Taku Fukui

Kenichirou Narita, Siqi Peng, Taku Fukui et al.

Performance evaluation of Retrieval-Augmented Generation (RAG) systems within enterprise environments is governed by multi-dimensional and composite factors extending far beyond simple final accuracy checks. These factors include reasoning complexity, retrieval difficulty, the diverse structure of documents, and stringent requirements for operational explainability. Existing academic benchmarks fail to systematically diagnose these interlocking challenges, resulting in a critical gap where models achieving high performance scores fail to meet the expected reliability in practical deployment. To bridge this discrepancy, this research proposes a multi-dimensional diagnostic framework by defining a four-axis difficulty taxonomy and integrating it into an enterprise RAG benchmark to diagnose potential system weaknesses.

Satoshi Munakata, Taku Fukui, Takao Mohri

Large language models (LLMs) often fabricate a hallucinatory text. Several methods have been developed to detect such text by semantically comparing it with the multiple versions probabilistically regenerated. However, a significant issue is that if the storyline of each regenerated text changes, the generated texts become incomparable, which worsen detection accuracy. In this paper, we propose a hallucination detection method that incorporates a multiple-fill-in-the-blank exam approach to address this storyline-changing issue. First, our method creates a multiple-fill-in-the-blank exam by masking multiple objects from the original text. Second, prompts an LLM to repeatedly answer this exam. This approach ensures that the storylines of the exam answers align with the original ones. Finally, quantifies the degree of hallucination for each original sentence by scoring the exam answers, considering the potential for \emph{hallucination snowballing} within the original text itself. Experimental results show that our method alone not only outperforms existing methods, but also achieves clearer state-of-the-art performance in the ensembles with existing methods.