Amanda Liu

Sander Schulhoff, Michael Ilie, Nishant Balepur et al.

Generative Artificial Intelligence (GenAI) systems are increasingly being deployed across diverse industries and research domains. Developers and end-users interact with these systems through the use of prompting and prompt engineering. Although prompt engineering is a widely adopted and extensively researched area, it suffers from conflicting terminology and a fragmented ontological understanding of what constitutes an effective prompt due to its relatively recent emergence. We establish a structured understanding of prompt engineering by assembling a taxonomy of prompting techniques and analyzing their applications. We present a detailed vocabulary of 33 vocabulary terms, a taxonomy of 58 LLM prompting techniques, and 40 techniques for other modalities. Additionally, we provide best practices and guidelines for prompt engineering, including advice for prompting state-of-the-art (SOTA) LLMs such as ChatGPT. We further present a meta-analysis of the entire literature on natural language prefix-prompting. As a culmination of these efforts, this paper presents the most comprehensive survey on prompt engineering to date.

Navita Goyal, Eleftheria Briakou, Amanda Liu et al.

NLP systems have shown impressive performance at answering questions by retrieving relevant context. However, with the increasingly large models, it is impossible and often undesirable to constrain models' knowledge or reasoning to only the retrieved context. This leads to a mismatch between the information that the models access to derive the answer and the information that is available to the user to assess the model predicted answer. In this work, we study how users interact with QA systems in the absence of sufficient information to assess their predictions. Further, we ask whether adding the requisite background helps mitigate users' over-reliance on predictions. Our study reveals that users rely on model predictions even in the absence of sufficient information needed to assess the model's correctness. Providing the relevant background, however, helps users better catch model errors, reducing over-reliance on incorrect predictions. On the flip side, background information also increases users' confidence in their accurate as well as inaccurate judgments. Our work highlights that supporting users' verification of QA predictions is an important, yet challenging, problem.