Cynthia Sin Nga Lam

Alexandra Sasha Luccioni, Katherine Hoffmann Pham, Cynthia Sin Nga Lam et al.

Natural language processing (NLP) plays a significant role in tools for the COVID-19 pandemic response, from detecting misinformation on social media to helping to provide accurate clinical information or summarizing scientific research. However, the approaches developed thus far have not benefited all populations, regions or languages equally. We discuss ways in which current and future NLP approaches can be made more inclusive by covering low-resource languages, including alternative modalities, leveraging out-of-the-box tools and forming meaningful partnerships. We suggest several future directions for researchers interested in maximizing the positive societal impacts of NLP.

Alexandra Luccioni, Joseph Bullock, Katherine Hoffmann Pham et al.

The COVID-19 pandemic has been a major challenge to humanity, with 12.7 million confirmed cases as of July 13th, 2020 [1]. In previous work, we described how Artificial Intelligence can be used to tackle the pandemic with applications at the molecular, clinical, and societal scales [2]. In the present follow-up article, we review these three research directions, and assess the level of maturity and feasibility of the approaches used, as well as their potential for operationalization. We also summarize some commonly encountered risks and practical pitfalls, as well as guidelines and best practices for formulating and deploying AI applications at different scales.