for DMU problems, learns a policy by interacting with a model of the environment offline. Unfortunately, if the environment changes the policy can become stale and take sub-optimal actions, and relearning the policy for the updated environment takes time and computational effort. An alternative is online planning approaches such as Monte Carlo Tree Search (MCTS), which perform their computation at decision time. Given the current environment, MCTS plans using high-fidelity models to determine promising action trajectories. These models can be updated as soon as environmental changes are detected to immediately incorporate them into decision making. However, MCTS's convergence can be slow for domains with large state-action spaces. In this paper, we present a novel hybrid decision-making approach that combines the strengths of RL and planning while mitigating their weaknesses. Our approach, called Policy Augmented MCTS (PA-MCTS), integrates a policy's actin-value estimates into MCTS, using the estimates to seed the action trajectories favored by the search. We hypothesize that PA-MCTS will converge more quickly than standard MCTS while making better decisions than the policy can make on its own when faced with nonstationary environments. We test our hypothesis by comparing PA-MCTS with pure MCTS and an RL agent applied to the classical CartPole environment. We find that PC-MCTS can achieve higher cumulative rewards than the policy in isolation under several environmental shifts while converging in significantly fewer iterations than pure MCTS.

Geoffrey Pettet, Hunter Baxter, Sayyed Mohsen Vazirizade et al.

Designing effective emergency response management (ERM) systems to respond to incidents such as road accidents is a major problem faced by communities. In addition to responding to frequent incidents each day (about 240 million emergency medical services calls and over 5 million road accidents in the US each year), these systems also support response during natural hazards. Recently, there has been a consistent interest in building decision support and optimization tools that can help emergency responders provide more efficient and effective response. This includes a number of principled subsystems that implement early incident detection, incident likelihood forecasting and strategic resource allocation and dispatch policies. In this paper, we highlight the key challenges and provide an overview of the approach developed by our team in collaboration with our community partners.

Yasas Senarath, Ayan Mukhopadhyay, Sayyed Mohsen Vazirizade et al.

Emergency response is highly dependent on the time of incident reporting. Unfortunately, the traditional approach to receiving incident reports (e.g., calling 911 in the USA) has time delays. Crowdsourcing platforms such as Waze provide an opportunity for early identification of incidents. However, detecting incidents from crowdsourced data streams is difficult due to the challenges of noise and uncertainty associated with such data. Further, simply optimizing over detection accuracy can compromise spatial-temporal localization of the inference, thereby making such approaches infeasible for real-world deployment. This paper presents a novel problem formulation and solution approach for practitioner-centered incident detection using crowdsourced data by using emergency response management as a case-study. The proposed approach CROME (Crowdsourced Multi-objective Event Detection) quantifies the relationship between the performance metrics of incident classification (e.g., F1 score) and the requirements of model practitioners (e.g., 1 km. radius for incident detection). First, we show how crowdsourced reports, ground-truth historical data, and other relevant determinants such as traffic and weather can be used together in a Convolutional Neural Network (CNN) architecture for early detection of emergency incidents. Then, we use a Pareto optimization-based approach to optimize the output of the CNN in tandem with practitioner-centric parameters to balance detection accuracy and spatial-temporal localization. Finally, we demonstrate the applicability of this approach using crowdsourced data from Waze and traffic accident reports from Nashville, TN, USA. Our experiments demonstrate that the proposed approach outperforms existing approaches in incident detection while simultaneously optimizing the needs for real-world deployment and usability.

Sayyed Mohsen Vazirizade, Ayan Mukhopadhyay, Geoffrey Pettet et al.

Principled decision making in emergency response management necessitates the use of statistical models that predict the spatial-temporal likelihood of incident occurrence. These statistical models are then used for proactive stationing which allocates first responders across the spatial area in order to reduce overall response time. Traditional methods that simply aggregate past incidents over space and time fail to make useful short-term predictions when the spatial region is large and focused on fine-grained spatial entities like interstate highway networks. This is partially due to the sparsity of incidents with respect to the area in consideration. Further, accidents are affected by several covariates, and collecting, cleaning, and managing multiple streams of data from various sources is challenging for large spatial areas. In this paper, we highlight how this problem is being solved for the state of Tennessee, a state in the USA with a total area of over 100,000 sq. km. Our pipeline, based on a combination of synthetic resampling, non-spatial clustering, and learning from data can efficiently forecast the spatial and temporal dynamics of accident occurrence, even under sparse conditions. In the paper, we describe our pipeline that uses data related to roadway geometry, weather, historical accidents, and real-time traffic congestion to aid accident forecasting. To understand how our forecasting model can affect allocation and dispatch, we improve upon a classical resource allocation approach. Experimental results show that our approach can significantly reduce response times in the field in comparison with current approaches followed by first responders.

Geoffrey Pettet, Ayan Mukhopadhyay, Mykel Kochenderfer et al.

A classical problem in city-scale cyber-physical systems (CPS) is resource allocation under uncertainty. Typically, such problems are modeled as Markov (or semi-Markov) decision processes. While online, offline, and decentralized approaches have been applied to such problems, they have difficulty scaling to large decision problems. We present a general approach to hierarchical planning that leverages structure in city-level CPS problems for resource allocation under uncertainty. We use the emergency response as a case study and show how a large resource allocation problem can be split into smaller problems. We then create a principled framework for solving the smaller problems and tackling the interaction between them. Finally, we use real-world data from Nashville, Tennessee, a major metropolitan area in the United States, to validate our approach. Our experiments show that the proposed approach outperforms state-of-the-art approaches used in the field of emergency response.

Ayan Mukhopadhyay, Geoffrey Pettet, Sayyed Vazirizade et al.

In the last fifty years, researchers have developed statistical, data-driven, analytical, and algorithmic approaches for designing and improving emergency response management (ERM) systems. The problem has been noted as inherently difficult and constitutes spatio-temporal decision making under uncertainty, which has been addressed in the literature with varying assumptions and approaches. This survey provides a detailed review of these approaches, focusing on the key challenges and issues regarding four sub-processes: (a) incident prediction, (b) incident detection, (c) resource allocation, and (c) computer-aided dispatch for emergency response. We highlight the strengths and weaknesses of prior work in this domain and explore the similarities and differences between different modeling paradigms. We conclude by illustrating open challenges and opportunities for future research in this complex domain.

Geoffrey Pettet, Ayan Mukhopadhyay, Mykel Kochenderfer et al.

Emergency Response Management (ERM) is a critical problem faced by communities across the globe. Despite this, it is common for ERM systems to follow myopic decision policies in the real world. Principled approaches to aid ERM decision-making under uncertainty have been explored but have failed to be accepted into real systems. We identify a key issue impeding their adoption --- algorithmic approaches to emergency response focus on reactive, post-incident dispatching actions, i.e. optimally dispatching a responder \textit{after} incidents occur. However, the critical nature of emergency response dictates that when an incident occurs, first responders always dispatch the closest available responder to the incident. We argue that the crucial period of planning for ERM systems is not post-incident, but between incidents. This is not a trivial planning problem --- a major challenge with dynamically balancing the spatial distribution of responders is the complexity of the problem. An orthogonal problem in ERM systems is planning under limited communication, which is particularly important in disaster scenarios that affect communication networks. We address both problems by proposing two partially decentralized multi-agent planning algorithms that utilize heuristics and exploit the structure of the dispatch problem. We evaluate our proposed approach using real-world data, and find that in several contexts, dynamic re-balancing the spatial distribution of emergency responders reduces both the average response time as well as its variance.