Yung-Yu Shih

Yung-Yu Shih, Shang-Yu Su, Tzu-I Ho et al.

E-commerce platforms in emerging markets often operate with underdeveloped product catalogs that contain only category taxonomies but lack structured attribute schemas. This absence of fine-grained product attributes limits search capabilities -- preventing faceted filtering, degrading query understanding, and weakening semantic representations used by search systems. We present BEATS, a human-in-the-loop LLM framework for bootstrapping product attribute taxonomies entirely from scratch. Our approach extends a multi-stage LLM generation pipeline with two critical production stages: (1) proactive quality checking by model developers to filter erroneous outputs, and (2) human annotation by domain-expert local staff to validate generated attributes. The framework operates iteratively -- prompts at each generation stage are refined based on quality check observations and annotator feedback across successive rounds, progressively improving attribute quality. Once the attribute taxonomy is established, we employ LLMs to perform structured attribute tagging on individual product items, enriching their contextual representations. The enriched catalog directly benefits multiple components of the search system: enabling granular attribute-based filtering, providing structured features for ranking models, and improving semantic representations for dense retrieval. We validate the generated taxonomy by training dense retrieval models on attribute-enriched product data, demonstrating consistent improvements over baselines using original catalog information. Our system has been deployed at Rakuten Taiwan, enriching 9 major categories spanning 2,694 sub-categories with 67,277 generated attributes, and over 5.4 million products have been tagged with the generated attributes, with plans to enrich the entire product catalog.

Yu-Chen Den, Yung-Yu Shih, Zhi Rui Tam et al.

Generative retrieval (GR) maps queries directly to document identifiers (docids) using parametric knowledge, However, this design makes corpus expansion costly: adding new documents requires updating model parameters to encode new document-docid associations incurs repeated training and catastrophic forgetting of previously indexed documents. In this work, we revisit incremental GR as an in-context retrieval problem, where newly added documents are supplied as inference-time document-docid evidence. We propose ICICLE, an in-context indexing framework that performs source-aware docid generation over both parametric memory and context-provided document-docid pairs. ICICLE combines a `[COPY]`-based routing mechanism, preference-based calibration, and large context adaptation to distinguish context-grounded retrieval from parametric retrieval. Experiments on MS MARCO and NQ320K show that ICICLE improves retrieval of newly introduced documents while preserving seen-document retention without corpus-specific retraining. Our analysis further shows that high-shot degradation is mainly caused by routing failure, highlighting source-selection calibration as a key bottleneck for scaling in-context generative retrieval.

Yung-Yu Shih, Ziwei Xu, Hiroya Takamura et al.

Question answering (QA) has been a long-standing focus in the NLP field, predominantly addressing reading comprehension and common sense QA. However, scenarios involving the preparation of answers to probable questions during professional oral presentations remain underexplored. In this paper, we pioneer the examination of this crucial yet overlooked topic by utilizing real-world QA conversation transcripts between company managers and professional analysts. We explore the proposed task using three causal knowledge graphs (KGs) and three large language models (LLMs). This work provides foundational insights into the application of LLMs in professional QA scenarios, highlighting the importance of causal KGs and perspective-taking in generating effective responses.

Ji-Lun Peng, Sijia Cheng, Egil Diau et al.

LLMs have gotten attention across various research domains due to their exceptional performance on a wide range of complex tasks. Therefore, refined methods to evaluate the capabilities of LLMs are needed to determine the tasks and responsibility they should undertake. Our study mainly discussed how LLMs, as useful tools, should be effectively assessed. We proposed the two-stage framework: from ``core ability'' to ``agent'', clearly explaining how LLMs can be applied based on their specific capabilities, along with the evaluation methods in each stage. Core ability refers to the capabilities that LLMs need in order to generate high-quality natural language texts. After confirming LLMs possess core ability, they can solve real-world and complex tasks as agent. In the "core ability" stage, we discussed the reasoning ability, societal impact, and domain knowledge of LLMs. In the ``agent'' stage, we demonstrated embodied action, planning, and tool learning of LLMs agent applications. Finally, we examined the challenges currently confronting the evaluation methods for LLMs, as well as the directions for future development.