Jiaheng Xie

Wenli Zhang, Jiaheng Xie, Zhu Zhang et al.

Depression is a common disease worldwide. It is difficult to diagnose and continues to be underdiagnosed. Because depressed patients constantly share their symptoms, major life events, and treatments on social media, researchers are turning to user-generated digital traces on social media for depression detection. Such methods have distinct advantages in combating depression because they can facilitate innovative approaches to fight depression and alleviate its social and economic burden. However, most existing studies lack effective means to incorporate established medical domain knowledge in depression detection or suffer from feature extraction difficulties that impede greater performance. Following the design science research paradigm, we propose a Deep Knowledge-aware Depression Detection (DKDD) framework to accurately detect social media users at risk of depression and explain the critical factors that contribute to such detection. Extensive empirical studies with real-world data demonstrate that, by incorporating domain knowledge, our method outperforms existing state-of-the-art methods. Our work has significant implications for IS research in knowledge-aware machine learning, digital traces utilization, and NLP research in IS. Practically, by providing early detection and explaining the critical factors, DKDD can supplement clinical depression screening and enable large-scale evaluations of a population's mental health status.

Shuang Geng, Wenli Zhang, Jiaheng Xie et al.

Online healthcare consultations have transformed how patients seek medical advice, offering convenience while introducing new challenges for ensuring consultation success. Predicting whether an online consultation will be successful is critical for improving patient experiences and sustaining platform competitiveness. Yet, such prediction is inherently difficult due to the fragmented nature of patients' care journeys and the lack of integration between virtual and traditional healthcare systems. Furthermore, the data collected from online platforms, including textual conversations, interaction sequences, and behavioral traces, are often sparse and incomplete. This study develops a predictive modeling approach that fuses multimodal data and dynamically constructed knowledge networks to capture latent relationships among patients, physicians, and consultation contexts. By integrating heterogeneous information sources and uncovering the evolving structure of digital interactions, the model enhances the accuracy and interpretability of consultation success prediction. The findings offer implications for designing hybrid healthcare ecosystems that combine online and offline services through data-driven intelligence.

Jiaheng Xie, Xiaohang Zhao, Xiang Liu et al.

Health sensing for chronic disease management creates immense benefits for social welfare. Existing health sensing studies primarily focus on the prediction of physical chronic diseases. Depression, a widespread complication of chronic diseases, is however understudied. We draw on the medical literature to support depression detection using motion sensor data. To connect humans in this decision-making, safeguard trust, and ensure algorithm transparency, we develop an interpretable deep learning model: Temporal Prototype Network (TempPNet). TempPNet is built upon the emergent prototype learning models. To accommodate the temporal characteristic of sensor data and the progressive property of depression, TempPNet differs from existing prototype learning models in its capability of capturing temporal progressions of prototypes. Extensive empirical analyses using real-world motion sensor data show that TempPNet outperforms state-of-the-art benchmarks in depression detection. Moreover, TempPNet interprets its decision by visualizing the temporal progression of depression and its corresponding symptoms detected from sensor data. We further employ a user study and a medical expert panel to demonstrate its superiority over the benchmarks in interpretability. This study offers an algorithmic solution for impactful social good -- collaborative care of chronic diseases and depression in health sensing. Methodologically, it contributes to extant literature with a novel interpretable deep learning model for depression detection from sensor data. Patients, doctors, and caregivers can deploy our model on mobile devices to monitor patients' depression risks in real-time. Our model's interpretability also allows human experts to participate in the decision-making by reviewing the interpretation and making informed interventions.

Yidong Chai, Yanguang Liu, Xuan Tian et al.

We study investor learning and information acquisition in private markets using a large dataset of expert network calls. We develop a sequential Large Language Model (LLM)-Bayesian framework that treats expert interactions as sequential signals and recovers time-varying beliefs about firm success and associated uncertainty from unstructured conversations, providing a measurement system for how qualitative information is aggregated into investment expectations. We show that expert network calls contain decision-relevant information: a single call increases subsequent investment probability by 6.9 to 9.0 percentage points, while positive sentiment raises deal likelihood by 3.9 to 4.1 percentage points. Informativeness varies across topics and environments: discussions of technology adoption and customer acquisition increase deal probability by up to 14.7 percentage points, particularly in high-uncertainty settings. Information is asymmetric across horizons, with positive signals predicting short-term investment decisions and negative signals more informative about long-run firm performance. Consistent with a belief-based mechanism, investment decisions respond to inferred beliefs rather than raw signals. A one standard deviation increase in success belief raises deal probability by approximately 11 percentage points, while reductions in uncertainty further increase investment likelihood. Our framework improves capital allocation, increasing portfolio returns by 15.26% and F1 by 6.69%, with gains concentrated in the upper tail. Attention and ablation analyses show that conversational cues are particularly informative for technologically complex startups, young firms, diverse founding teams, and firms with low public visibility, where information frictions are severe.

