Isaac Shi

Isaac Shi, Zeyuan Li, Fan Liu et al.

We present eSapiens, an AI-as-a-Service (AIaaS) platform engineered around a business-oriented trifecta: proprietary data, operational workflows, and any major agnostic Large Language Model (LLM). eSapiens gives businesses full control over their AI assets, keeping everything in-house for AI knowledge retention and data security. eSapiens AI Agents (Sapiens) empower your team by providing valuable insights and automating repetitive tasks, enabling them to focus on high-impact work and drive better business outcomes. The system integrates structured document ingestion, hybrid vector retrieval, and no-code orchestration via LangChain, and supports top LLMs including OpenAI, Claude, Gemini, and DeepSeek. A key component is the THOR Agent, which handles structured SQL-style queries and generates actionable insights over enterprise databases. To evaluate the system, we conduct two experiments. First, a retrieval benchmark on legal corpora reveals that a chunk size of 512 tokens yields the highest retrieval precision (Top-3 accuracy: 91.3%). Second, a generation quality test using TRACe metrics across five LLMs shows that eSapiens delivers more context-consistent outputs with up to a 23% improvement in factual alignment. These results demonstrate the effectiveness of eSapiens in enabling trustworthy, auditable AI workflows for high-stakes domains like legal and finance.

Isaac Shi, Zeyuan Li, Fan Liu et al.

We present the DEREK (Deep Extraction & Reasoning Engine for Knowledge) Module, a secure and scalable Retrieval-Augmented Generation pipeline designed specifically for enterprise document question answering. Designed and implemented by eSapiens, the system ingests heterogeneous content (PDF, Office, web), splits it into 1,000-token overlapping chunks, and indexes them in a hybrid HNSW+BM25 store. User queries are refined by GPT-4o, retrieved via combined vector+BM25 search, reranked with Cohere, and answered by an LLM using CO-STAR prompt engineering. A LangGraph verifier enforces citation overlap, regenerating answers until every claim is grounded. On four LegalBench subsets, 1000-token chunks improve Recall@50 by approximately 1 pp and hybrid+rerank boosts Precision@10 by approximately 7 pp; the verifier raises TRACe Utilization above 0.50 and limits unsupported statements to less than 3%. All components run in containers, enforce end-to-end TLS 1.3 and AES-256. These results demonstrate that the DEREK module delivers accurate, traceable, and production-ready document QA with minimal operational overhead. The module is designed to meet enterprise demands for secure, auditable, and context-faithful retrieval, providing a reliable baseline for high-stakes domains such as legal and finance.

Isaac Shi, Zeyuan Li, Fan Liu et al.

We introduce the THOR (Transformer Heuristics for On-Demand Retrieval) Module, designed and implemented by eSapiens, a secure, scalable engine that transforms natural-language questions into verified, read-only SQL analytics for enterprise databases. The Text-to-SQL module follows a decoupled orchestration/execution architecture: a Supervisor Agent routes queries, Schema Retrieval dynamically injects table and column metadata, and a SQL Generation Agent emits single-statement SELECT queries protected by a read-only guardrail. An integrated Self-Correction & Rating loop captures empty results, execution errors, or low-quality outputs and triggers up to five LLM-driven regeneration attempts. Finally, a Result Interpretation Agent produces concise, human-readable insights and hands raw rows to the Insight & Intelligence engine for visualization or forecasting. Smoke tests across finance, sales, and operations scenarios demonstrate reliable ad-hoc querying and automated periodic reporting. By embedding schema awareness, fault-tolerant execution, and compliance guardrails, the THOR Module empowers non-technical users to access live data with zero-SQL simplicity and enterprise-grade safety.