CRSep 20, 2024
On the Feasibility of Fully AI-automated Vishing AttacksJoão Figueiredo, Afonso Carvalho, Daniel Castro et al.
A vishing attack is a form of social engineering where attackers use phone calls to deceive individuals into disclosing sensitive information, such as personal data, financial information, or security credentials. Attackers exploit the perceived urgency and authenticity of voice communication to manipulate victims, often posing as legitimate entities like banks or tech support. Vishing is a particularly serious threat as it bypasses security controls designed to protect information. In this work, we study the potential for vishing attacks to escalate with the advent of AI. In theory, AI-powered software bots may have the ability to automate these attacks by initiating conversations with potential victims via phone calls and deceiving them into disclosing sensitive information. To validate this thesis, we introduce ViKing, an AI-powered vishing system developed using publicly available AI technology. It relies on a Large Language Model (LLM) as its core cognitive processor to steer conversations with victims, complemented by a pipeline of speech-to-text and text-to-speech modules that facilitate audio-text conversion in phone calls. Through a controlled social experiment involving 240 participants, we discovered that ViKing has successfully persuaded many participants to reveal sensitive information, even those who had been explicitly warned about the risk of vishing campaigns. Interactions with ViKing's bots were generally considered realistic. From these findings, we conclude that tools like ViKing may already be accessible to potential malicious actors, while also serving as an invaluable resource for cyber awareness programs.
HCAug 30, 2020
Exploring How Personality Models Information Visualization PreferencesTomás Alves, Bárbara Ramalho, Joana Henriques-Calado et al.
Recent research on information visualization has shown how individual differences act as a mediator on how users interact with visualization systems. We focus our exploratory study on whether personality has an effect on user preferences regarding idioms used for hierarchy, evolution over time, and comparison contexts. Specifically, we leverage all personality variables from the Five-Factor Model and the three dimensions from Locus of Control (LoC) with correlation and clustering approaches. The correlation-based method suggested that Neuroticism, Openness to Experience, Agreeableness, several facets from each trait, and the External dimensions from LoC mediate how much individuals prefer certain idioms. In addition, our results from the cluster-based analysis showed that Neuroticism, Extraversion, Conscientiousness, and all dimensions from LoC have an effect on preferences for idioms in hierarchy and evolution contexts. Our results support the incorporation of in-depth personality synergies with InfoVis into the design pipeline of visualization systems.
HCFeb 5, 2014
Understanding Individual Differences: Towards Effective Mobile Interface Design and Adaptation for the BlindTiago Guerreiro, Hugo Nicolau, João Oliveira et al.
No two people are alike. We usually ignore this diversity as we have the capability to adapt and, without noticing, become experts in interfaces that were probably misadjusted to begin with. This adaptation is not always at the user's reach. One neglected group is the blind. Spatial ability, memory, and tactile sensitivity are some characteristics that diverge between users. Regardless, all are presented with the same methods ignoring their capabilities and needs. Interaction with mobile devices is highly visually demanding which widens the gap between blind people. Our research goal is to identify the individual attributes that influence mobile interaction, considering the blind, and match them with mobile interaction modalities in a comprehensive and extensible design space. We aim to provide knowledge both for device design, device prescription and interface adaptation.