Yidong Chai, Kangwei Shi, Jiaheng Xie et al.

Fake news on social media platforms poses a significant threat to societal systems, underscoring the urgent need for advanced detection methods. The existing detection methods can be divided into machine intelligence-based, crowd intelligence-based, and hybrid intelligence-based methods. Among them, hybrid intelligence-based methods achieve the best performance but fail to consider the reliability issue in detection. In light of this, we propose a novel Reliability Aware Hybrid Intelligence (RAHI) method for fake news detection. Our method comprises three integral modules. The first module employs a Bayesian deep learning model to capture the inherent reliability within machine intelligence. The second module uses an Item Response Theory (IRT)-based user response aggregation to account for the reliability in crowd intelligence. The third module introduces a new distribution fusion mechanism, which takes the distributions derived from both machine and crowd intelligence as input, and outputs a fused distribution that provides predictions along with the associated reliability. The experiments on the Weibo dataset demonstrate the advantages of our method. This study contributes to the research field with a novel RAHI-based method, and the code is shared at https://github.com/Kangwei-g/RAHI. This study has practical implications for three key stakeholders: internet users, online platform managers, and the government.

Yidong Chai, Haoxin Liu, Jiaheng Xie et al.

Wearable sensor technologies and deep learning are transforming healthcare management. Yet, most health sensing studies focus narrowly on physical chronic diseases. This overlooks the critical need for joint assessment of comorbid physical chronic diseases and depression, which is essential for collaborative chronic care. We conceptualize multi-disease assessment, including both physical diseases and depression, as a multi-task learning (MTL) problem, where each disease assessment is modeled as a task. This joint formulation leverages inter-disease relationships to improve accuracy, but it also introduces the challenge of double heterogeneity: chronic diseases differ in their manifestation (disease heterogeneity), and patients with the same disease show varied patterns (patient heterogeneity). To address these issues, we first adopt existing techniques and propose a base method. Given the limitations of the base method, we further propose an Advanced Double Heterogeneity-based Multi-Task Learning (ADH-MTL) method that improves the base method through three innovations: (1) group-level modeling to support new patient predictions, (2) a decomposition strategy to reduce model complexity, and (3) a Bayesian network that explicitly captures dependencies while balancing similarities and differences across model components. Empirical evaluations on real-world wearable sensor data demonstrate that ADH-MTL significantly outperforms existing baselines, and each of its innovations is shown to be effective. This study contributes to health information systems by offering a computational solution for integrated physical and mental healthcare and provides design principles for advancing collaborative chronic disease management across the pre-treatment, treatment, and post-treatment phases.

Shuang Geng, Wenli Zhang, Jiaheng Xie et al.

Social media user-generated content (UGC) provides real-time, self-reported indicators of mental health conditions such as depression, offering a valuable source for predictive analytics. While prior studies integrate medical knowledge to improve prediction accuracy, they overlook the opportunity to simultaneously expand such knowledge through predictive processes. We develop a Closed-Loop Large Language Model (LLM)-Knowledge Graph framework that integrates prediction and knowledge expansion in an iterative learning cycle. In the knowledge-aware depression detection phase, the LLM jointly performs depression detection and entity extraction, while the knowledge graph represents and weights these entities to refine prediction performance. In the knowledge refinement and expansion phase, new entities, relationships, and entity types extracted by the LLM are incorporated into the knowledge graph under expert supervision, enabling continual knowledge evolution. Using large-scale UGC, the framework enhances both predictive accuracy and medical understanding. Expert evaluations confirmed the discovery of clinically meaningful symptoms, comorbidities, and social triggers complementary to existing literature. We conceptualize and operationalize prediction-through-learning and learning-through-prediction as mutually reinforcing processes, advancing both methodological and theoretical understanding in predictive analytics. The framework demonstrates the co-evolution of computational models and domain knowledge, offering a foundation for adaptive, data-driven knowledge systems applicable to other dynamic risk monitoring contexts.

Yidong Chai, Yang Liu, Yonghang Zhou et al.

Large Language Models (LLMs) have demonstrated transformative potential in reshaping the world. As these models are pretrained on general corpora, they often require domain-specific fine-tuning to optimize performance in specialized business applications. Due to their massive scale, parameter-efficient fine-tuning (PEFT) methods are widely used to reduce training costs. Among them, hybrid PEFT methods that combine multiple PEFT techniques have achieved the best performance. However, existing hybrid PEFT methods face two main challenges when fine-tuning LLMs for specialized applications: (1) relying on point estimates, lacking the ability to quantify uncertainty for reliable decision-making, and (2) struggling to dynamically adapt to emerging data, lacking the ability to suit real-world situations. We propose Bayesian Hybrid Parameter-Efficient Fine-Tuning (BH-PEFT), a novel method that integrates Bayesian learning into hybrid PEFT. BH-PEFT combines Adapter, LoRA, and prefix-tuning to fine-tune feedforward and attention layers of the Transformer. By modeling learnable parameters as distributions, BH-PEFT enables uncertainty quantification. We further propose a Bayesian dynamic fine-tuning approach where the last posterior serves as the prior for the next round, enabling effective adaptation to new data. We evaluated BH-PEFT on business tasks such as sentiment analysis, news categorization, and commonsense reasoning. Results show that our method outperforms existing PEFT baselines, enables uncertainty quantification for more reliable decisions, and improves adaptability in dynamic scenarios. This work contributes to business analytics and data science by proposing a novel BH-PEFT method and dynamic fine-tuning approach that support uncertainty-aware and adaptive decision-making in real-world situations.

Haoxin Liu, Wenli Zhang, Jiaheng Xie et al.

This study harnesses state-of-the-art AI technology for detecting mental disorders through user-generated textual content. Existing studies typically rely on fully supervised machine learning, which presents challenges such as the labor-intensive manual process of annotating extensive training data for each research problem and the need to design specialized deep learning architectures for each task. We propose a novel method to address these challenges by leveraging large language models and continuous multi-prompt engineering, which offers two key advantages: (1) developing personalized prompts that capture each user's unique characteristics and (2) integrating structured medical knowledge into prompts to provide context for disease detection and facilitate predictive modeling. We evaluate our method using three widely prevalent mental disorders as research cases. Our method significantly outperforms existing methods, including feature engineering, architecture engineering, and discrete prompt engineering. Meanwhile, our approach demonstrates success in few-shot learning, i.e., requiring only a minimal number of training examples. Moreover, our method can be generalized to other rare mental disorder detection tasks with few positive labels. In addition to its technical contributions, our method has the potential to enhance the well-being of individuals with mental disorders and offer a cost-effective, accessible alternative for stakeholders beyond traditional mental disorder screening methods.

Jiaheng Xie, Ruicheng Liang, Yidong Chai et al.

Along with the rise of short-form videos, their mental impacts on viewers have led to widespread consequences, prompting platforms to predict videos' impact on viewers' mental health. Subsequently, they can take intervention measures according to their community guidelines. Nevertheless, applicable predictive methods lack relevance to well-established medical knowledge, which outlines clinically proven external and environmental factors of mental disorders. To account for such medical knowledge, we resort to an emergent methodological discipline, seeded Neural Topic Models (NTMs). However, existing seeded NTMs suffer from the limitations of single-origin topics, unknown topic sources, unclear seed supervision, and suboptimal convergence. To address those challenges, we develop a novel Knowledge-Guided NTM to predict a short-form video's suicidal thought impact on viewers. Extensive empirical analyses using TikTok and Douyin datasets prove that our method outperforms state-of-the-art benchmarks. Our method also discovers medically relevant topics from videos that are linked to suicidal thought impact. We contribute to IS with a novel video analytics method that is generalizable to other video classification problems. Practically, our method can help platforms understand videos' suicidal thought impacts, thus moderating videos that violate their community guidelines.

Junwei Kuang, Jiaheng Xie, Zhijun Yan

The early identification and intervention of latent depression are of significant societal importance for mental health governance. While current automated detection methods based on social media have shown progress, their decision-making processes often lack a clinically interpretable framework, particularly in capturing the duration and dynamic evolution of depressive symptoms. To address this, this study introduces a semantic parsing network integrated with multi-scale temporal prototype learning. The model detects depressive states by capturing temporal patterns and semantic prototypes in users' emotional expression, providing a duration-aware interpretation of underlying symptoms. Validated on a large-scale social media dataset, the model outperforms existing state-of-the-art methods. Analytical results indicate that the model can identify emotional expression patterns not systematically documented in traditional survey-based approaches, such as sustained narratives expressing admiration for an "alternative life." Further user evaluation demonstrates the model's superior interpretability compared to baseline methods. This research contributes a structurally transparent, clinically aligned framework for depression detection in social media to the information systems literature. In practice, the model can generate dynamic emotional profiles for social platform users, assisting in the targeted allocation of mental health support resources.

Jiaheng Xie, Xiao Liu

Predicting video viewership is a top priority for content creators and video-sharing sites. Content creators live on such predictions to maximize influences and minimize budgets. Video-sharing sites rely on this prediction to promote credible videos and curb violative videos. Although deep learning champions viewership prediction, it lacks interpretability, which is fundamental to increasing the adoption of predictive models and prescribing measurements to improve viewership. Following the design-science paradigm, we propose a novel interpretable IT system, Precise Wide and Deep Learning (PrecWD), to precisely interpret viewership prediction. Improving upon state-of-the-art frameworks, PrecWD offers precise feature effects and designs an unstructured component. PrecWD outperforms benchmarks in two contexts: health video viewership prediction and misinformation viewership prediction. A user study confirms the superior interpretability of PrecWD. This study contributes to IS design theory with generalizable design principles and an interpretable predictive framework. Our findings provide implications to improve video viewership and credibility.